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  1. #141
    ROG Member Array Cappycot PC Specs
    Cappycot PC Specs
    Laptop (Model)Asus ROG Strix GL702VSK
    MotherboardAsus ROG Strix Maximus XI Formula
    ProcessorIntel Core i9-9900K
    Memory (part number)G.Skill Trident Z RGB 4x8 GB 3200 MHz
    Graphics Card #1Asus ROG Strix RTX 2080 O8G
    Graphics Card #2These Strix cards are too thicc.
    MonitorDell S2417DG
    Storage #1Samsung 970 EVO 1 TB SSD
    Storage #2Samsung 860 EVO 2 TB SSD
    CPU CoolerAsus ROG Ryujin 240mm AIO
    CaseCorsair Obsidian 500D RGB SE
    Power SupplyCorsair HX850i
    Keyboard Asus ROG Claymore Cherry MX Brown
    Mouse Asus ROG Spatha
    Headset Corsair Gaming VOID PRO RGB USB
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers Logitech Z313
    OS Windows 10 Pro
    Cappycot's Avatar
    Join Date
    Feb 2019
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    Quote Originally Posted by Silent Scone@ASUS View Post
    1) Can you confirm which version of Aura?
    2)**Did the GPU sync when Aura Graphics was installed?
    3)Please back up and remove iCUE software and services and see if the issue persists.
    1. Version 1.07.35

    2. Aura for Graphics did work on the GPU and let me change the GPU colors, but Aura Sync was not detecting the GPU regardless of whether it was installed or not.

    3. Uninstalled iCUE and tried reinstalling Aura Sync while iCUE was uninstalled and refreshed the devices. GPU is still not detected by Aura.

    EDIT: I reinstalled Windows 10 when I was trying to fix unrelated problems. The GPU is now detected.
    Last edited by Cappycot; 04-06-2019 at 07:30 PM. Reason: Problem gone for now.

  2. #142
    ROG Guru: Yellow Belt Array SaLSouL PC Specs
    SaLSouL PC Specs
    MotherboardCrosshair VI Extreme
    ProcessorRyzen 7 2700x
    Memory (part number)trident RGB CL16 3200mhz 32GB
    Graphics Card #1MSI Gaming 6GB GTX 980Ti
    Graphics Card #2MSI Gaming 6GB GTX 980Ti
    Sound CardAstro A50 Wireless
    MonitorPhillips BDM4037U 40" 4k UHD Monitor
    Storage #1samsung 850 pro raid 0
    Storage #2WD Black 1tb Raid 0
    CPU CoolerCorsair H115i
    CaseCoolermaster Cosmos 2
    Power SupplyCorsair ax 1200i
    Keyboard Corsair K95 Platinum
    Mouse Corsair Scimitar RGB Pro
    Headset Astro A50 Gaming Wireless
    Mouse Pad corsair massive
    OS Win 10 x64 pro
    Network RouterAsus AC-3200
    SaLSouL's Avatar
    Join Date
    Mar 2012
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    13
    Posts
    224

    1. The BIOS/firmware version for your hardware.
    6401
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    corsair k95 rgb platinum keyboard,corsair m65 pro mouse , icue 3.13.94,
    GSKILL F4-3200-C16-GTZR-8GB x4
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    tried but no difference
    4. If you have tried reinstalling Aura or Windows already.
    tried but no difference
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    no aura graphics
    6. Windows Edition, Version, and OS build.
    windows 10 professional build 17763.379
    7. If the same issue was present in the previous version(s).
    only version that recognises I have AURA is 1.06.17
    8. State clearly the issue(s) you are experiencing.
    NO AURA DEVICES DETECTED on all version of AURA 1.06.34 onward
    Please Include a screenshot of the Aura UI, and any other pictures if applicable.
    NO AURA DETECTED
    Click image for larger version. 

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    Last edited by SaLSouL; 03-26-2019 at 09:43 AM.

  3. #143
    New ROGer Array
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    1. bios 1801 2018/12/21
    2. Ram HyperX® Predator 16GB DDR4
    3. tried but no difference
    4. tried but no difference
    5. no aura graphics
    6. Windows 10 pro 1803 compilation 17134.648
    7. ...
    8. foto (start stopped..)

    Aura wersja Aura 1.07.36 ...35
    Click image for larger version. 

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    Obudowa Thermaltake Core P5
    Płyta Asus Maximus X Formula
    Karta graf. Geforce GTX 970 Gaming 4G
    Pamięć Ram HyperX® Predator 16GB DDR4
    Procesor Intel® Core™ i9-9900k
    Dysk Systemowy Samsung 250GB SSD850
    PSU Corsair RM850i
    Chłodzenie wodne - Barrow/HEATKILLER® IV PRO/Aquacomputer airplex radical 2/480 /EK-XRES 140 Revo D5 PWM
    Windows 10 Pro x64

    Click image for larger version. 

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    Last edited by wuszt; 03-27-2019 at 12:03 PM.

