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  1. #111
    New ROGer Array gzy1992 PC Specs
    gzy1992 PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    ProcessorIntel Core i9 9900K
    Memory (part number)G.SKILL F4-3000C14Q-32GTZR Trident Z
    Graphics Card #1ROG STRIX-GTX1080-O8G-GAMING
    Monitor27" ASUS ROG Swift PG27UQ
    Storage #1Samsung 970 EVO 1TB M.2
    Storage #2Seagate 6 TB USB 3.0 External HDD
    CPU CoolerASUS ROG Ryujin 360
    CaseASUS ROG Strix Helios
    Power SupplyROG Thor 850W
    Keyboard CMSTORM Trigger
    Mouse Steelseries Rival 310
    Headset AKG K702
    Mouse Pad Razer Goliathus
    Headset/Speakers Logitech Z906 5.1
    OS Windows 10
    Network RouterpfSense

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    Hi,

    To avoid re-posting the same instructions, anyone who has not recently formatted and re-installed Windows able to confirm if this fixes the update loop for them?
    https://rog.asus.com/forum/showthrea...ge2#post787206

  2. #112
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    Quote Originally Posted by gzy1992 View Post
    Hi,

    To avoid re-posting the same instructions, anyone who has not recently formatted and re-installed Windows able to confirm if this fixes the update loop for them?
    https://rog.asus.com/forum/showthrea...ge2#post787206
    A new Windows installation does not fix the problem with the endless update.

  3. #113
    New ROGer Array gzy1992 PC Specs
    gzy1992 PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    ProcessorIntel Core i9 9900K
    Memory (part number)G.SKILL F4-3000C14Q-32GTZR Trident Z
    Graphics Card #1ROG STRIX-GTX1080-O8G-GAMING
    Monitor27" ASUS ROG Swift PG27UQ
    Storage #1Samsung 970 EVO 1TB M.2
    Storage #2Seagate 6 TB USB 3.0 External HDD
    CPU CoolerASUS ROG Ryujin 360
    CaseASUS ROG Strix Helios
    Power SupplyROG Thor 850W
    Keyboard CMSTORM Trigger
    Mouse Steelseries Rival 310
    Headset AKG K702
    Mouse Pad Razer Goliathus
    Headset/Speakers Logitech Z906 5.1
    OS Windows 10
    Network RouterpfSense

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    Quote Originally Posted by Totilas View Post
    A new Windows installation does not fix the problem with the endless update.
    I know, that's why I was asking people who HAVE NOT re-installed their Windows OS.

  4. #114
    ROG Member Array Hamrdeye PC Specs
    Hamrdeye PC Specs
    MotherboardMaximus VI Formula
    ProcessorIntel Core i7 4770K
    Memory (part number)F3-19200C10-8GBZHD (x4)
    Graphics Card #1Nvidia GTX1080 Founders Edition
    Sound CardMotherboard
    Storage #1Raid 0 SSD
    Storage #23TB Seagate
    CPU CoolerPhanteks PH-TC14PE-BK
    CaseAntec 900
    Power SupplyAntec 850
    Keyboard Logitech G15
    Mouse Logitech MX 518
    Headset Logitech G35
    Mouse Pad Corsair
    Headset/Speakers Logitech G35
    OS Windows 10 PRO (64 bit)
    Network RouterLinksys EA6900

    Join Date
    Jul 2017
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    Re-installed Windows 10 - Issue with Asus Software

    Is there a correct procedure for installing Asus hardware and software? I have these products:

    ROG Strix Flare Keyboard
    ROG Strix Fusion 500 Headset
    ROG Gladius II Origin Mouse
    ROG Maximus Hero X Motherboard

    The issue I have is with Armoury and Aura. Only the mouse shows up in Armoury and Aura. The DRAM and MB LED's are not showing in Aura either. This all used to work prior to re installing windows 10.

    In Device Manager is see this:

    Click image for larger version. 

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    Here is Armoury:

    Click image for larger version. 

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  5. #115
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
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    Quote Originally Posted by Hamrdeye View Post
    Is there a correct procedure for installing Asus hardware and software? I have these products:

    ROG Strix Flare Keyboard
    ROG Strix Fusion 500 Headset
    ROG Gladius II Origin Mouse
    ROG Maximus Hero X Motherboard

    The issue I have is with Armoury and Aura. Only the mouse shows up in Armoury and Aura. The DRAM and MB LED's are not showing in Aura either. This all used to work prior to re installing windows 10.

    In Device Manager is see this:

    Click image for larger version. 

Name:	DM.jpg 
Views:	0 
Size:	58.2 KB 
ID:	82574

    Here is Armoury:

    Click image for larger version. 

Name:	arm.jpg 
Views:	0 
Size:	148.6 KB 
ID:	82575
    There is not a correct way or wrong way but I have some notes IF you are making a clean install.

    By now you have see, that if you have ROGArmoryII, the strix flare and gladius 2 will send you to Armory Crate.

    Click image for larger version. 

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    I have to check these on z370 board. IF the motherboard appear post pictures

    Since you have 2 products compatible with crate. install that first. wait until all updates are load and present

    if you see double info on device manager, some asus peripherals like the flare and that mouse and for example the spatha use 2 drivers so it can link and being control in 2 ways One is call mouse filter and the other is keyboard filter that is the way how the apps communicate side by side with the computer and windows.

    IF the RogArmoryII installation pop up. cancel for the moment. since armory crate will control the keyboard and mouse. (motherboard as far will not appear or headphones)

    Once the reboots are done. update windows, then the store. Install main drivers OEM if posible (chipset and MEI)

    then install the the last ROG Armory II (version 34) then connect the headphones

    The aura app will control the board. these are is grey and i have no way to predict here any impact on a non compatible or issues until i have a meeting with the dev. BUT! the Armory Crate is the new kid on the block and is what will replace, eventually, all asus apps in time.

