02-19-2019 01:12 PM - last edited on 03-06-2024 08:41 PM by ROGBot
02-19-2019 03:21 PM
02-19-2019 04:16 PM
02-20-2019 12:43 AM
Flustered wrote:
I have used Asus Motherboards exclusively for years without hardly an issue. However my last build I used a Formula XI . A beautiful board for certain. Lots of promise inside that board.
Once windows 10 is installed, followed by the Asus drivers for the board and components. Then Aura and Live Dash . . I have the same issues that you are been receiving reports about from quite a few folks . Live Dash sometimes shows valid info (ie temp) other times it is stuck on "Detected Memory" or off completely until the next reboot. The Aura hangs and the service stops, it loses settings. you know , all that same stuff you have been hearing about for a while.
I would prefer that you fix these issues in a most expeditious manner, or refund the very expensive purchase price of my Formula MB.
One final note, I have installed, reinstalled, clean installed Windows 10 4 times over the last few days.
02-20-2019 05:14 AM
Silent Scone@ASUS wrote:
Can you confirm which UEFI version and version of Live Dash, please? I have the Formula XI cycling multiple info without issue on my personal system (0805). I also have Aura installed in tandem as well as the Aura Terminal.
Does the issue occur after resuming from S3, or randomly?
02-20-2019 06:02 AM
Flustered wrote:
I am running 0805 for bios, however I noticed that my date on my 0805 is Jan 29, and the one now posted has a later date but is still listed as 0805. My issue is not random, it will fail everytime after a sleep state , and crash randomly during use if I enter the program. Sometimes it will not open at all .
02-20-2019 07:43 AM
Silent Scone@ASUS wrote:
I will attempt to rep this later, although I have not encountered any issues with services crashing. As above, can you tell me the version of Aura and Live Dash?
02-20-2019 09:47 AM
Flustered wrote:
I am currently running aura 1.07.35 and Live Dash 1.04. I am contemplating trying one more fresh install, but I really hate the idea of investing another day of software installation to have the same end result. Personally I would like to see Live dash and aura in the same program, instead of two different , I feel the confliction is between those two pieces of software. I appreciate your help and I look forward to your input.
02-20-2019 10:52 AM
Silent Scone@ASUS wrote:
I've just installed 1.07.35 along side LD 1.04 and everything is working as intended, including resuming from S3. The OLED displays the Formula animation whilst in S3, and resumes cycling upon awaking from S3.
Can you
1. Confirm what settings you are using in Aura / Live Dash
Tried several Aura, current is static using 3 different colors. Live Dash is only CPU temp, It only displays correctly on fresh boot, after waking it displays "Detected Memory until it sometimes goes black, but most commonly a reboot.
2. List any other utilities or applications running in the background
I have tried Aura/Live Dash on a fresh install with only Asus drivers and Windows updates. I had the same symptoms and have since installed Razer Software for my game pad, ICUE for my Keyboard and Mousepad , Steam and some games. I will attempt to attatch a report from dxdiag , I attempted earlier to upload it, but It wouldnt allow me.
3. List all Aura Sync devices connected
6 gamdias rgb fans through a RGB hub; Barrow Boxfish, EK Velocity RGB CPU cooler, Phankeks GPU , the last 2 are on the 12v RGB.
It may also help if you can save your UEFI config and upload the txt here.