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Screw of M.2 motherboard cover damaged on asus maximus XI extreme

marcolisi
Level 7
Hello guys. My brand new asus maximus XI extreme has got an issue with the screw of the m.2 motherboard cover.


https://ibb.co/5kwGtp4

https://ibb.co/H2T7cZG

It is crazy how a $600 dollars motherboard can not mount decent screws that come off easealy.

How now am I going to be able to remove the cover for installing the m.2?
2,109 Views
4 REPLIES 4

Menthol
Level 14
There is another thread about the same thing, a screw extractor can be purchased from a hardware store or Amazon

emsir
Level 8
marcolisi wrote:
Hello guys. My brand new asus maximus XI extreme has got an issue with the screw of the m.2 motherboard cover.


https://ibb.co/5kwGtp4

https://ibb.co/H2T7cZG

It is crazy how a $600 dollars motherboard can not mount decent screws that come off easealy.

How now am I going to be able to remove the cover for installing the m.2?


Nothing wrong with motherboard or screw. Problem is the person with the (wrong) screwdriver. This is a typical sign that a number 2 or 3 phillips screwdriver have tried to screw, where you have to use a Phillips number 1 screwdriver. Sometimes it's best to say: I'm so sorry, but I have been such a fool using a wrong screwdriver. can you please help me?

emsir wrote:
Nothing wrong with motherboard or screw. Problem is the person with the (wrong) screwdriver. This is a typical sign that a number 2 or 3 phillips screwdriver have tried to screw, where you have to use a Phillips number 1 screwdriver. Sometimes it's best to say: I'm so sorry, but I have been such a fool using a wrong screwdriver. can you please help me?


Yeah that.....OR Asus used an assinine screw size/type. But nice condescending response.

BillBittel
Level 12
Many complaints about this on Amazon and New Egg. They are putting thread locker on the screws at the factory. Several posts state the trick (aside from using the proper screw driver) is to warm the screw up a bit either with a heat gun or by touching the tip of a soldering iron to it for a bit. I have not tried this myself but it makes sense that heat would thin the thread locker. Restraint is advised.

Some people have taken off screws on the back of the board to get the whole heat sink off. Some have stripped out the screw heads really bad and given up. Asus response is to RMA the entire board rather then just send a few screws out. They are evidently kind of long and hard to find.