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  1. #281
    New ROGer Array Amos0831 PC Specs
    Amos0831 PC Specs
    MotherboardAsus ROG STRIX X470-F Gaming
    ProcessorAMD 2700X
    Memory (part number)HyperX Predator DDR4 (32GB)
    Graphics Card #1Asus ROG STRIX RX580 T8G Gaming
    Sound CardSupremeFX 8-Channel High Definition Audio CODEC S1220A
    MonitorLG 27UK850-W
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    Storage #2Kingston HyperX SH103S3120G
    CPU CoolerAMD Wraith Prism (stock)
    CaseFractal Design Define R6 Black Tempered Glass
    Power SupplyCorsair HX850i
    Keyboard Razer DeathStalker Chroma
    Mouse Razer Naga Chroma
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    Aura Sync Version 1.07.71 issue - SOLVED

    Hi Guys,

    I posted my problems with the new version of Aura here a few days ago!

    My problems seems to be solved!

    I followed the instructions of the attached video (according to the video makers description it was advertised as a possible solution by Asus as well) and tadaaam my computer became healthy again. The lights are synchronized and all the Aura compatible parts of my computer showed and adjustable in Aura menu! I do not know if this could be the key for everybody, but I just turned ON the lights at both options (lights were setted ON even if I'm turning on my computer or even if its hibernated or the computer turned off) in my Bios and than I started windows normally. After I logged in into my Windows started Aura and turned off the motherboard light if the computer turned off (this set back my Bios settings as well). Restarted the computer and now everything is fine. I turned off and on the computer today and this solution seems to be reliable to me!

    The whole detailed process is in the video so here it is: https://www.youtube.com/watch?v=A75VEYtpilo

    I hope it can help many of You guys posted problems here as well!

    Fingers crossed!
    Last edited by Amos0831; 08-18-2019 at 09:36 AM.

  2. #282
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix B450-F Gaming
    ProcessorAMD Ryzen 2600
    Memory (part number)Corsair Vengeance RGB Pro 3200 Mhz 2X8 GB + Corsair Vengeance RGB PRO Light Enhancement Kit
    Graphics Card #1Asus ROG Strix GeForce GTX 1060 6 GB OC Editon
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1PCIe SSD 240 GB
    Storage #2SSD M.2 NVMe Samung 970 Evo 500 GB
    CPU CoolerAMD Wraith Prisma
    CaseCorsair Case SPEC-04
    Power SupplyThermaltake Toughpower 750W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
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    Quote Originally Posted by Amos0831 View Post
    Hi Guys,

    I do not know if this could be the key for everybody, but I just turned ON the lights at both options (lights were setted ON even if I'm turning on my computer or even if its hibernated or the computer turned off) in my Bios and than I started windows normally. After I logged in into my Windows started Aura and turned off the motherboard light if the computer turned off (this set back my Bios settings as well). Restarted the computer and now everything is fine. I turned off and on the computer today and this solution seems to be reliable to me!

    Ákos
    Hello, very hard to understand you, can you explain it in a better way?

    Anyway, I put both options in my bios on "ON" it doesn't change anything, but if you mean to do something else also, I don't understand you. Thank you.

  3. #283
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
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    Accessory #1 EKWB FANs all of them
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    Quote Originally Posted by DarthLoloX View Post
    Hello, very hard to understand you, can you explain it in a better way?

    Anyway, I put both options in my bios on "ON" it doesn't change anything, but if you mean to do something else also, I don't understand you. Thank you.

    Find me at ROG in discord let see if i can help
    Learn, Play Enjoy!

  4. #284
    ROG Guru: White Belt Array dfaovred PC Specs
    dfaovred PC Specs
    MotherboardASUS Rog Strix Z390-F Gaming
    ProcessorIntel i5 8600K
    Memory (part number)16GB HyperX Predator RGB DDR4 3200MHz
    Graphics Card #1ASUS Rog Strix 1070 OC
    Storage #1Samsung 970 EVO Plus 500GB M.2 NVMe
    Storage #2Samsung 860 EVO 1TB
    CPU CoolerNZXT Kraken X52
    CaseNZXT H440
    Power SupplyCorsair HX850
    Keyboard HyperX Alloy Elite RGB
    Mouse HyperX Pulsefire Core RGB
    Headset HyperX Cloud II
    Mouse Pad HyperX
    Headset/Speakers Corsair SP2500
    OS Windows 10 (1903)
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    Quote Originally Posted by DarthLoloX View Post
    Hello, very hard to understand you, can you explain it in a better way?

    Anyway, I put both options in my bios on "ON" it doesn't change anything, but if you mean to do something else also, I don't understand you. Thank you.
    The whole detailed process is in the video so here it is: https://www.youtube.com/watch?v=A75VEYtpilo

  5. #285
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
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    until now i stand for my findings and some as use a other work around. most take care aura as app. is not. as soon i got another machine with these issue I will record it.
    Learn, Play Enjoy!

