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  1. #1
    ROG Enthusiast Array
    Join Date
    Sep 2012

    Unhappy Rampage IV extreme - freezing issue

    Out of the blue my system started freezing only when playing video games, in this case overwatch.

    *I changed my video card out to a 2080ti at Christmas and have had no problems. *I was using a 1080ti prior. *PSU is a 1200w cooler master.

    After no update or anything (possibly a video card driver update?). My system locks up about a minute into gameplay.

    I have t tried a rolled back driver but have tried reformatting my hard drive. *I did notice that when I reformatted that when I installed GeForce experience my video card driver was already instaed... was this because of a windows update while reformatting? (Windows 10 64bit).

    The only error code my motherboard gave me during one freeze was error code 40. *Every other time the motherboard just shows AA.

    Should I roll back older video card driver?

    Does it sound like a faulty video card? (I don’t have an older card to test)

    Thanks for the help in advance.*

  2. #2
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

    Join Date
    Nov 2013

    If the machine was running fine with a 1080ti Its not the MOBO. Yes windows installs drivers whether you like it or not and even DDU ant stop it now.
    Best bet for drivers is dont install the geforcce experience and during set up choose advaned then at the bottom there is a check box for clean install the removes the old drivers. Dont freak out when your display goes black, give it a few minutes.

    What card are you running? if ASUS use GPU tweak or afterburner to run the fans up to 100% and see what you get.

    To be honest I almost guarantee this is a heat issue. Anything else would crash it sooner. These cards crank out some serious heat! Try removing a side panel on your machine and see if it makes a difference. Even if the GPU can take it if you are all air cooled thats some serious heat going to your CPU and RAM.

    If removing the side helps then case choice or better ventilation will need to be considered or going liquid cooled.

  3. #3
    Administrator Array Silent Scone@ROG's Avatar
    Join Date
    Mar 2016

    1. Is the system overclocked? If so revert to Optimized Defaults (including no XMP or memory overclocking)

    2. Reseat the GPU and check modular power cables are connected correctly

    3. Run DDU (as suggested by Justin) and reinstall the latest WHQL driver from NVIDIA.

  4. #4
    ROG Enthusiast Array
    Join Date
    Sep 2012

    Thanks for the suggestions! *So I download afterburner and cranked the fans up to 100% and didn’t have anymore issues! *I’ll test using the auto fan setting from afterburner and see if it regulates the fan properly. *St 100% the fan didn’t get over 40c

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