If you're not on 3.00.14, you can download and report any issues here:
https://rog.asus.com/forum/showthread.php?106730-ROG-Armoury-II-V3-00-14-incorporates-Sonic-Studio-R...The following headsets are supported:
ROG Delta
ROG Strix Fusion 700
ROG Strix Fusion 500
ROG Strix Wireless
TUF Gaming H5
ROG Strix Fusion 300 (coming soon)
It's connecting fine on my end, try connecting the receiver in other USB ports and avoid using any hubs. The Fusion Wireless does not work in wired mode, the USB port is for charging only.
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin