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  1. #11
    ROG Member Array Death-Caliber PC Specs
    Death-Caliber PC Specs
    MotherboardX99 Rampage V Extreme
    Processori7-6800K
    Memory (part number)CMW16GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce 1080 8GB OC
    Sound CardOn Board
    MonitorSome AOC thing, some LG thing and a Sony TV
    Storage #1Samsung 850 EVO 500gb SSD
    CPU CoolerCorsair H100i V2
    CaseCorsair Carbide Spec-06 Black RGB
    Power SupplyCoersair TX650M
    Keyboard Corsair K70 LUX RGB
    Mouse Corsair M65 Pro RGB
    Headset Astro A40TR
    Mouse Pad Some Logitech thing
    Headset/Speakers Logitech 2.1 System
    OS Windows 10
    Death-Caliber's Avatar
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    I've contacted ASUS Service and they are going to RMA the board, so far, so good.

    I received the form tonight, so have just filled it out and I'm just awaiting my RMA number and then it will get sent off to be inspected.

    I'll let you all know how I go.

    28beerslater - I'm also an experienced builder, having been building PC's for 20 years, so to have an issue like this where I have never experienced a failure of this magnitude is unfortunate in itself.

    I've never bent pins putting a processor in a CPU socket before.

    I also just built another older P55 chipset PC last night with no issues, so I don't know why these boards are so fragile.

    If all works out, I'll shoot you a PM and say go for it.

  2. #12
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Quote Originally Posted by 28BeersLater View Post
    I have a brand new boxed Rampage V with bent pins too...
    How bent?

    I'm so experienced they call me Experienced Saknussemm instead of Arne....but I have bent a pin or two in my time

    I've always teased them back so perfectly you would never know...so unless they are flat 180 degrees bent by the handful you could probably save the board

    I've never seen a new board shipped with bent pins...I can only imagine a dodgy retailer
    Last edited by Arne Saknussemm; 01-16-2019 at 10:41 AM.

  3. #13
    ROG Member Array Death-Caliber PC Specs
    Death-Caliber PC Specs
    MotherboardX99 Rampage V Extreme
    Processori7-6800K
    Memory (part number)CMW16GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce 1080 8GB OC
    Sound CardOn Board
    MonitorSome AOC thing, some LG thing and a Sony TV
    Storage #1Samsung 850 EVO 500gb SSD
    CPU CoolerCorsair H100i V2
    CaseCorsair Carbide Spec-06 Black RGB
    Power SupplyCoersair TX650M
    Keyboard Corsair K70 LUX RGB
    Mouse Corsair M65 Pro RGB
    Headset Astro A40TR
    Mouse Pad Some Logitech thing
    Headset/Speakers Logitech 2.1 System
    OS Windows 10
    Death-Caliber's Avatar
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    Quote Originally Posted by Arne Saknussemm View Post
    How bent?

    I'm so experienced they call me Experienced Saknussemm instead of Arne....but I have bent a pin or two in my time

    I've always teased them back so perfectly you would never know...so unless they are flat 180 degrees bent by the handful you could probably save the board

    I've never seen a new board shipped with bent pins...I can only imagine a dodgy retailer
    Unfortunately wouldnt be able to save this one even if the pins were bent straight.

    My OP states that one pin broke while attempting to straighten it out.

    ASUS know this as I mentioned it in my original email as per this thread, yet are still going to take it for RMA, so not sure what the outcome will be.

  4. #14
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Quote Originally Posted by Death-Caliber View Post
    Unfortunately wouldnt be able to save this one even if the pins were bent straight.
    Yeah, I saw yours was beyond saving...if they go too far they work harden bending back and snap...but many can be saved...I was wondering if 28beers could be saved...

    Hope ASUS can sort you for not too much cost

  5. #15
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
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    Headset Plantronics 777 with Oregon Aero upgrade
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    Death-Caliber, did you test it again after fixing the one pin? Depending on which pin broke it could be part of a redundant set of power delivery pins. Intel over-provisions power pins so you can survive without some of them as long as most are working.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  6. #16
    ROG Member Array Death-Caliber PC Specs
    Death-Caliber PC Specs
    MotherboardX99 Rampage V Extreme
    Processori7-6800K
    Memory (part number)CMW16GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce 1080 8GB OC
    Sound CardOn Board
    MonitorSome AOC thing, some LG thing and a Sony TV
    Storage #1Samsung 850 EVO 500gb SSD
    CPU CoolerCorsair H100i V2
    CaseCorsair Carbide Spec-06 Black RGB
    Power SupplyCoersair TX650M
    Keyboard Corsair K70 LUX RGB
    Mouse Corsair M65 Pro RGB
    Headset Astro A40TR
    Mouse Pad Some Logitech thing
    Headset/Speakers Logitech 2.1 System
    OS Windows 10
    Death-Caliber's Avatar
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    Yeah I did and it threw a Q code 00 and wouldn't POST.