  6. #286
    New ROGer Array Amos0831 PC Specs
    Amos0831 PC Specs
    MotherboardAsus ROG STRIX X470-F Gaming
    ProcessorAMD 2700X
    Memory (part number)HyperX Predator DDR4 (32GB)
    Graphics Card #1Asus ROG STRIX RX580 T8G Gaming
    Sound CardSupremeFX 8-Channel High Definition Audio CODEC S1220A
    MonitorLG 27UK850-W
    Storage #1Crucial CT500MX500SSD1
    Storage #2Kingston HyperX SH103S3120G
    CPU CoolerAMD Wraith Prism (stock)
    CaseFractal Design Define R6 Black Tempered Glass
    Power SupplyCorsair HX850i
    Keyboard Razer DeathStalker Chroma
    Mouse Razer Naga Chroma
    Mouse Pad Razer Goliathus Control
    Headset/Speakers Microlab Solo 9C
    OS Windows 10 Pro (64-bit)
    Network RouterAsus RT-AC52U
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    Quote Originally Posted by DarthLoloX View Post
    Hello, very hard to understand you, can you explain it in a better way?

    Anyway, I put both options in my bios on "ON" it doesn't change anything, but if you mean to do something else also, I don't understand you. Thank you.
    Hi DarthLoloX,

    Sorry for my bad english and if I was too short, I just wanted to introduce the working solution in few words. Now I'll try to explain it in more detailed way.

    According to the process steps introduced in the video I figured out that the key solution may be found in the BIOS menu. I do not understand why and I do not understand how is it working behind but it worked for me! Let's see it:

    Description in the Manual:

    RGB LED lighting

    1. When system is in working state
    This item allows you to turn the RGB LED lighting on or off when the system is in the working state. Configuration options: ON/OFF

    2. When the system is in sleep, hibernate or soft off states
    This item allows you to turn the RGB LED lighting on or off when the system is in the sleep, hibernate or soft off states. Configuration options: ON/OFF


    My basic settings in my BIOS (under Advanced/Onboard devices configuration) is the following:


    1. Aura lighting turned on when computer starts.
    2. Aura lighting turned off when computer hibernated, turned off etc.



    These are my adjustments for lighting control in my BIOS as well and I guess every Aura compatible MB BIOS should have something similar as well!



    Now in this video the narrator says that you should turn ON both lighting options (Aura lights shall be turned ON in option 1. and in 2. either) in order to make lightning control operating correctly. (I assumed that something is happening during BOOT!)

    I had a little time and I looked around in this topic over the internet and read an article about the UEFI BIOS. This type of BIOS is able to manage fast BOOT (this usually turned ON by default in every system) and this means it turns on only the necessary parts of the system during BOOT in order to save booting time and start Windows faster!

    So this was the point when I connected the video suggested solution to the referenced article because this could be the way to force these parts being turned ON during fastBOOT and help Aura program to recognize them without any problem.

    After I turned ON both settings and set Aura correctly (connected my GPU which was not highlighted in Aura menu before) under Windows I turned OFF option 2. (Aura lighting turned off when computer hibernated, turned off etc.) since I do not want operating MB lights if I turned OFF my computer.

    Yes I know you're asking me why did I do that turning ON/OFF thing since it has no sense (at first glance) and believe me I do not understand either but it works! I just followed the instructions of the video and the magic happened...

    I hope this helps but I'm at your disposal if you have any further questions!

  7. #287
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix B450-F Gaming
    ProcessorAMD Ryzen 2600
    Memory (part number)Corsair Vengeance RGB Pro 3200 Mhz 2X8 GB + Corsair Vengeance RGB PRO Light Enhancement Kit
    Graphics Card #1Asus ROG Strix GeForce GTX 1060 6 GB OC Editon
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1PCIe SSD 240 GB
    Storage #2SSD M.2 NVMe Samung 970 Evo 500 GB
    CPU CoolerAMD Wraith Prisma
    CaseCorsair Case SPEC-04
    Power SupplyThermaltake Toughpower 750W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
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    Quote Originally Posted by Amos0831 View Post
    Hi DarthLoloX,

    Sorry for my bad english and if I was too short, I just wanted to introduce the working solution in few words. Now I'll try to explain it in more detailed way.

    According to the process steps introduced in the video I figured out that the key solution may be found in the BIOS menu. I do not understand why and I do not understand how is it working behind but it worked for me! Let's see it:

    Description in the Manual:

    RGB LED lighting

    1. When system is in working state
    This item allows you to turn the RGB LED lighting on or off when the system is in the working state. Configuration options: ON/OFF

    2. When the system is in sleep, hibernate or soft off states
    This item allows you to turn the RGB LED lighting on or off when the system is in the sleep, hibernate or soft off states. Configuration options: ON/OFF


    My basic settings in my BIOS (under Advanced/Onboard devices configuration) is the following:


    1. Aura lighting turned on when computer starts.
    2. Aura lighting turned off when computer hibernated, turned off etc.



