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02-02-2019 05:42 AM #1New ROGer Array
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Something Wrong with Cerberus Sofftware
So about an year ago I bought a Cerberus RGB Mechanical keyboard. This had some issues but by far the worst aspect of it was the Software for the RGB controls, but learned the stupid logic and got used to using that stupid excuse for a software but now it's being a special pain as it has decided it don't want to work anymore.
When I select RED as the overall colour of the keyboard some keys light up orange, and I'm fairly certain it's a software issue because when I select all lights to be off (custom->delete all assigned colours) those same keys that went orange light up green all the while the software is showing them as off, If I want Red I have to set the colour to yellow and all the troublesome keys light up red.
This is really confusing and ugly.
Only got a 6 month warranty too.
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02-02-2019 05:45 AM #2ROG Enthusiast Array
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you mix up 2 rgb app's and wonder why something goes wrong, rly?
no offence - but mixing 2 apps and posting here - just wastes developers time (THEY HAVE THINGS TO FIX)....
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02-02-2019 02:35 PM #3New ROGer Array
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Unfortunately thats not the case I have 2 apps for RGB and the aura sync has been reinstallled to no avail. My other gear is not RGB and they do not have seperate software to control colours. I've also tried uninstalling the drivers again NO USE.
Originally Posted by cah4e3
Thanks for the condescending reply tho
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02-02-2019 03:34 PM #4ROG Guru: Brown Belt Array davemon50 PC Specs
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit 
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According to a PREVIOUS POST here Aura Sync does not work with that KB. However, have you tried opening the sync software to see if you can UN-link the KB? I don't use sync or that KB so cannot try it myself. In that post Asus is telling you to use the software, in spite of the rude remark above.
Last edited by davemon50; 02-02-2019 at 03:37 PM.
Davemon50
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02-03-2019 04:25 AM #5New ROGer Array
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Thanks for the reply. Originally Posted by davemon50
Currently Aura is fully uninstalled and only the Cerberus software is installed, in any case in Aura only my MB and VGA (The only 2 Aura sync compatible devices I got) show up anyways. It has been that way since I built my PC in 2017.
FYI there is no other RGB controlling software installed either. This is just crap software mixing something up, is there anyway to fully reset my KB? because even after I uninstall cerberus it remembers my presets and stores the profiles on the keyboard itself. Maybe 2 of those profiles are stacked on top of each other and that is what is causing the issue.
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02-03-2019 11:38 PM #6ROG Guru: Brown Belt Array davemon50 PC Specs
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit
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According to page 3 of the manual you hold down the FN+ESC keys for 3 seconds, until you see the KB flash, and then all profiles will be reset. It looks to me like the Cerberus software also allows you to reset the profiles.
You might also check the drivers in Device Manager if that doesn't work. You could uninstall it and then reinstall it from the disk.Davemon50
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