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  1. #261
    ROG Enthusiast Array denisgcarvalho PC Specs
    denisgcarvalho PC Specs
    MotherboardASUS MAXIMUS XII FORMULA
    Processor10900K
    Memory (part number)G.SKILL ROYAL 32GB RAM 4000CL17
    Graphics Card #1RTX 2080 SUPER HOF
    CPU CoolerCORSAIR H1150I PRO RGB
    CaseLIAN LI XL
    Power SupplyCORSAIR HX1000i
    Keyboard CORSAIR PLATINUM K95
    Headset CORSAIR VIRTUOSO
    OS WINDOWS 10 20H1

    Join Date
    Jan 2017
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    Let's talk about this aura sync's real situation. Totally flawed and many errors ... I consume 7 and 8% of cpu and absurd it ... Asus does not care about its customers. Outdated and faulty LIVEDASH.

  2. #262
    ROG Enthusiast Array DMAN999 PC Specs
    DMAN999 PC Specs
    MotherboardROG Strix X470-F Gaming
    ProcessorAMD Ryzen 7 3700x
    Memory (part number)G.Skill Ripjaws V 16GB (F4-3600C16D-16GVKC) @ 3733 MHz
    Graphics Card #1MSI RTX 2060 Super Armor OC
    MonitorDell S2316M
    Storage #1Samsung 850 Evo 500 GB SSD
    Storage #2Crucial MX500 nvme m.2 SSD
    CPU CoolerArtic 33 Esports Edition
    CaseRosewill Challenger
    Power SupplyRosewill Photon 750
    Keyboard Cooler Master MK120 RGB
    Mouse Cooler Master MS120 RGB
    Mouse Pad SteelSeries QcK Gaming Surface
    OS Windows 10 x64
    DMAN999's Avatar
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    Dec 2018
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    Quote Originally Posted by denisgcarvalho View Post
    Let's talk about this aura sync's real situation. Totally flawed and many errors ... I consume 7 and 8% of cpu and absurd it ... Asus does not care about its customers. Outdated and faulty LIVEDASH.
    I use version 1.07.55 and it only uses .7% CPU on my PC and is 100% working.
    I think it all depends on your specific system (OS Version, installed Apps, etc) and what Version of Aura you use.

  3. #263
    ROG Enthusiast Array denisgcarvalho PC Specs
    denisgcarvalho PC Specs
    MotherboardASUS MAXIMUS XII FORMULA
    Processor10900K
    Memory (part number)G.SKILL ROYAL 32GB RAM 4000CL17
    Graphics Card #1RTX 2080 SUPER HOF
    CPU CoolerCORSAIR H1150I PRO RGB
    CaseLIAN LI XL
    Power SupplyCORSAIR HX1000i
    Keyboard CORSAIR PLATINUM K95
    Headset CORSAIR VIRTUOSO
    OS WINDOWS 10 20H1

    Join Date
    Jan 2017
    Reputation
    10
    Posts
    44

    Quote Originally Posted by DMAN999 View Post
    I use version 1.07.55 and it only uses .7% CPU on my PC and is 100% working.
    I think it all depends on your specific system (OS Version, installed Apps, etc) and what Version of Aura you use.
    I am using version 1.07.71
    My system:
    9900K + ASUS Z390 FORMULA + RTX 2080TI + WINDOWS 1903 BUILD 18362.239

    Can you test this most current version of Aura?
    problem of current version?

  4. #264
    ROG Member Array
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    Mar 2019
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    Just tried Aura version 1.07.71 on my Z-390E ROG Strix on BIOS 1105. The aura finally work without crashing BUT the I/O shield RGB and RGB output still F***ED UP. No matter what I do with the BIOS AURA setting still remain the same. SUch a simple flaw yet ASUS not bothered to resolve it. Compared with my ASUS B-450F Strix I/O shield RGB is not affected.

  5. #265
    New ROGer Array
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    Aug 2019
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    Only Ram shows up, not motherboard nor strip.

    1. The BIOS/firmware version for your hardware.
    Z370F Bios Version 2001

    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    Asus Strix Z370F Motherboard, Patriot Viper RGB, Akasa Vegas Magnetic LED 50cm

    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    Nope. Even with Erp Enable and LED Bios option off, the led on Motherboard stay on.

    4. If you have tried reinstalling Aura or Windows already.
    Yes, tried every version from 1.06.17 up to 1.07.71 and reinstall Windows twice already.