    These are my adjustments for lighting control in my BIOS as well and I guess every Aura compatible MB BIOS should have something similar as well!



    Now in this video the narrator says that you should turn ON both lighting options (Aura lights shall be turned ON in option 1. and in 2. either) in order to make lightning control operating correctly. (I assumed that something is happening during BOOT!)

    I had a little time and I looked around in this topic over the internet and read an article about the UEFI BIOS. This type of BIOS is able to manage fast BOOT (this usually turned ON by default in every system) and this means it turns on only the necessary parts of the system during BOOT in order to save booting time and start Windows faster!

    So this was the point when I connected the video suggested solution to the referenced article because this could be the way to force these parts being turned ON during fastBOOT and help Aura program to recognize them without any problem.

    After I turned ON both settings and set Aura correctly (connected my GPU which was not highlighted in Aura menu before) under Windows I turned OFF option 2. (Aura lighting turned off when computer hibernated, turned off etc.) since I do not want operating MB lights if I turned OFF my computer.

    Yes I know you're asking me why did I do that turning ON/OFF thing since it has no sense (at first glance) and believe me I do not understand either but it works! I just followed the instructions of the video and the magic happened...

    I hope this helps but I'm at your disposal if you have any further questions!
    OK I understand, I will try to turn OFF in the bios the option 2. Thank you.

    Update: it doesn't work for me
    Last edited by DarthLoloX; 08-19-2019 at 01:22 AM.

  8. #288
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix B450-F Gaming
    ProcessorAMD Ryzen 2600
    Memory (part number)Corsair Vengeance RGB Pro 3200 Mhz 2X8 GB + Corsair Vengeance RGB PRO Light Enhancement Kit
    Graphics Card #1Asus ROG Strix GeForce GTX 1060 6 GB OC Editon
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1PCIe SSD 240 GB
    Storage #2SSD M.2 NVMe Samung 970 Evo 500 GB
    CPU CoolerAMD Wraith Prisma
    CaseCorsair Case SPEC-04
    Power SupplyThermaltake Toughpower 750W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
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    Quote Originally Posted by MrAgapiGC View Post
    Find me at ROG in discord let see if i can help
    Thank you I will!

  9. #289
    New ROGer Array salty100 PC Specs
    salty100 PC Specs
    MotherboardASUS ROG Rampage VI Extreme
    Processori7 7820X @ 4.8 GHz
    Memory (part number)Corsair Vengeance PRO RGB 32 GB @ 3200 MHz
    Graphics Card #1EVGA RTX 2080 Ti FTW3 Ultra
    MonitorAlienware AW3418DW Ultrawide
    Storage #1Samsung 950 PRO 256 GB M.2 NVMe
    Storage #2Samsung 850 EVO 1 TB SSD
    CPU CoolerNZXT Kraken X72
    CaseLian-Li Dynamic PC-O11
    Power SupplyASUS ROG Thor 850 W Platinum
    Keyboard Corsair K70 RGB MK.2 Special Edition White
    Mouse Logitech G900 Chaos Spectrum
    Headset V-Moda Crossfade
    OS Windows 10 Home
    Network RouterASUS ROG Rapture GT-AC2900
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    Accessory #3 Design Lab Xbox One Controller
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    Unhappy It's only gone and messed on the desk again!

    Quote Originally Posted by wuszt View Post
    Asus soft ---> Attachment 79758
    My R6E has been leaving meaty whips of ordure around my office for over a year now. Asus has the most overpriced components on the market, and I've had my motherboard since early 2018, and yet they still haven't managed to get some of the major features working on it predictably and reliably despite these being a staple of all of their current, and presumably future products. I may be contacting them for a partial refund because it's laughably bad that they advertise some of these features so heavily, only to have them work so infrequently and sporadically, it's as if my board has a degenerative coding disorder . . . Oh, and the OLED panel is so flakey they should've called the software ASUS 'DeadDash'.

  10. #290
    ROG Enthusiast Array Rufinoman PC Specs
    Rufinoman PC Specs
    Laptop (Model)Lenovo
    MotherboardAsus ROG Crosshair Hero VII WiFi
    ProcessorAMD Ryzen 2600X
    Memory (part number)32Gb CMK16GX4M2A2400C16
    Graphics Card #1Asus ROG Strix RX580 OC 8Gb
    MonitorSamsung C27F591
    Storage #1WDS500G2B0B
    Storage #2Samsung SSD 850 Evo 250Gb
    CPU CoolerCorsair H100i RGB Platinum
    CaseCoolermaster Storm Trooper
    Power SupplyCorsair RM850x, Full Modular
    Keyboard Corsair Strafe RGB Silent
    Mouse AFX LM0218
    Headset Corsair HS40
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    Ver 1.06.17 worked for me following the usual Revo uninstall and by running the two apps within the AXSP folder.
    And when I say it worked, I mean the program opens and finds my motherboard, but not my Asus Strix RX580, so I'll do the usual and leave it for a few weeks, then come back for some more Asus torture.

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