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  1. #1
    New ROGer Array Sinistergrin138 PC Specs
    Sinistergrin138 PC Specs
    MotherboardMaximus XI HERO (WIFI)
    Processori9 9900k
    Memory (part number)32GB Trident Z RGB 3200MHZ
    Graphics Card #1Nvidia RTX 2080 ti FE
    MonitorDell 27” 1440P S27DGR
    Storage #1970 Evo 1TB
    Storage #2970 Evo 1 TB
    CPU CoolerNZXT KRAKEN X52
    CaseIn Win 915
    Power SupplySeasonic Prime Platinum 1000W
    Keyboard Razer Ornata Chroma
    Mouse Steelseries Rival 600
    Headset Steelseries Arctic Pro Wireless
    Mouse Pad Steelseries XXL
    Headset/Speakers Logitech G560
    OS Windows 10 Home
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    Lightbulb What happened? Please help! Max XI Hero+ i9 9900k

    So I had recently completed a build in November 2018 with a i9 9900k, nzxt kraken x52, Maximus XI Hero(wifi), 2080 ti, 32 GB of trident z 3200, 1tb 870 evo nvme, seasonic prime 1000w platinum, all was good. I had a stable all core 5ghz oc and didn’t oc the memory. I purchased a second Maximus XI hero board second hand and tested it using my components. The board displayed a Q code of 00 so I figured either the pins were bent or something was seated wrong. After unplugging things multiple times and troubleshooting I figured the board was faulty. Upon rebuilding my original system I went to boot and received the same code 00. I’m in the process ofRMA for the i9 now as I assume it’s the COU but my question is how? I wore a ESD wrist band the whole time and I am very careful with handling components. This isnt my first build. I reset the OC to stock before tear down. I’m just not sure how either the CPU or board could have gotten damaged. Any ideas?

  2. #2
    ROG Guru: Green Belt Array UltraNEO* PC Specs
    UltraNEO* PC Specs
    Laptop (Model)Dell XPS 13
    MotherboardAsus Rampage V Edition 10
    ProcessorIntel i7-6850k
    Memory (part number)G.SKILL F4-3600C17Q-32GTZR
    Graphics Card #1Titan X (Pascal)
    Graphics Card #2Titan X (Pascal)
    MonitorASUS ROG Swift PG279Q (x3)
    Storage #1Samsung 970 Pro 1TB NVMe
    Storage #2Samsung 860 Pro 1Tb (x4)
    CPU CoolerCustom Watercooled
    CaseCaseLabs SMA8
    Power SupplyCorsair AX1500i
    Keyboard Keyboard Paradise Custom
    Mouse Logitech G903
    Mouse Pad Logitech G840 XL
    Headset/Speakers ART SLA2 Linear Amp with JBL Control 5
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    UltraNEO*'s Avatar
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    FIRST OF ALL...

    You've not said where you built your system for testing. I assume it's in a case....

    As part of hardware debugging. I would build my system OUTSIDE of the case, preferably on a wooden desk or the motherboard box (without anti-static bag) and ONLY install the the bare essentials. In the case of mainstream system, I'd drop the CPU into the board install a cooler and ONLY use ONE stick of memory in the appropriate slot. Before powering on, I'd HARD RESET the UEFI/BIOS by removing the battery completely (just to make sure), leave this out for about 30 seconds then reinsert it.

    Please ensure you have the 4 or 8 pin CPU power inserted, otherwise your processor will not have sufficient power.

    IF after all of this, there still an error. I would consider SWAPPING or USING another PSU. I would TRY everything BEFORE a CPU RMA.
    I have been building computers all my life and I have never once had issues with Intel's Processors. MOST of the time it's user error or a power issue.
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  3. #3
    New ROGer Array Sinistergrin138 PC Specs
    Sinistergrin138 PC Specs
    MotherboardMaximus XI HERO (WIFI)
    Processori9 9900k
    Memory (part number)32GB Trident Z RGB 3200MHZ
    Graphics Card #1Nvidia RTX 2080 ti FE
    MonitorDell 27” 1440P S27DGR
    Storage #1970 Evo 1TB
    Storage #2970 Evo 1 TB
    CPU CoolerNZXT KRAKEN X52
    CaseIn Win 915
    Power SupplySeasonic Prime Platinum 1000W
    Keyboard Razer Ornata Chroma
    Mouse Steelseries Rival 600
    Headset Steelseries Arctic Pro Wireless
    Mouse Pad Steelseries XXL
    Headset/Speakers Logitech G560
    OS Windows 10 Home
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    Reply

