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01-31-2019 12:45 AM #1
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Rampage IV extreme - freezing issue
Out of the blue my system started freezing only when playing video games, in this case overwatch.
*I changed my video card out to a 2080ti at Christmas and have had no problems. *I was using a 1080ti prior. *PSU is a 1200w cooler master.
After no update or anything (possibly a video card driver update?). My system locks up about a minute into gameplay.
I have t tried a rolled back driver but have tried reformatting my hard drive. *I did notice that when I reformatted that when I installed GeForce experience my video card driver was already instaed... was this because of a windows update while reformatting? (Windows 10 64bit).
The only error code my motherboard gave me during one freeze was error code 40. *Every other time the motherboard just shows AA.
Should I roll back older video card driver?
Does it sound like a faulty video card? (I don’t have an older card to test)
Thanks for the help in advance.*
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01-31-2019 05:09 AM #2
JustinThyme PC Specs Laptop (Model) G752VY-DH72 Motherboard Rampage VI Extreme Processor I9 9940X Memory (part number) 64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17 Graphics Card #1 ASUS Strix 2080Ti O11G @ 2.1GHz Graphics Card #2 ASUS Strix 2080Ti O11G @ 2.1Ghz Graphics Card #3 ROG Nvlink Graphics Card #4 Have to feed animals Sound Card External Audioengine D1 24 bit 192kbps DAC Monitor ASUS PG348Q @ 100Hz Storage #1 Intel 905P 480GB U2 flavor Storage #2 Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1 CPU Cooler HeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS Case Phanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM Power Supply Corsair AX 1500i Keyboard ASUS Claymore Mouse ASUS Spatha, Logitech MX Master Headset Sennheiser HD 700 Mouse Pad ASUS ROG Sheath Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub OS Win10 Pro 1809 Network Router NetGear NightHawk X10 Accessory #1 NetGear Prosafe 10GBe Switch Accessory #2 Qnap TVS-682 NAS modded with I7 CPU
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If the machine was running fine with a 1080ti Its not the MOBO. Yes windows installs drivers whether you like it or not and even DDU ant stop it now.
Best bet for drivers is dont install the geforcce experience and during set up choose advaned then at the bottom there is a check box for clean install the removes the old drivers. Dont freak out when your display goes black, give it a few minutes.
What card are you running? if ASUS use GPU tweak or afterburner to run the fans up to 100% and see what you get.
To be honest I almost guarantee this is a heat issue. Anything else would crash it sooner. These cards crank out some serious heat! Try removing a side panel on your machine and see if it makes a difference. Even if the GPU can take it if you are all air cooled thats some serious heat going to your CPU and RAM.
If removing the side helps then case choice or better ventilation will need to be considered or going liquid cooled.
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01-31-2019 10:46 AM #3
1. Is the system overclocked? If so revert to Optimized Defaults (including no XMP or memory overclocking)
2. Reseat the GPU and check modular power cables are connected correctly
3. Run DDU (as suggested by Justin) and reinstall the latest WHQL driver from NVIDIA.
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01-31-2019 11:04 AM #4
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Thanks for the suggestions! *So I download afterburner and cranked the fans up to 100% and didn’t have anymore issues! *I’ll test using the auto fan setting from afterburner and see if it regulates the fan properly. *St 100% the fan didn’t get over 40c