  4. #144
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
    Mar 2016
    Reputation
    11
    Posts
    280

    Only issue that i am having is rog gladius II wirless is loosing sync when in wireless mode about 10 min or few minutes later

  5. #145
    New ROGer Array
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    Mar 2019
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    Motherboard not detected

    1. The BIOS/firmware version for your hardware.
    BIOS Version 6808
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    Crosshair VI Hero
    G.SKILL TridentZ RGB
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No difference
    4. If you have tried reinstalling Aura or Windows already.
    Reinstalled Aura, not windows
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    NO
    6. Windows Edition, Version, and OS build.
    Windows 10 Pro 64-bit
    7. If the same issue was present in the previous version(s).
    Started after installing 1.07.35, still happens in 1.07.36
    8. State clearly the issue(s) you are experiencing.
    motherboard does not show up in Aura. Ive switched BIOS settings for RGB to off and back on, reinstalled aura in numerous ways, cleaned registry, etc. Lights on the motherboard work.
    Miniatura de Adjuntos Miniatura de Adjuntos Aura.jpg  


  6. #146
    ROG Junior Member Array
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    Jul 2013
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    If its not broken....dont fix it...

    Hi folks, another excellent bios and chipset update.....that has managed to break Aura completely to the point where the onboard lighting is not even recognized by the Aura program...it lights up but i have no control over it at all. Just out of curiosity are these releases tested beforehand, it seems that they are just rushed out without testing...just a thought.
    Anyways i have completed the following....R&R Aura several times (ver. 1.07.35 and 1.07.36) with a combo of BIOS ver. 6401 and 6808 and Chipset 18.40.02 and 18.50.16.01, also reflashed the firmware thanks to Elmor, and again with the same results, which reminds that upon first install of the new Bios and chipset caused a nasty bios boot loop which is fixed now, but the only control i have over the AURA lighting is to turn it off within bios(F4)
    So if anybody has any ideas or even a fix please let me know...either that or this board is getting thrown out the window...PERMANENTLY!!!!!

    Thanks in advance

  7. #147
    ROG Junior Member Array rileystrehlow PC Specs
    rileystrehlow PC Specs
    MotherboardMaximus VII Hero
    Processori7-4790k
    Memory (part number)Corsair Vengeance Pro
    Storage #1Samsung EVO
    Storage #2WD Black
    CaseAntec p280
    Power SupplyCX750M
    Headset PH-BTH3
    OS Win 8.1 Pro x64
    Network RouterRT-AC68u

    Join Date
    Feb 2015
    Reputation
    10
    Posts
    3

    Unable to uninstall AURA or AURA(GRAPHICS CARD)

    1.System Spec

    ○ Motherboard: ASUS X399-E Gaming

    ○ Processor: AMD Ryzen ThreadRipper 1950X

    ○ BIOS version: 0808

    ○ OS: Windows 10

    ○ Memory kit: G.Skill TridentZ F4-3200C14Q-32GTZRX

    ○ Graphics card: ASUS ROG 1080Ti

    ○ Mouse:Razer DeathAdder Elite

    ○ Keyboard: Logitech Orion Spectrum G810

    ○ Cooling solution: ARCTIC Freezer 33 TR

    ○ Aura version:1.01.7

    ○ Other lighting software with version number :AURA(GRAPHICS CARD) 0.0.2.1

    2. Detailed description of your problems. Cannot uninstall AURA or AURA(GRAPHICS CARD) software. Receiving RunDLL Error "There was a problem starting C:\Program The specified module could not be found."

    3.Any screenshot / photo / video showing your problem.

  8. #148
    New ROGer Array
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    Mar 2019
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    Hello everyone,

    I have an issue with my HyperX Predator 8GB (x2) 3200 Mhz not syncing with AURA. Case fans and mbo are synced and recognized in the AURA while RAM is working but without the sync with other components.

    AURA Sync Aura_1.07.36 is the driver installed

    My spec is as follows:
    - CASE Cooler Master MB 500 (3 fans)
    - TUF B450-PLUS Gaming (BIOS 1002 version)
    - Ryzen 2600x
    - ASUS 1070ti A8G (Cerberus)
    - HyperX Predator 8gb 3200 MHZ x2 RGB
    - and other usual stuff with no additional RGB

    Kind regards

  9. #149
    New ROGer Array
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    Asus soft ---> Click image for larger version. 

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  10. #150
    ROG Member Array
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    Apr 2018
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    X399 Zenith Extreme - Aura 1.07.36

    1. The BIOS/firmware version for your hardware.
    BIOS Version 1701

    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    ROG Zenith Extreme x-399 motherboard
    G. Skill Trident Z RGB ram (4 Dimms – F4-3200C14D)
    Phanteks Halos 140mm Digital LED Fan Frame
    Phanteks Led RGB strips (2)

    No other 3rd-party lighting software installed. Only Aura.

    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No difference

    4. If you have tried reinstalling Aura or Windows already.
    Reinstalled Aura, not windows

    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    NO

    6. Windows Edition, Version, and OS build.
    Windows 10 Pro 64-bit – 10.0.17763 build 17763

    7. If the same issue was present in the previous version(s).
    Yes, I have experienced the same issue in all previous versions of Aura, and now with version 1.07.36

    8. State clearly the issue(s) you are experiencing.
    The Trident Z RGB ram doesn’t light up at all, and is not seen by Aura

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