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  1. #271
    ROG Junior Member Array kuzya_forever PC Specs
    kuzya_forever PC Specs
    MotherboardASUS ROG STRIX B350-F GAMING
    ProcessorRYZEN 1200
    Memory (part number)8GB RAM
    Graphics Card #1ASUS ROG STRIX GTX1050TI
    Keyboard ASUS TUF GAMING K7
    Mouse ASUS TUF GAMING M5

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    hi everyone! there's an issue with asus aura and my new tuf gaming m5 mouse. sometimes it (mouse) randomly stops working, but lighting still works and even stays in sync with other components. re-plugging the mouse cable helps, but this problem can happen again. also, if i use keyboard to open asus aura and press "refresh" button, mouse starts to work. it seems to be that "rainbow" mode causes this issue (atleast i didn't see this problem on any other modes). in addition to that, "rainbow" seems to be... slow at changing colors? i mean, colors change not that smooth on latest version as it was on older versions.

  2. #272
    ROG Member Array
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    VERY IMPORTANT

    To veryone who have a crash on launch. Just uninstall patriot viper rgb something if you don't have patriot memory. Now Aura will works!

  3. #273
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
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    Quote Originally Posted by piotrl View Post
    VERY IMPORTANT

    To veryone who have a crash on launch. Just uninstall patriot viper rgb something if you don't have patriot memory. Now Aura will works!
    No it is not working either

  4. #274
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    Its no good

    1. The BIOS/firmware version for your hardware.
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    4. If you have tried reinstalling Aura or Windows already.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    6. Windows Edition, Version, and OS build.
    7. If the same issue was present in the previous version(s).
    8. State clearly the issue(s) you are experiencing.
    Please Include a screenshot of the Aura UI, and any other pictures if applicable.


    1. Bios - 0807 x64
    2. Rog Strix X570 E, raidmax 120 case fans, TT view 37, geil ram. using cooler master prism for wraith cooler.
    3. power cycle has made 0 difference,
    4. I have reinstalled many times
    5. No I dont
    6. Windows 10 pro v.1903 18362239
    7. Never had it before new build
    8. The only thing that works with Aura is the ram, no mother board no fans nothing.

    Click image for larger version. 

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  5. #275
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
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    Quote Originally Posted by Trixr4trey View Post
    1. The BIOS/firmware version for your hardware.
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    4. If you have tried reinstalling Aura or Windows already.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    6. Windows Edition, Version, and OS build.
    7. If the same issue was present in the previous version(s).
    8. State clearly the issue(s) you are experiencing.
    Please Include a screenshot of the Aura UI, and any other pictures if applicable.


    1. Bios - 0807 x64
    2. Rog Strix X570 E, raidmax 120 case fans, TT view 37, geil ram. using cooler master prism for wraith cooler.
    3. power cycle has made 0 difference,
    4. I have reinstalled many times
    5. No I dont
    6. Windows 10 pro v.1903 18362239
    7. Never had it before new build
    8. The only thing that works with Aura is the ram, no mother board no fans nothing.

    Click image for larger version. 

Name:	aura.jpg 
Views:	0 
Size:	165.4 KB 
ID:	81293
    At least you can launch the program But OMG, even with an X570, the last motherboards !!!

    Hope there will be Asus employees which are checking the feedback in this forum...
    Last edited by DarthLoloX; 08-08-2019 at 12:57 AM. Reason: english misstake

  6. #276
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    Quote Originally Posted by DarthLoloX View Post
    At least you can launch the program But OMG, even with an X570, the last motherboards !!!

    Hope there will be Asus employees which are checking the feedback in this forum...
    I hope so too, if i was asus id be embarrassed. This new update came out after the x570 motherboards so why does it not work? If they dont check then what is the point of this whole thread in the first place. its a bummer

  7. #277
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    Quote Originally Posted by Trixr4trey View Post
    I hope so too, if i was asus id be embarrassed. This new update came out after the x570 motherboards so why does it not work? If they dont check then what is the point of this whole thread in the first place. its a bummer
    I am using Z370-F and in the same situation. No motherboard, no led strip, only dram shows up.

  8. #278
    New ROGer Array Amos0831 PC Specs
    Amos0831 PC Specs
    MotherboardAsus ROG STRIX X470-F Gaming
    ProcessorAMD 2700X
    Memory (part number)HyperX Predator DDR4 (32GB)
    Graphics Card #1Asus ROG STRIX RX580 T8G Gaming
    Sound CardSupremeFX 8-Channel High Definition Audio CODEC S1220A
    MonitorLG 27UK850-W
    Storage #1Crucial CT500MX500SSD1
    Storage #2Kingston HyperX SH103S3120G
    CPU CoolerAMD Wraith Prism (stock)
    CaseFractal Design Define R6 Black Tempered Glass
    Power SupplyCorsair HX850i
    Keyboard Razer DeathStalker Chroma
    Mouse Razer Naga Chroma
    Mouse Pad Razer Goliathus Control
    Headset/Speakers Microlab Solo 9C
    OS Windows 10 Pro (64-bit)
    Network RouterAsus RT-AC52U
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    Angry Aura Sync Version 1.07.71 issue

    I have almost the same issues like introduced here! I have everything under control (motherboard strips, CPU cooler, RAMs) except my Radeon Strix X580oc! Now it has a constantly breething red light and disappears from the menu of Aura. There is no way to set its lighting or sync it with other parts of my computer. I already tried several possible solutions mentioned here but non of them worked for me. It is not the worst thing could happened but very annoying!

  9. #279
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
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    It seems that no one from Asus are helping anymore in this forum... Sorry to say that. Some members are trying (thanks to them), but in an official forum we are expecting some feedbacks/news from Asus itself.

    The updates doesn't care/fix of the current problems. It is even worse sometimes. What is going on with Aura/Armoury for the future?
    Some people are lucky with a working program, for how long? and what about the other customers? Nothing?
    P.S: Look on YouTube how much video about Aura problems... too much.

  10. #280
    New ROGer Array boanjangnararmine PC Specs
    boanjangnararmine PC Specs
    MotherboardASUS ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)Trident Z Neo 32GB (4 x 8GB) 3200 (F4-3200C14Q-32GTZN)
    Graphics Card #1ASUS ROG Strix GeForce RTX 2080 SUPER Advanced
    MonitorASUS ROG Strix XG248Q
    Storage #1Samsung 970 Evo 1TB NVME SSD
    Storage #2Toshiba x300 8TB HDD
    CPU CoolerASUS ROG RYUJIN 360
    CaseASUS ROG Strix Helios
    Power SupplyASUS ROG Thor 850W
    Keyboard ASUS ROG Strix Flare (Cherry MX Brown)
    Mouse ASUS ROG Gladius II Origin
    Headset ASUS ROG Delta
    Mouse Pad ASUS ROG Balteus
    OS Windows 10
    Accessory #1 ASUS ROG Aura Terminal

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    Quote Originally Posted by sexyweeb View Post
    All rgb modes except the Motherboard mode work perfectly fine with my case. The problem is that the brightness is extremely low so that it's barely visible. It shouldn't be a hardware issue since the other modes work fine at high brightness. Also the glowing area is much smaller than in other modes. pls fix
    Attachment 81273Attachment 81274
    I had the exact same problem with my Helios and X570-E Gaming motherboard. RGB MB mode on the chassis would only light up one single LED. Not sure what motherboard you're using but what I believe solved this issue for me was updating the BIOS from 7010 to 1005. Hopefully this may help you in some way.

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