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  1. #411
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    Hello!

    I have been investigating the problem on the Google, and I have come to the next post that explains what is happening.

    https://community.thermaltake.com/in...roblem/page/4/

    For some unknown reason the AURA SYNC software is not allowing to change the number of LEDs during execution and this causes the TT driver to not work.

  2. #412
    New ROGer Array Skylab PC Specs
    Skylab PC Specs
    MotherboardCrosshair 7 x470 Wifi
    ProcessorAMD 2700x
    Memory (part number)Gskill RGB Model F4-3200C16D-16GTZRX
    Graphics Card #1Asus 2080 Super
    MonitorLG 144 Hz
    Storage #1Samsung M.2 970 evo plus
    Storage #2Samsung Evo 850
    CPU CoolerWraith Spire(Stock)
    CaseNZXT H700
    Power SupplyRosewill Gold Capstone 750 watt
    Keyboard AnnePro 2
    Mouse Logitech Gpro G305
    Headset SteelSeries wireless
    Mouse Pad SteelSeries
    Headset/Speakers Corsair 240 watt gaming speaker system
    OS Windows 10 Professional v. 1909
    Network RouterAsus RT-AC68W
    Accessory #1 Huion drawing tablet
    Skylab's Avatar
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    What is the fix, please

    My Aura ran well for a while and now it wont start and my RAM and M/B is stuck at rainbow. I went through many pages of this forum but I didnt see an official published fix from Asus. So is there a solution?

  3. #413
    New ROGer Array FateChanger PC Specs
    FateChanger PC Specs
    MotherboardAsus ROG Strix x370-f Gaming
    ProcessorAMD Ryzen 2700x
    Memory (part number)GSkill Trident Z RGB DDR4 3000mhz 2x8GB
    Graphics Card #1Asus ROG Strix Nvidia GTX1080 Advanced Edition 8GB
    MonitorDell S2417DG 24inch 144hz Gsync
    Storage #1ADATA XPG SPECTRIX S40G RGB
    Storage #2Samsung 850 EVO 500GB
    CPU CoolerAMD Wraith Prism
    CaseCougar Panzer
    Power SupplyCorsair RM850x 850W 80 Plus Gold
    Keyboard Razer Blackwidow Chroma
    Mouse Razer Trinity
    Headset Razer Kraken Ultimate
    Mouse Pad Genesis NPG-0660
    OS Windows 10
    Accessory #1 Deepcool RGB 350 Led Kit Asus Aura Compatible
    FateChanger's Avatar
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    Exclamation We really need an update on the program or Total Rework

    1. The BIOS/firmware version for your hardware.
    Latest Asus Aura And Bios At 5220 On Rog x370-f
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    Gtx1080 Rog Advanced edition, G skill Trident z, ROG x370-f Gaming, Adata Xpg NVME,AMD Wraith Prism Cooler(the square one), DeepCool Rgb strips Asus Aura Compatible (Razer Synapse 3 but it made not difference without it)
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No.
    4. If you have tried reinstalling Aura or Windows already.
    Both Million Times.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    No.
    6. Windows Edition, Version, and OS build.
    Windows 10 Pro x64 1909
    7. If the same issue was present in the previous version(s).
    Nope
    8. State clearly the issue(s) you are experiencing.
    So the main issue with the aura and lighting is that every Effect is stuttering the only one that works is color cycle(which sucks cause you cant edit speed colors etc)
    Second issue Wraith Prism Cooler Ring Not working sometimes it randomly starts and color cycles randomly or it doesnt open at all(i want to mention that its not on the devices on aura list so maybe its not implented on the build?)
    And the third issue is that Battleeye closes the aura instantly when opening a game with it Rainbow Six etc (so maybe contact battleeye and tell them to add it on whitelist?)
    thats it simple issues that many have on the forum and still there is no fix or new update on the program!
    Please Include a screenshot of the Aura UI, and any other pictures if applicable.
    For some reason i cant upload videos or photos on the thread so for more info contact me to provide you with a video of the issue
    Last edited by FateChanger; 06-27-2020 at 04:19 PM.

  4. #414
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    I just updated my Strix B450-F with bios 3103 and aura does not see my motherboard?

  5. #415
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    1. The BIOS/firmware version for your hardware.
    ASUS B550-F gaming, bios 0603
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    ASUS B550-F gaming motherboard - Asus ROG Strix RTX 2060 - G.Skill Trident Z 3600MHz
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No
    4. If you have tried reinstalling Aura or Windows already.
    Yes on Aura, No on windows. It's a new computer.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    No
    6. Windows Edition, Version, and OS build.
    Windows 10 Version 2004 (19041.329)
    7. If the same issue was present in the previous version(s).
    Don't know, new computer.
    8. State clearly the issue(s) you are experiencing.

