Results 1 to 4 of 4
  1. #1
    ROG Member Array
    Join Date
    Jan 2018
    Reputation
    10
    Posts
    5

    Rear USB 3.1 ports not working

    Help please!

    I can't seem to get my usb 3.1 gen 2 A (red one) and Type C to work. Power is coming out of them (I plug in a device and lights come on) .

    Latest Bios and chip set are installed.

    XHCI hand-off is disabled ( I also tried enabled but didn't work)

    When I tried to update to the latest USB driver from Asus I got an error.
    Miniatura de Adjuntos Miniatura de Adjuntos Capture3.jpg  

    Capture2.PNG  

    capture1.PNG  

    Last edited by beefcake666; 02-01-2019 at 09:59 PM.

  2. #2
    ROG Member Array
    Join Date
    Jan 2018
    Reputation
    10
    Posts
    5

    Is there no one who can help?

    No reply's? Are my usb ports doomed?

    Or am I just an idiot and it's a simple fix that should be obvious?

    Any one?

  3. #3
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    13
    Posts
    1,503

    Quote Originally Posted by beefcake666 View Post
    No reply's? Are my usb ports doomed?

    Or am I just an idiot and it's a simple fix that should be obvious?

    Any one?
    I detect these on my CodeXI when i connect my BRIO WEB CAM..ODD The webcam driver install a ASMEDIA USB 3.0/3.1 eXtensible Host Controler. That disable 3 usb3.0 back usb2.0 Please Check BIOS and Chipset if that make a change.

    I will work on a X399 today. I can check these also. But I will make a clean install in order to check if these is a issue or not. Be noted that I make a udate on theose Asmedia drivers direct on Device manager and deactivate those port complete.

    THere is a app. called USB Device Tree Viewer https://www.uwe-sieber.de/usbtreeview_e.html#download

    These will check what and is working or not. I find these myself 2 days ago.
    Learn, Play Enjoy!

  4. #4
    ROG Member Array
    Join Date
    Dec 2017
    Reputation
    10
    Posts
    14

    I recently got this problem, I returned to 1601 bios in hope it would resolve the problem but no luck.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •