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  1. #11
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    Quote Originally Posted by muratturatci View Post
    Please share your ROG speaker issues with me. I think it's a congenital disability.
    I've send my device to service center. Let's see what will happen?

  2. #12
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
    hexaae's Avatar
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    You're so lucky... My GL703GS has much worse audio issue: frequent crackles and popping.

    EDIT: 2nd RMA and mobo changed solved this issue too. No more crackles and poppings.
    Last edited by hexaae; 01-19-2019 at 11:53 PM.

  3. #13
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    Quote Originally Posted by hexaae View Post
    You're so lucky... My GL703GS has much worse audio issue: frequent crackles and popping.
    The service center has examined my laptop. They replaced the speaker but nothing has changed. Today they call me to replace the notebook or refund. I surely choose refund because the ROG series is totally crap. Never spend your mmoney on newer ASUS devices. This is a friendly warning.

  4. #14
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    I have a new GL703GS with the same sound problem. Any news about it? My free bluetooth speakers have a better sound ...

  5. #15
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    Quote Originally Posted by Exhibou View Post
    I have a new GL703GS with the same sound problem. Any news about it? My free bluetooth speakers have a better sound ...
    What is your counry? Where did you buy the device?

    I'm really sorry for your situation. ASUS ROG Series is such a shame. Service gives a report about refund. Because the problem can not be fixed by replacing the speakers. The problem is unsolvable. Because, as i said it's a factory fail production of series. I suggest you to request a refund. And go away from asus to buy any BRAND.

  6. #16
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    Quote Originally Posted by muratturatci View Post
    What is your counry? Where did you buy the device?

    I'm really sorry for your situation. ASUS ROG Series is such a shame. Service gives a report about refund. Because the problem can not be fixed by replacing the speakers. The problem is unsolvable. Because, as i said it's a factory fail production of series. I suggest you to request a refund. And go away from asus to buy any BRAND.
    I live in germany and bought the laptop on a german online shop. I have replaced the laptop through the shop but the problem also exists with the new laptop. Apart from the sound everything is great and I really like the laptop. I will keep the laptop and eventually try to fix the vibration on myself. I also had another problem with the laptop: The touchpad sometimes did not react or was delayed. I had to fix the problem myself because the support is not competent. It was a driver problem and Asus wanted to fix the laptop. I expected a lot more from Asus and the support. Once and never again.

    EDIT: I am an absolute Logitech fan and bought good speakers from this brand which I mostly use. Fortunately, I do not have to endure the laptop sound very often.
    Last edited by Exhibou; 01-08-2019 at 06:19 PM.

  7. #17
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    I hope you could fix your laptops problems Have a nice day.

  8. #18
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
    hexaae's Avatar
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    Quote Originally Posted by Exhibou View Post
    The touchpad sometimes did not react or was delayed. I had to fix the problem myself because the support is not competent. It was a driver problem and Asus wanted to fix the laptop.
    Please can you list the driver that fixed the problem with touchpad and a download link maybe? Could be useful to others...

  9. #19
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    GL703GS
    Similar sound problems. Laptop warranty. I found a temporary solution (as long as the warranty is valid) without interfering with the inside of the laptop and without breaking the seal.
    You will need a piece of foam rubber 3 mm thick. Rubber moderately soft, feels like rubber. We cut a piece under the hard drive, put the rubber on the installation site of the hard drive, put the hard drive there and fasten the hard drive with a slight tightness. It is necessary to create a small effort with screws on the case.

    ATTENTION: do not tighten the screws fastening the hard disk until it stops, you can damage the thread. All operations you do at your own risk!
    A small minus of this refinement is that a small mound appears on the outside, which can touch the screen. Therefore, during transportation, I recommend to lay a soft cloth between the screen and the body so as not to damage the screen.
    Good luck to all!


    Оригинал:

    GL703GS
    Аналогичные проблемы со звуком. Ноутбук на гарантии. Нашел временное решение (пока действует гарантия) без вмешательства во внутреннюю часть ноутбука и не срывая пломбы.
    Вам понадобиться кусок вспененной резины толщиной 3 мм. Резина в меру мягкая, по ощущениям напоминает каучук. Вырезаем кусок под жесткий диск, кладем резину на место установки жесткого диска, кладем туда жесткий диск и прикручиваем с небольшим натягом винчестер. Необходимо создать небольшое усилие винтами на корпус.

    ВНИМАНИЕ: не затягивайте винты крепления жесткого диска до упора, можете что нить повредить. Все операции вы проводите на свой страх и риск!
    Небольшой минус данной доработки заключается в том, что с наружной стороны появляется небольшой бугор, который может касаться экрана. Поэтому во время транспортировки рекомендую прокладывать мягкую тряпку между экраном и корпусом, чтобы не повредить экран.
    Всем удачи!


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