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Thread: Pg27uq firmware
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08-11-2020 09:57 AM #21
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08-12-2020 09:58 AM #22
Rewerend PC Specs Motherboard Asus Crosshair V Formula - Z Processor AMD FX-9370 Memory (part number) 2 x KHX23C11T3K2/8X Graphics Card #1 R9 Fury X 4gb Sapphire Sound Card Asus Xonar Phoebus Monitor SAMSUNG U28E590D 28" uHD + freeSync Storage #1 Samsung SSD EVO 540 250Gb Storage #2 Seagate 7200.14 2TB CPU Cooler Corsair Hydro H105 Case Cooler Master Cosmos II Power Supply ENERMAX ERV1000EWT-G Revolution87+ 1000W Gold Keyboard Microsoft SideWinder X6 Mouse Saitek MAD CATZ R.A.T. 7 Headset Asus ROG Orion Mouse Pad Steel Series PAD Headset/Speakers Genius Home Theather SW 5.1 OS MS Windows 8.1 Pro Network Router Asus RT-N18U Accessory #1 Zalman ZM-MFC3 FAN/TEMP CONTROLLER
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09-11-2020 12:28 AM #23
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Hi!!
One question. I read that not all the models of PG27UQ needs de firmware update. Only the first ones. Is this true? I bought mine this year. Do I need to do the update? In the support FAQ mentioned in this thread (https://www.asus.com/support/FAQ/1036750/), it says literally that "In the serial number, if the second digit is 6, the firmware can be refreshed". But the second digit in my serial number is 8. Does that mean that I CAN´T update my firmware or that i DON´T NEED to do the update? For now, I can´t test the 144Hz because I have an nvidia GTX980Ti, and in the manual of the monitor it says that you need at least an GTX 10 series GPU to use the 144Hz. But I´m planning to get an GTX 3080. So I need to know what I have to do with my monitor in order to achieve the best performance with my new GPU. Thanks!!
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09-11-2020 06:46 AM #24
btrach144 PC Specs Motherboard ASUS Maximus XII Extreme Processor Intel i9 10900K @ 5.1 GHz Memory (part number) 32 GB G.Skill DDR4 4000MHz C17 Graphics Card #1 EVGA 2080Ti FTW3 Hydro Copper Monitor ASUS PG27UQ Storage #1 x2 Samsung 970 Pro 1 TB in RAID 0 Storage #2 Samsung EVO 850 1 TB CPU Cooler Custom EK loop Case Corsair 750D Power Supply ROG THOR 1,200W Keyboard Logitech G915 Mouse Logitech G903 PowerPlay Headset Logitech G935 Mouse Pad Logitech Powerplay Headset/Speakers Logitech Z905 5.1 surround OS Windows 10 (2004) Network Router ASUS AX11000
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There was an initial batch of PG27UQ that left the factory before ASUS found a firmware bug. Only the initial batch of units need the firmware update. Since you just bought yours and the serial number does not match, you do not need to do anything.
After ASUS caught the bug, they halted sales for 1-2 months while they recalled back all the monitors that hadn't been sold so they could flash them.
I was super excited and was determined to be a day 1 buyer of the PG27UQ and got a unit with the firmware bug. Had fun waiting over a year I believe for the firmware fix.
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09-12-2020 01:26 AM #25
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Ok. Thanks for the help. It´s a relief. It´s a shame though that Asus did such a bad work with all this problem. I´m sorry for the people who had this problem when the monitor launched. Specially since Asus never released the tool that allow the user to do the firmware update himself. Or at least, no officialy.