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  1. #1
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    Unhappy GL703VM Speaker Problem

    Hello, i 've bought a GL703VM. It has a speaker issue. I've searched web and came across that ROG notebooks generally having speaker issues.
    Is this a genereal problem and how to solve this.
    I'm adding a video about sound issue

  2. #2
    ROG Enthusiast Array TopOkay's Avatar
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    Hi, try to put both your hands on the wrist-rest area and hold the plastic case.
    If is as mine, the problem is that the speakers are too loud for plastic case and simply bring it to vibrate.

    If you solve holding, the next step is to isolate the rubber pads near the speakers with something more soft, I found that this way the vibration is mitigated and the noise/reverb stop. Perhaps the rubber pads are too stiff.

    Try it and let me know!

  3. #3
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    Quote Originally Posted by TopOkay View Post
    Hi, try to put both your hands on the wrist-rest area and hold the plastic case.
    If is as mine, the problem is that the speakers are too loud for plastic case and simply bring it to vibrate.

    If you solve holding, the next step is to isolate the rubber pads near the speakers with something more soft, I found that this way the vibration is mitigated and the noise/reverb stop. Perhaps the rubber pads are too stiff.

    Try it and let me know!
    Hi, first of all thanks for your reply. Today i went the shop which i bought my laptop. We tried two same model in there. And the result is very bad. Because the sound problem is a build fail i think. Because mine and the other two same laptops have same issue. I strongly agree with you the bad vibration sound comes from the board. But my warranty continues and i can't use your solution myself.

    Asus disappoints me so bad. For this segment of laptops this kind of problem is so dummy. ASUS must make a recall for these models.
    Last edited by muratturatci; 12-17-2018 at 08:37 PM.

  4. #4
    ROG Enthusiast Array TopOkay's Avatar
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    Quote Originally Posted by muratturatci View Post
    Hi, first of all thanks for your reply. Today i went the shop which i bought my laptop. We tried two same model in there. And the result is very bad. Because the sound problem is a build fail i think. Because mine and the other two same laptops have same issue. I strongly agree with you the bad vibration sound comes from the board.
    Glad to help, and very bad to know that are all the same... it's very disappointing to have those problems on notebook of thousand $...



    Quote Originally Posted by muratturatci View Post
    But my warranty continues and i can't use your solution myself.
    No man, I don't mean to change or modify something, you can try to simply put a soft stuff under the pads

    Quote Originally Posted by muratturatci View Post
    Asus disappoints me so bad. For this segment of laptops this kind of problem is so dummy. ASUS must make a recall for these models.
    Yeah, I had also coil whine on my unit, and again seems that all same model are affected.



    EDIT:
    I think I found a solution, I've noticed that it's only the right zone under the right speaker (check first image), if I hold that zone the vibration disappear.
    So I put the first thing I found around (a rubber washer) and interposed it between the case and the table so the case isn't free to move.
    Vibration disappear, you can use this video as test (It have many sound at begin that causes vibrations).

    Click image for larger version. 

Name:	ROGspeaker1.jpg 
Views:	4 
Size:	58.6 KB 
ID:	77665 Click image for larger version. 

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Size:	49.2 KB 
ID:	77666

    So I'll search for something adesive to put under the notebook
    Last edited by TopOkay; 12-18-2018 at 05:11 PM.

  5. #5
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    Quote Originally Posted by TopOkay View Post
    Glad to help, and very bad to know that are all the same... it's very disappointing to have those problems on notebook of thousand $...




    No man, I don't mean to change or modify something, you can try to simply put a soft stuff under the pads


    Yeah, I had also coil whine on my unit, and again seems that all same model are affected.



    EDIT:
    I think I found a solution, I've noticed that it's only the right zone under the right speaker (check first image), if I hold that zone the vibration disappear.
    So I put the first thing I found around (a rubber washer) and interposed it between the case and the table so the case isn't free to move.
    Vibration disappear, you can use this video as test (It have many sound at begin that causes vibrations).

    Click image for larger version. 

Name:	ROGspeaker1.jpg 
Views:	4 
Size:	58.6 KB 
ID:	77665 Click image for larger version. 

Name:	ROGspeaker2.jpg 
Views:	2 
Size:	49.2 KB 
ID:	77666

    So I'll search for something adesive to put under the notebook
    OMG ! I understand your sloution now. I'll try and post the results

    Sorry but nothing has changed
    Last edited by muratturatci; 12-18-2018 at 08:36 PM.

  6. #6
    ROG Enthusiast Array TopOkay's Avatar
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    Quote Originally Posted by muratturatci View Post
    OMG ! I understand your sloution now. I'll try and post the results

    Sorry but nothing has changed
    Uhm, let's proceed by steps: if you start the video and touch/hold the red zone in the last post first photo, the vibration disappear?

    If yes, search something to interpose between case and table, as photo:
    Click image for larger version. 

Name:	Senza-titolo-1.jpg 
Views:	1 
Size:	18.3 KB 
ID:	77679

    Use something stiff, not soft, seems works better

    Click image for larger version. 

Name:	Senza-titolo-2.jpg 
Views:	1 
Size:	20.6 KB 
ID:	77680

  7. #7
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
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    You're so lucky... My GL703GS has much worse audio issue: frequent crackles and popping.

    EDIT: 2nd RMA and mobo changed solved this issue too. No more crackles and poppings.
    Last edited by hexaae; 01-19-2019 at 11:53 PM.

  8. #8
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    Quote Originally Posted by hexaae View Post
    You're so lucky... My GL703GS has much worse audio issue: frequent crackles and popping.
    The service center has examined my laptop. They replaced the speaker but nothing has changed. Today they call me to replace the notebook or refund. I surely choose refund because the ROG series is totally crap. Never spend your mmoney on newer ASUS devices. This is a friendly warning.

  9. #9
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    I have a new GL703GS with the same sound problem. Any news about it? My free bluetooth speakers have a better sound ...

  10. #10
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    Quote Originally Posted by Exhibou View Post
    I have a new GL703GS with the same sound problem. Any news about it? My free bluetooth speakers have a better sound ...
    What is your counry? Where did you buy the device?

    I'm really sorry for your situation. ASUS ROG Series is such a shame. Service gives a report about refund. Because the problem can not be fixed by replacing the speakers. The problem is unsolvable. Because, as i said it's a factory fail production of series. I suggest you to request a refund. And go away from asus to buy any BRAND.

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