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  1. #371
    ROG Enthusiast Array AliAPCMR PC Specs
    AliAPCMR PC Specs
    MotherboardZ390 E
    Processori5 9600k
    Memory (part number)Corsair RGB Vengeance (Corsair CMR16GX4M2A2666C16)
    Graphics Card #1GTX 1070 EVGA FTW
    Sound CardAsus SupremeFX
    MonitorSamsung 1080p 40inch 3D Tv
    Storage #1Samsung Evo 500gb SSD
    Storage #23TB & 2TB &500GB HDD
    CPU CoolerNoctua U12S
    CaseNZXT Noctis 450
    Power Supply850 wats EVGA SUPERNOVA
    Keyboard Corsair Raptor K30
    Mouse Logitec M305
    Headset Creative Sound Blasters Rage V2 Wireless (RGB)
    OS Windows 10 (Latest Update)
    Accessory #1 NZXT GRID V2
    Accessory #2 NZXT HUE PLUS
    AliAPCMR's Avatar
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    Asus Aura Crashes black ops 4, Removing aura fixes the game and it works, installing Aura causes the game to crash

  2. #372
    ROG Guru: Yellow Belt Array Crasje's Avatar
    Join Date
    Aug 2013
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    We are now on version 1.07.79 (via 1.07.60 - 1.07.71), should the ASUS guys not start a new message string by now?
    Cooler Master Cosmos II (with glass side panel)
    Cooler Master Silent Pro Hybrid 1300W ATX
    ROG Asus Maximus IX Formula
    Intel Core i7-7700k
    Corsair Hydro Series H115i CPU Cooler
    Corsair Vengeance LED 32GB 3000Mhz
    Samsung 960 EVO 500GB NVME M.2 SSD
    Crucial SSD M500 480GB
    Seagate Firecuda 1TB
    Samsung SH-224DB (SATA, 24x)
    ROG Strix Gaming GTX980Ti DC30C 6GD5
    Monitor 1: ASUS ROG Swift PG348Q
    Monitor 2: Samsung HDTV T27D590
    ROG Claymore
    ROG Spatha
    ROG Balteus Qi
    Windows 10

  3. #373
    New ROGer Array
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    Feb 2020
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    Thermaltake AURA fan problem

    Hi ASUS.. not sure if this is the right place to post this.. But there is a problem with AURA Sync determining the right number of addressable LEDs on the fans on a AURA Sync certified View 37 cases (and several other models) When you switch the fan controller and let Aura sync control the fan LEDs only ONE LED lights..

    In the AURA Software there is under "Add Strip-1" 1 addressable LED... and that number is locked.. NO way to change it. Tried editing the config file and the registry... no impact. It is locked at 1... by my count the fans have at least 9 (maybe 12) addressable LEDs.

    What am I doing wrong?
    Last edited by UR7XRAY; 02-10-2020 at 08:04 PM.

  4. #374
    New ROGer Array
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    Sep 2019
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    Exclamation AuraService is currently unavailable. Please close Aura and check if AuraService...

    Did someone find a way to fix this issue? I literally tried everything.

    1. The BIOS/firmware version for your hardware.
    MAXIMUS XI GENE - 1401 BIOS VERSION
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    ROG STRIX GTX 1080Ti (NZXT X52 with CAM v4.3.1 installed)
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No difference.
    4. If you have tried reinstalling Aura or Windows already.
    Yes.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    I didnt know that this even exist.
    6. Windows Edition, Version, and OS build.
    Windows 10 PRO , Version 1903, Build 18362.529
    7. If the same issue was present in the previous version(s).
    Same for all three versions available for download. .66, .71 and .79
    8. State clearly the issue(s) you are experiencing.
    After installing and reboot I get popup window:
    https://prnt.sc/r12h1t

  5. #375
    New ROGer Array
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    Mar 2017
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    1. ASUS Strix ROG X470-F Gaming - BIOS Version 5606

    2. ASUS Strix ROG X470-F Gaming - BIOS Version 5606
    ASUS Strix ROG RX Vega 56 OC 8GB Gaming
    GSkill Trident Z RGB 32MB (2x16MB) 3200MHz

    3. No difference

    4. Reinstalled Aura many times

    5. Reinstalled GPU Drivers many times

    6. Windows 10 Pro - 64 / Version 1909 / Build 18363.657

    7. Don't know this is a new GPU installation.

    8. All Aura control works on Motherboard and Ram. Aura does not detect VGA/GPU. ASUS Strix ROG RX Vega 56 OC 8GB Gaming - RGB locked to color white.