  7. #17
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
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    Ah well, worth a shot. Hope RMA works out.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  8. #18
    ROG Guru: Orange Belt Array coyi1895 PC Specs
    coyi1895 PC Specs
    MotherboardAsus Rampage V Extreme BIOS 1502
    Processori7 5930K
    Memory (part number)CMD16GX4M4A2666C16 (single kit)
    Graphics Card #1Gigabyte GeForce GTX 980Ti G1 Gaming
    Graphics Card #2Gigabyte GeForce GTX 980Ti G1 Gaming
    Sound CardAsus Xonar Essence One/Asus Essence STX II
    MonitorAsus ROG Swift PG279Q
    Storage #1Samsung 950 Pro 512GB
    Storage #2Samsung 840 EVO 1TB
    CPU CoolerCorsair H110i GT
    CaseCorsair Obsidian 750D
    Power SupplyCorsair AX1200i
    Keyboard Corsair Vengeance K70 RGB Cherry MX Red Switch
    Mouse Mionix Naos 8200
    Headset Beyerdynamic MMX300
    Headset/Speakers Corsair SP2500 2.1
    OS Windows 10 Pro 64-bit
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    Accessory #1 Storage #3: ST2000DM001
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    My experience with bent pins. I emailed Asus and they told me to speak to the retailer (Scan) where I bought the board from. They quoted me the price since bent pins are not covered under warranty and got it repaired for about £50. The repair is not expensive.

  9. #19
    ROG Member Array Death-Caliber PC Specs
    Death-Caliber PC Specs
    MotherboardX99 Rampage V Extreme
    Processori7-6800K
    Memory (part number)CMW16GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce 1080 8GB OC
    Sound CardOn Board
    MonitorSome AOC thing, some LG thing and a Sony TV
    Storage #1Samsung 850 EVO 500gb SSD
    CPU CoolerCorsair H100i V2
    CaseCorsair Carbide Spec-06 Black RGB
    Power SupplyCoersair TX650M
    Keyboard Corsair K70 LUX RGB
    Mouse Corsair M65 Pro RGB
    Headset Astro A40TR
    Mouse Pad Some Logitech thing
    Headset/Speakers Logitech 2.1 System
    OS Windows 10
    Death-Caliber's Avatar
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    Angry ASUS Rampage V Extreme Damage from RMA Repair

    Just be aware guys, especially if in Australia, that ASUS will say they are not liable for any damage received from RMA returns.

    This is what I was given back from RMA repair.

    What a load of **** its my fault.

    You can clearly see that I opened the package and removed the Foxconn cover from the board to be greeted with a vast amount of bent pins.

    I sent it with two pins bent and this is what they sent me back.

    Miniatura de Adjuntos Miniatura de Adjuntos 20190219_174350.jpg  

    20190219_174408.jpg  


  10. #20
    ROG Guru: Brown Belt Array Vlada011 PC Specs
    Vlada011 PC Specs
    MotherboardRampage V E10 (BIOS 1903)
    ProcessorIntel®i7-5820K (4.5GHz 1.325V)
    Memory (part number)CMD16GX4M4A2666C15
    Graphics Card #1ASUS GTX1080Ti Poseidon
    Sound CardSound Blaster ZxR
    MonitorSamsung P2450H
    Storage #1Samsung 970 EVO PLUS 1TB
    Storage #2Samsung 850 EVO 1TB/WD Black 2TB
    CPU CoolerEK RGB Monoblock RVE10
    CaseLian Li PC-O11 WXC
    Power SupplyEVGA 1200 P2
    Keyboard Deck 87 Francium PRO - MX Brown DS PBT
    Mouse Logitech G900
    Mouse Pad Steeseries QCK
    Headset/Speakers CREATIVE T5900 5.1
    OS Windows 10 Pro x64 v1903
    Accessory #1 iPhone SE Space Grey
    Accessory #2 EK XRES D5 Revo 100 Glass PWM + CoolstreamPE 360
    Accessory #3 Noctua NF-A12x25 PWM x3 (radiator)
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    When I buy board I try to do that in hardware store and always check fins inside in store and make photos from different angles.


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