    My new computer:
    AMD Ryzen 5 3600
    G.skill trident z 3600
    Asus B550-f Gaming
    Asus rog strix RTX 2060
    Corsair 750x PSU
    Kingston 1TB A2000 m.2

    I started getting BSOD's with the text "unexpected_store_exception" and in windows 10 system log i had the entries:

    1. An error was detected on device \Device\Harddisk6\DR6 during a paging operation. - Source: disk
    2. Reset to device, \Device\RaidPort0, was issued. - Source: stornvme

    I looked all over the internet and then found that this could be caused by Gigabyte RGB Fusion (which I don't have of course) , I also found someone solve this on reddit by removing the Aura Service. So I uninstalled the Asus AURA Service and havn't had the problem for 48 hours now.

    Is there a fix for this?
    I would love to use the RGB on my Asus stuff.
    Last edited by CusmaR; 07-11-2020 at 10:22 PM.

  6. #416
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    Quote Originally Posted by CusmaR View Post
    1. The BIOS/firmware version for your hardware.
    ASUS B550-F gaming, bios 0603
    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    ASUS B550-F gaming motherboard - Asus ROG Strix RTX 2060 - G.Skill Trident Z 3600MHz
    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No
    4. If you have tried reinstalling Aura or Windows already.
    Yes on Aura, No on windows. It's a new computer.
    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    No
    6. Windows Edition, Version, and OS build.
    Windows 10 Version 2004 (19041.329)
    7. If the same issue was present in the previous version(s).
    Don't know, new computer.
    8. State clearly the issue(s) you are experiencing.

    My new computer:
    AMD Ryzen 5 3600
    G.skill trident z 3600
    Asus B550-f Gaming
    Asus rog strix RTX 2060
    Corsair 750x PSU
    Kingston 1TB A2000 m.2

    I started getting BSOD's with the text "unexpected_store_exception" and in windows 10 system log i had the entries:

    1. An error was detected on device \Device\Harddisk6\DR6 during a paging operation. - Source: disk
    2. Reset to device, \Device\RaidPort0, was issued. - Source: stornvme

    I looked all over the internet and then found that this could be caused by Gigabyte RGB Fusion (which I don't have of course) , I also found someone solve this on reddit by removing the Aura Service. So I uninstalled the Asus AURA Service and havn't had the problem for 48 hours now.

    Is there a fix for this?
    I would love to use the RGB on my Asus stuff.
    So I thought I had the latest drivers since armoury crate told me so.

    But updated bios to 0805 and chipset drivers to 2.04.28.626, my nvidia is already on latest 451.67.

    But when I installed Aura service again the problems immediately came back.

  7. #417
    ROG Guru: White Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 1302
    ProcessorAMD Ryzen 3700x
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorDell U2515H
    Storage #1Samsung 970PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
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    LIGHTINGSERICE

    This is a service installed by ASUS AURA (v1.07.79), I've discovered it handles USB drivers.
    I can't disconnect my USB flashdrive, Windows keeps telling me the device is still in use, but as I kill LightingService, I can disconnect it.
    Why should AURA control USB sticks??
    Can I set this service as manual start?

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3700X COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY Dell U2515H AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb INPUT Logitech G903 + Powerplay - G513

  8. #418
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    AURA Stopped Function after Latest Windows Update.

    1. The BIOS/firmware version for your hardware.
    ROG Zenith Extreme Alpha Bios 2001

    2. The AURA SYNC products you own and any other 3rd-party lighting software.
    ROG Zenith Extreme Alpha Motherboard - GSKIll F4-3200C16-16GTZRX

    3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
    No

    4. If you have tried reinstalling Aura or Windows already.
    After the update Armory Crate installed. I rebooted. Uninstalled AURA. Rebooted. REinstalled AURA 1.07.79. Rebooted. Aura works but only for 3 out of my 4 Memory DIMMS.


    5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
    No

    6. Windows Edition, Version, and OS build.
    Windows 10 Version 2004 BUild 19041.388

    7. If the same issue was present in the previous version(s).
    No. It was working fine.

    8. State clearly the issue(s) you are experiencing.

    After upgrading to Windows 10 VErsion 2004 BUild 19041.388 Aura has stopped functioning. After a reinstall only 3 out of my 4 DIMM slots AURA is working on.

  9. #419
    New ROGer Array
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    Aura sync rainbow gradient feature stops randomly

    Ok so I built a new PC:
    - Intel i9-10900K
    - Asus Maximus XII Extreme Z490
    - Asus RTX 2080 Super
    - ASUS Thor 850w
    - G Skill Trident Z 3200 128gb

    Everything is working fine. I download Aura Sync and to begin with it works fine. I turn on the Rainbow option and set it to gradient (blue to green). I check the box to reverse to keep it between blue and green only. Works great and gives that Aurora Borealis effect. Then after a day or sometimes just overnight it switches to all colors and no matter how many times I refresh the colors/settings the gradient will not function anymore. I have reinstalled the Aura Sync 4 times now and it will work for at most a day then stop. Note: all other settings seem to function fine as far as I can tell.

    Anyone else experiencing this?

  10. #420
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    worked fine until recently

    So with me,
    all software is up to date as far as i am aware
    certain effects like flash and dash don't work at all,
    others work for a few minutes until it defaults back to rainbow

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