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  1. #1
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    Problem crash memory 3200 can not find XMP

    Hi, we have a problem with an ASUS ROG STRIX X399-E GAMING MB
    By installing one or two banks of GSKILL F4-3200C16D-16GTZR memories by setting their frequency from bios to 3200, the system crashes continuously.
    There is no OC active, we can not find in the bios but XMP function as suggested by the technical support G-SKILL.

    Thank you

  2. #2
    ROG Guru: Green Belt Array panzlock PC Specs
    panzlock PC Specs
    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
    MotherboardASUS P8Z68-V LX, ASUS Z170-A, ASUS ROG Strix B350-F Gaming
    ProcessorIntel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700
    Memory (part number)8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16
    Graphics Card #1EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56
    Monitor32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ
    Storage #1Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2)
    Storage #2Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch
    CPU CoolerDeepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire
    CaseAntec Sonata, Deepcool Dukase V1, Deepcool Dukase V3
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    It's an AMD platform so you're not looking for XMP but D.O.C.P.
    I'd like to deploy my troops in her country.

  3. #3
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    Thank you
    I update you...

  4. #4
    ROG Guru: Grand Master Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH II EXTREME
    ProcessorTHREADRIPPER 3960X
    Memory (part number)TXBD48G4000HC18FBK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 970/960/950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Dimastech Easy XL...let it all hang out man!
    Power SupplySeasonic 1000 Platinum
    Keyboard Corsair Strafe MK2 ROG Claymore... or Fender Rhodes Electric Piano (MKI 73)
    Mouse Corsair M65Pro or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
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    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
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    At the top of the Extreme Tweaker tab you wil find AI Overclock Tuner...select DOCP profile there

    But if you are using two kits of RAM you may run into problems
    https://rog.asus.com/forum/showthrea...atoes-overview

  5. #5
    ROG Member Array Richd1963 PC Specs
    Richd1963 PC Specs
    Laptop (Model)Home build.
    MotherboardASUS ROG CROSSHAIR VII HERO WiFi
    ProcessorAMD Ryzen 7. 2700X
    Memory (part number)G.Skill, F4-3200C16Q-32GTZR
    Graphics Card #1Strix Asus ROG GeForce 1060-O6G Gaming
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
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    In the same boat

    Quote Originally Posted by panzlock View Post
    It's an AMD platform so you're not looking for XMP but D.O.C.P.
    Gosh, thanks for that. I have been looking for too many hours for XMP. I have the same F4-3200C16D-GTZR in my ROG Crosshair Hero WiFi with a Ryzen 7-2700X and cannot get it to read correctly. I have only got about a dozen builds under my belt over a 25 year period, so I am still very new at this. Hoping to have a positive experience with this new build and getting back into it after about 10 years. Funny thing, I just biought Wolfenstein II yesterday. LMAO

  6. #6
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    Quote Originally Posted by Arne Saknussemm View Post
    At the top of the Extreme Tweaker tab you wil find AI Overclock Tuner...select DOCP profile there

    But if you are using two kits of RAM you may run into problems
    https://rog.asus.com/forum/showthrea...atoes-overview
    Can't post in that thread by that's some sweet cop-out by ASUS as the end of that thread. I agree with some of the stated things, but also my own experience does not speak to the kind of problems that Raja is listing in that thread. Counting all of the different combinations and permutations I have probably done >20 system builds with high-end components over the years and never once had an issue combining memory modules and getting them to work at the rated speeds. I do look for memory modules in batches that were close in production as the only technically "limiting" factor, but even that is hit and miss. To each their own I suppose. I don't fret on combining kits that use the same ICs, are the same part number, rater for the same performance and nothing so far indicates I should.

    I will say this though - the only times that I had issues with what-appeard-to-be memory one of two things was the root cause. First was a faulty single memory stick, or second, faulty motherboard BIOS/UEFI. Latter is becoming more common in my experience.

  7. #7
    ROG Guru: Grand Master Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH II EXTREME
    ProcessorTHREADRIPPER 3960X
    Memory (part number)TXBD48G4000HC18FBK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 970/960/950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Dimastech Easy XL...let it all hang out man!
    Power SupplySeasonic 1000 Platinum
    Keyboard Corsair Strafe MK2 ROG Claymore... or Fender Rhodes Electric Piano (MKI 73)
    Mouse Corsair M65Pro or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    There is no cop out. All memory vendors say the same thing and the thousands of threads on this one forum alone are testament to the accuracy of the statements made in that thread.

    We all know of cases where combined kits work...

    Someone walked up to Eva Mendes and asked her out on a date...she said yes...doesn't mean it's going to work for everyone else

    Recommending combining kits to someone else...who is going to pay their hard earned cash for it...is a disservice if you base it on your own small sample size.
    Last edited by Arne Saknussemm; 02-20-2019 at 07:22 AM.

  8. #8
    ROG Guru: Green Belt Array panzlock PC Specs
    panzlock PC Specs
    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
    MotherboardASUS P8Z68-V LX, ASUS Z170-A, ASUS ROG Strix B350-F Gaming
    ProcessorIntel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700
    Memory (part number)8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16
    Graphics Card #1EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56
    Monitor32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ
    Storage #1Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2)
    Storage #2Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch
    CPU CoolerDeepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire
    CaseAntec Sonata, Deepcool Dukase V1, Deepcool Dukase V3
    Power SupplyATX 650, EVGA SuperNOVA 850 P2 (X2)
    Keyboard Logitech K220, MSI Interceptor DS4200 (X2)
    Mouse Microsoft 1850, Microsoft 4500, Gamdias Erebos LE, MSI DS 100, Redragon M601 Centrophorus
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    OS Windows 10 Home X64, Windows 10 Pro X64 (X2)
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    Quote Originally Posted by Arne Saknussemm View Post
    Someone walked up to Eva Mendes and asked her out on a date...she said yes...doesn't mean it's going to work for everyone else
    Eva Mendes with her compatibility tested RAM kit manufactured in Canada:



    They seem to be walking at around 2666Mhz.
    I'd like to deploy my troops in her country.

  9. #9
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    Quote Originally Posted by panzlock View Post
    Eva Mendes with her compatibility tested RAM kit manufactured in Canada:



    They seem to be walking at around 2666Mhz.
    Sorry, not supported by ASUS. Not a matched kit.

  10. #10
    ROG Guru: Green Belt Array panzlock PC Specs
    panzlock PC Specs
    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
    MotherboardASUS P8Z68-V LX, ASUS Z170-A, ASUS ROG Strix B350-F Gaming
    ProcessorIntel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700
    Memory (part number)8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16
    Graphics Card #1EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56
    Monitor32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ
    Storage #1Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2)
    Storage #2Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch
    CPU CoolerDeepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire
    CaseAntec Sonata, Deepcool Dukase V1, Deepcool Dukase V3
    Power SupplyATX 650, EVGA SuperNOVA 850 P2 (X2)
    Keyboard Logitech K220, MSI Interceptor DS4200 (X2)
    Mouse Microsoft 1850, Microsoft 4500, Gamdias Erebos LE, MSI DS 100, Redragon M601 Centrophorus
    Headset/Speakers Logitech Z313, Logitech Z506 (X2)
    OS Windows 10 Home X64, Windows 10 Pro X64 (X2)
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    Quote Originally Posted by dejanh View Post
    Sorry, not supported by ASUS. Not a matched kit.
    Support and compatibility testing are two different things.

    Clearly they are a match. Check the left DIMM slot:

    I'd like to deploy my troops in her country.

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