    I hope that i give some start there is no much info on what to come or how apps will react until the merge is done. the app will consolidate all asus apps like laptops and is easy to maintain and fix.

    Asus on the 30th anniversary promise more interaction with the rogers around the world. but some changes takes time and there is a lot of products that eventually will end of life or some will still use the armory crate like headphones legacy keyboards like the claymore and spatha.

    I wish i have more info to guide. but these is what i have and some info can give without violate NDA.
    Last edited by MrAgapiGC; 10-16-2019 at 06:52 AM.
    Learn, Play Enjoy!

  6. #116
    ROG Member Array Hamrdeye PC Specs
    Hamrdeye PC Specs
    MotherboardMaximus VI Formula
    ProcessorIntel Core i7 4770K
    Memory (part number)F3-19200C10-8GBZHD (x4)
    Graphics Card #1Nvidia GTX1080 Founders Edition
    Sound CardMotherboard
    Storage #1Raid 0 SSD
    Storage #23TB Seagate
    CPU CoolerPhanteks PH-TC14PE-BK
    CaseAntec 900
    Power SupplyAntec 850
    Keyboard Logitech G15
    Mouse Logitech MX 518
    Headset Logitech G35
    Mouse Pad Corsair
    Headset/Speakers Logitech G35
    OS Windows 10 PRO (64 bit)
    Network RouterLinksys EA6900

    Join Date
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    Thanks for the info, Crate is what started this mess. I reformatted to go back to an earlier version of Armoury. I won't use crate until all my devices an Aura work in it. I like the idea of one app, but it seems right now it would be 3 apps for me. I would like to stay with 2 (Armoury and Aura). Issue is, neither are working for me now.

  7. #117
    ROG Guru: White Belt Array bigtop1967 PC Specs
    bigtop1967 PC Specs
    MotherboardCrosshair VII Hero
    ProcessorRyzen 3900X
    Memory (part number)Patriot Steel 4400CL19 @ 3733CL16
    Graphics Card #1XFX Radeon RX 580 8GB Black Edition
    Monitor2 x Acer CB241HQK
    Storage #1ADATA SX8200NP 480GB
    Storage #22 x SanDisk Ultra II
    CPU CoolerFractal Design S36 AIO
    CaseThermaltake Green Riing Core X5 EATX PC Gaming Cube
    Power SupplyEVGA G3 Gold
    Keyboard CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard Cherry mx brown
    Mouse Microsoft Mobile Wireless 4000
    OS Windows 10 Pro
    Network RouterASUS
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    Quote Originally Posted by marZey View Post
    Does ROG Armoury II work with Crosshair VII hero wifi? Or does it only work for laptops/x570 boards?
    I was able to download the beta a few months ago for my CH7. It installed, but system was slower with ASUS services related to Crate meaning my system was never lower than 1% CPU activity. It should be 0% - it IS noticeable.

    I was toying with idea of trying latest version, but honestly don't know if it's worth trying.

    AUSuite has not been receiving any updates - it still does NOT support Ryzen CPUs correctly not showing certain voltages/settings. When will these products work as they should? I'm lucky it (mostly) works with my cooling fans. There wasn't any fan control on my CH7 in Crate.

    I bought my CH7 just 6/7 months ago - it would be really nice if ASUS would make sure all of us have the software we need for current products. I do like my CH7, but software support is bad.
    About me: I am dyslexic and DO occasionally miss things!

    There are 10 types of people, those who understand binary, and those that don't.
    F people in 10 don't understand hexadecimal[/SIZE]

  8. #118
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    is there any update regarding the armoury II?

    even the aura softtware keeps freezing my current profile.

    Click image for larger version. 

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    armoury crate still lots of bugs pls fix this asus

    hopefully the crate will fix ASAP i love the concept with all rog will unified with 1 software.

    Click image for larger version. 

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  9. #119
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    Version 3.00.37 is out, works fine again!!!

  10. #120
    ROG Guru: White Belt Array Dimitrios1971 PC Specs
    Dimitrios1971 PC Specs
    Laptop (Model)GX700VO 1TB SSD + 64GB RAM
    MotherboardASUS ROG ZENITH EXTREME ALPHA
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-4000C18Q2-64TZR (3333MHz)
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC-Edition
    Graphics Card #2ROG Strix GeForce® GTX 1080 Ti OC-Edition
    MonitorROG Swift PG348Q Gaming
    Storage #13 x Samsung SSD NVMe 960 PRO 1TB Raid0
    Storage #21 x HGST Ultrastar He8
    CPU CoolerCOOLER MASTER MasterLiquid ML360 RGB TR4 Edition
    CaseROG Strix Helios
    Power SupplyASUS ROG THOR 1200P
    Keyboard ROG Strix Flare RGB
    Mouse ROG Strix Evolve, ROG Gladius II
    Headset ROG Strix Fusion 700
    Mouse Pad ROG Sheath
    OS Win10_x64
    Network RouterFRITZ!Box 6590 Cable
    Accessory #1 BW-16D1H-U PRO
    Accessory #2 Asustor AS6404T & ASUS XG-U200
    Accessory #3 ROG Headset Holder
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    ROG Armoury v3.00.37 2019/10/07
    1. Support ROG Strix Scope TKL
    2. Support ROG Strix Go 2.4
    3. Miscellaneous bug fixes

    https://dlcdnets.asus.com/pub/ASUS/m...ury_v30037.zip

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