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  1. #11
    ROG Member Array nxtlevel_tv PC Specs
    nxtlevel_tv PC Specs
    MotherboardASUS ROG STRIX X470-F Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)16GB G.Skill Trident Z RGB DDR4-3200 DIMM CL16
    Graphics Card #1Gigabyte GTX 1080ti OC Gaming Black
    MonitorASUS ROG STRIX PG279Q
    CPU CoolerASUS ROG RYUO 240
    CaseCorsair carbide air 540
    Power SupplybeQuiet Straight Power 11 850W

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    18

    i really want this fixed!
    I bought the AIO exactly for that kind of features.

  2. #12
    ROG Enthusiast Array
    Join Date
    Aug 2018
    Reputation
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    Quote Originally Posted by nxtlevel_tv View Post
    i really want this fixed!
    I bought the AIO exactly for that kind of features.
    seems like only AMD system will meet this problem, i have almost the same spec with you
    or only with the X470F gaming mainboard
    is there anyone else has the same problem here using ryzen with another kind of mainboard?

  3. #13
    ROG Member Array
    Join Date
    Jul 2014
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    9

    I have another problem with my RYUO 240... i have it mounted so the display is upside-down... i have to start the LiveDash to rotate 180 degree every time... isnt there anyway to save that setting so when i power off and on my system i dont have to do it all over again?

  4. #14
    ROG Enthusiast Array
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    Aug 2018
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    Quote Originally Posted by AndersT View Post
    I have another problem with my RYUO 240... i have it mounted so the display is upside-down... i have to start the LiveDash to rotate 180 degree every time... isnt there anyway to save that setting so when i power off and on my system i dont have to do it all over again?
    same problem here when you turn off your PSU, i think we need to wait for the next version of ryuo's firmware

  5. #15
    ROG Member Array nxtlevel_tv PC Specs
    nxtlevel_tv PC Specs
    MotherboardASUS ROG STRIX X470-F Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)16GB G.Skill Trident Z RGB DDR4-3200 DIMM CL16
    Graphics Card #1Gigabyte GTX 1080ti OC Gaming Black
    MonitorASUS ROG STRIX PG279Q
    CPU CoolerASUS ROG RYUO 240
    CaseCorsair carbide air 540
    Power SupplybeQuiet Straight Power 11 850W

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    18

    Quote Originally Posted by AndersT View Post
    I have another problem with my RYUO 240... i have it mounted so the display is upside-down... i have to start the LiveDash to rotate 180 degree every time... isnt there anyway to save that setting so when i power off and on my system i dont have to do it all over again?
    Same here! I needed to mount the coolingblock with the hoses on the left side, otherwise it would conflict with my RAM Modules.

    I've opened a ticket 5 days ago, no response yet. Pretty sad, not sure if i should buy a ASUS ROG Swift Monitor, if the support is that bad at all

  6. #16
    ROG Member Array nxtlevel_tv PC Specs
    nxtlevel_tv PC Specs
    MotherboardASUS ROG STRIX X470-F Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)16GB G.Skill Trident Z RGB DDR4-3200 DIMM CL16
    Graphics Card #1Gigabyte GTX 1080ti OC Gaming Black
    MonitorASUS ROG STRIX PG279Q
    CPU CoolerASUS ROG RYUO 240
    CaseCorsair carbide air 540
    Power SupplybeQuiet Straight Power 11 850W

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    18

    I got message from Asus Support!

    They want screenshots / photos from the situation - so actually i regret buying this AIO from ASUS.
    It took about 8 working days to answer my question, and then its needed to document the whole issue in photos?

  7. #17
    ROG Member Array nxtlevel_tv PC Specs
    nxtlevel_tv PC Specs
    MotherboardASUS ROG STRIX X470-F Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)16GB G.Skill Trident Z RGB DDR4-3200 DIMM CL16
    Graphics Card #1Gigabyte GTX 1080ti OC Gaming Black
    MonitorASUS ROG STRIX PG279Q
    CPU CoolerASUS ROG RYUO 240
    CaseCorsair carbide air 540
    Power SupplybeQuiet Straight Power 11 850W

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    18

    Link to the short Video -> https://youtu.be/lpV8r59tWQM
    Not sure if it helps to find the "problem" behind, but i had send the video with all informations to asus support germany

  8. #18
    ROG Enthusiast Array
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    Aug 2018
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    Quote Originally Posted by nxtlevel_tv View Post
    Link to the short Video -> https://youtu.be/lpV8r59tWQM
    Not sure if it helps to find the "problem" behind, but i had send the video with all informations to asus support germany
    at least you get some respond from them, i believe all amd based system has this problem with the ryuo, ryujin AIO, just waiting for the next firmware release

  9. #19
    ROG Member Array Killao PC Specs
    Killao PC Specs
    MotherboardASUS Z390I
    ProcessorINTEL I9900K
    Memory (part number)CORSAIR Vengeance RGB PRO 2x8 3000MHZ
    Graphics Card #1EVGA 1070TI W/ EKWB Classic RGB Block
    MonitorLG 34" UltraWide 21:9
    Storage #1SAMSUNG 970 EVO 1TB M.2
    CPU CoolerEKWB Classic RGB Block
    CasePHANTEKS SHIFT X
    Power SupplyCorsair 750W SFX
    Keyboard ASUS ROG Strix Flare
    Mouse LOGITECH G903
    Mouse Pad LOGITECH G840 XL
    Headset/Speakers Hyper X Cloud II
    OS WINDOWS 10 PRO
    Accessory #1 ASUS ROG Addressable RGB 5050 LED 60mm x2

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    6

    Quote Originally Posted by tungd00927 View Post
    at least you get some respond from them, i believe all amd based system has this problem with the ryuo, ryujin AIO, just waiting for the next firmware release
    I'm having the same problem, I'm on Intel.

  10. #20
    ROG Member Array nxtlevel_tv PC Specs
    nxtlevel_tv PC Specs
    MotherboardASUS ROG STRIX X470-F Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)16GB G.Skill Trident Z RGB DDR4-3200 DIMM CL16
    Graphics Card #1Gigabyte GTX 1080ti OC Gaming Black
    MonitorASUS ROG STRIX PG279Q
    CPU CoolerASUS ROG RYUO 240
    CaseCorsair carbide air 540
    Power SupplybeQuiet Straight Power 11 850W

    Join Date
    Dec 2018
    Reputation
    10
    Posts
    18

    Nothing new from ASUS!
    Awaiting phone call from asus support, i'm really disappointed about the customer service and overall product quality.

    Fresh Windows 10 install didn't help, new LiveDash Beta from 24.12.2018 changed nothing!

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