  6. #376
    New ROGer Array
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    Quote Originally Posted by UR7XRAY View Post
    Hi ASUS.. not sure if this is the right place to post this.. But there is a problem with AURA Sync determining the right number of addressable LEDs on the fans on a AURA Sync certified View 37 cases (and several other models) When you switch the fan controller and let Aura sync control the fan LEDs only ONE LED lights..

    In the AURA Software there is under "Add Strip-1" 1 addressable LED... and that number is locked.. NO way to change it. Tried editing the config file and the registry... no impact. It is locked at 1... by my count the fans have at least 9 (maybe 12) addressable LEDs.

    What am I doing wrong?
    for me my front 2 fans dont work with aura

  7. #377
    New ROGer Array
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    Feb 2020
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    Quote Originally Posted by Trixr4trey View Post
    for me my front 2 fans dont work with aura
    If you look closely only ONE LED on you back fan is working too... These fans have at least 9 LEDs each.
    The AURA software seems to be trying to auto sense the number of LEDs on the fans... And it LOCKS the response to ONE
    Which is WRONG, and there is no way to adjust this in AURA.

    Some have noticed that if you unplug the case RGB Fan controller prior to boot and AURA launch.. and then plug the RGB fan controller in after boot
    You can trick AURA into seeing all of the LEDS. What a pain.

    ASUS fix your software!

  8. #378
    New ROGer Array
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    Feb 2020
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    Aurasync vs BO4

    Quote Originally Posted by AliAPCMR View Post
    Asus Aura Crashes black ops 4, Removing aura fixes the game and it works, installing Aura causes the game to crash
    Hello,

    Exactly as this man says, I've seen lots of people that have conflict between Aurasync and BO4 including myself. For me it started at the beggining of January 2020. No fix since then...please help us.

  9. #379
    New ROGer Array VT Phantos PC Specs
    VT Phantos PC Specs
    MotherboardASUS STRIX Z390-E Gaming
    ProcessorIntel i9-9900K
    Graphics Card #1XFX AMD R9 390X
    MonitorAOC
    Keyboard Microsoft Natural Keyboard (very old model)
    Mouse Logitech
    OS Windows 10 Pro

    Join Date
    Jun 2019
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    Angry not working period

    I just updated the armory crate to 2.6.4.0 and my motherboards aura lights turned off and even trying to turn them back on in the bios doesn't do anything. The armory crate things my motherboard doesn't have aura either.

    Its an ROG STRIX Z390-E GAMING

    I've tried uninstalling the software and reinstalling it, but it still doesn't work, and won't show that its an option anymore.

  10. #380
    New ROGer Array
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    No Control of RGB on ASUS Strix ROG RX Vega 56 OC 8GB Gaming

    IS ANYBODY FROM ASUS OUT THERE????
    HERE IS MY INFORMATION!!!

    I AM RUNNING THE LASEST ROG STRIX VEGA 56 DRIVER AND ASUS AURA RIGHT NOW.


    1. ASUS Strix ROG X470-F Gaming - BIOS Version 5606

    2. ASUS Strix ROG X470-F Gaming - BIOS Version 5606
    ASUS Strix ROG RX Vega 56 OC 8GB Gaming
    GSkill Trident Z RGB 32MB (2x16MB) 3200MHz

    3. No difference

    4. Reinstalled Aura many times

    5. Reinstalled GPU Drivers many times

    6. Windows 10 Pro - 64 / Version 1909 / Build 18363.657

    7. Don't know this is a new GPU installation.

    8. All Aura control works on Motherboard and Ram. Aura does not detect VGA/GPU. ASUS Strix ROG RX Vega 56 OC 8GB Gaming - RGB locked to color white.


    WHAT VEGA 56 DRIVER & ASUS AURA VERSION DO YOU SUGGEST??
    ANYONE WITH SOME TRIED TESTED AND TRUE SET-UP, PLEASE POST!!!!!

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