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[Z390 Hero XI]Sound crackles and pop when booting and opening and closing programs

Raigoz
Level 7

‎01-29-2019 10:40 AM - last edited on ‎03-06-2024 08:52 PM by Community Admin

Hello

I seem to be having a issue when ever I press push to talk on teamspeak or discord I hear a pop with the beep. When people talk sometimes they start to crackle (not loud) and when I restart or boot computer I can hear pops and crackle through headphones. this is a new build just two days old specs are

i7 9700k (stock)
Asus Hero XI Z390 (Bios 0702) (Stock Setting)
32GB DDR4 RGB Pro 3200MHZ Dual Kit CMW32GX4M2C3200C16
Windows 10 64bit Home
970 1TB EVO M.2
2X 1TB 860 EVO SSD

I am using the Realtek_Audio_Driver_With_NAHIMIC_WIN10-64_V6.0.1.8507_0925 I also have HyperX Audio Driver plus Nvidia HD Audio Driver.

Anyone able to assist? be much appreciated
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TheTiesThatBind
Level 7

‎01-29-2019 11:29 AM

Would you mind trying with the XMP OFF? I read somewhere that this could be caused by memory, recently, but I might be completely off on this one. Also, try to check it with the realtek driver only as the HyperX vs the Nahimic one might interfere one on another.
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Raigoz
Level 7

‎01-29-2019 01:43 PM

Hello, I could not turn XMP off it sets to auto and would not go into windows.

As for Realtek I could not disable HyperX as it would make my headhead defunct and not usable should I try https://rog.asus.com/forum/showthread.php?105878-DRIVERS-Realtek-HD-Audio-(HDA) ?
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