    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    No

    6. Windows Edition, Version, and OS build.
    Windows 10 Pro , 1903

    7. If the same issue was present in the previous version(s).
    Never get it to work

    8. State clearly the issue(s) you are experiencing.
    After trying many trick found in forums here and there, I got the Aura software version 1.06.17 installed, Then, I reinstall LightingService version 1.07.71. This is the only combination I got the Aura software opened without crashing nor missing LightingService.

    Anyway, the problem is Aura software only detect the Patriot Ram. Neither the motherboard nor LED strip are detected. I also tried reenable the LED option in bios (both normal and power saving state) couple time but no dice. Both LED on motherboard and the strip keep flashing in one pattern. When turn the system off, the LED on strip and memory are off, but the one on motherboard changed to breathing mode despite when I set it to off in bios.

  6. #266
    ROG Enthusiast Array DMAN999 PC Specs
    DMAN999 PC Specs
    MotherboardROG Strix X470-F Gaming
    ProcessorAMD Ryzen 7 3700x
    Memory (part number)G.Skill Ripjaws V 16GB (F4-3600C16D-16GVKC) @ 3733 MHz
    Graphics Card #1MSI RTX 2060 Super Armor OC
    MonitorDell S2316M
    Storage #1Samsung 850 Evo 500 GB SSD
    Storage #2Crucial MX500 nvme m.2 SSD
    CPU CoolerArtic 33 Esports Edition
    CaseRosewill Challenger
    Power SupplyRosewill Photon 750
    Keyboard Cooler Master MK120 RGB
    Mouse Cooler Master MS120 RGB
    Mouse Pad SteelSeries QcK Gaming Surface
    OS Windows 10 x64
    DMAN999's Avatar
    Join Date
    Dec 2018
    Reputation
    12
    Posts
    62

    Quote Originally Posted by denisgcarvalho View Post
    I am using version 1.07.71
    My system:
    9900K + ASUS Z390 FORMULA + RTX 2080TI + WINDOWS 1903 BUILD 18362.239

    Can you test this most current version of Aura?
    problem of current version?
    Sorry But I have 1.07.55 working perfectly and I do NOT want to have to go through the process necessary to completely remove it.
    From my experience Uninstalling Aura tends to leave a LOT behind that needs to be cleaned up before installing a new version with any chance of getting it to work fully.
    Also the newest version listed for MY motherboard (ROG Strix B450-F) is Version 1.07.57.
    If I was you I would try some older versions listed on Your MB support page and see if you can get them to work.

  7. #267
    ROG Member Array
    Join Date
    Sep 2018
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    AURA 07.71
    Win10 x64 latest o. build
    Z370-F Gaming BIOS 2401

    AURA crashes at launch. I tried previous version and the same issue.

  8. #268
    New ROGer Array
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    Jul 2019
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    Hi everyone, for a while I have noticed that Aura 1.07.71 no longer finds me the video card although I have uninstalled every software and video driver and updated the bios.
    I have windows 10 build 18362.239, ROG CROSSHAIR VII HERO (WI-FI) Bios 2501, ROG-STRIX-RX580-O8G-GAMING, ROG Strix XG35VQ
    Miniatura de Adjuntos Miniatura de Adjuntos Cattura2.JPG  


  9. #269
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
    Join Date
    Apr 2019
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    Asus should maybe let another compagny doing the Aura update and fix (or a combination Aura/Armoury software), because this is too much wait... Since 2017 there is issues with Aura , come on !

  10. #270
    New ROGer Array sexyweeb PC Specs
    sexyweeb PC Specs
    MotherboardSTRIX X570-E Gaming
    ProcessorRyzen 7 3700X
    Memory (part number)32 GB Corsair Vengeance RGB Pro 3200
    Graphics Card #1RTX 2070 ROG Strix 8G
    MonitorPG278QR 2X
    Storage #1500GB 970 EVO
    Storage #2960GB SanDisk Ultra II
    CPU CoolerRyujin 360
    CaseHelios
    Power SupplyThor 850W
    Keyboard STRIX Flare MX Brown
    Mouse Logitech G502
    Headset Delta
    Mouse Pad Havit Magic Eagle 900x400x3mm
    Headset/Speakers DT 770 Pro 80ohm + Trust Gaming Microphone GXT 210
    OS WIN 10
    Accessory #1 Terminal

    Join Date
    Mar 2019
    Reputation
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    Posts
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    Unhappy Issue with ROG STRIX HELIOS

    All rgb modes except the Motherboard mode work perfectly fine with my case. The problem is that the brightness is extremely low so that it's barely visible. It shouldn't be a hardware issue since the other modes work fine at high brightness. Also the glowing area is much smaller than in other modes. pls fix
    Click image for larger version. 

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