    Thanks for the reply! I build all my systems on a small wooden table with an ESD modmat before putting into the system. After not being able to boot I have tried the cpu on a different power supply with different RAM all to the same effect. Also reset the BIOS. Just to make sure I wasn’t crazy I used an i5 9600K from a different system and it booted fine. Also yes I used the 8 pin. I’m pretty sure I’ve narrowed down the culprit to the CPU and already filed an RMA with intel (who oddly enough only wanted a picture of my CPU and copy of my receipt for purchase to issue a refund as they are “out of stock”) I’m more interested in what could have caused the death of the CPU since as I said I ran a very reasonable and stable OC, never had any excess thermal issues and take all precautions during assembly.* also as I am keeping the original i9 I would love to get it working again. In my experience CPUs are extremely hard to damage without either being reckless or succumbing to age, ESD etc.*
    Last edited by Sinistergrin138; 02-25-2019 at 03:23 AM.

  4. #4
    ROG Guru: Green Belt Array UltraNEO* PC Specs
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    Laptop (Model)Dell XPS 13
    MotherboardAsus Rampage V Edition 10
    ProcessorIntel i7-6850k
    Memory (part number)G.SKILL F4-3600C17Q-32GTZR
    Graphics Card #1Titan X (Pascal)
    Graphics Card #2Titan X (Pascal)
    MonitorASUS ROG Swift PG279Q (x3)
    Storage #1Samsung 970 Pro 1TB NVMe
    Storage #2Samsung 860 Pro 1Tb (x4)
    CPU CoolerCustom Watercooled
    CaseCaseLabs SMA8
    Power SupplyCorsair AX1500i
    Keyboard Keyboard Paradise Custom
    Mouse Logitech G903
    Mouse Pad Logitech G840 XL
    Headset/Speakers ART SLA2 Linear Amp with JBL Control 5
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    Quote Originally Posted by Sinistergrin138 View Post
    Thanks for the reply! I build all my systems on a small wooden table with an ESD modmat before putting into the system. After not being able to boot I have tried the cpu on a different power supply with different RAM all to the same effect. Also reset the BIOS. Just to make sure I wasn’t crazy I used an i5 9600K from a different system and it booted fine. Also yes I used the 8 pin. I’m pretty sure I’ve narrowed down the culprit to the CPU and already filed an RMA with intel (who oddly enough only wanted a picture of my CPU and copy of my receipt for purchase to issue a refund as they are “out of stock”) I’m more interested in what could have caused the death of the CPU since as I said I ran a very reasonable and stable OC, never had any excess thermal issues and take all precautions during assembly.* also as I am keeping the original i9 I would love to get it working again. In my experience CPUs are extremely hard to damage without either being reckless or succumbing to age, ESD etc.*
    If you're absolutely sure it's the CPU, go ahead and RMA it or get it swapped from your reseller, it should be quicker.

    However, what IF the issues aren't resolved once you've swapped the CPU?
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  5. #5
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
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    I'd be very wary of that second hand motherboard if it was me

  6. #6
    ROG Guru: Yellow Belt Array XYchromosone PC Specs
    XYchromosone PC Specs
    Laptop (Model)DELL Inspiron 15 5559 + HP Pavilion dv6 3032tx
    MotherboardASUS Maximux XI Extreme [BIOS 1105]
    Processori9 9900K
    Memory (part number)Corsair Vengance RGB 16GB CMR16GX4M2C3466C16 V4.31
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    MonitorAOC AG271QG 27" 165Hz
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    Quote Originally Posted by Arne Saknussemm View Post
    I'd be very wary of that second hand motherboard if it was me

    that was my first thought too

  7. #7
    ROG Guru: Green Belt Array UltraNEO* PC Specs
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    Laptop (Model)Dell XPS 13
    MotherboardAsus Rampage V Edition 10
    ProcessorIntel i7-6850k
    Memory (part number)G.SKILL F4-3600C17Q-32GTZR
    Graphics Card #1Titan X (Pascal)
    Graphics Card #2Titan X (Pascal)
    MonitorASUS ROG Swift PG279Q (x3)
    Storage #1Samsung 970 Pro 1TB NVMe
    Storage #2Samsung 860 Pro 1Tb (x4)
    CPU CoolerCustom Watercooled
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    Quote Originally Posted by XYchromosone View Post
    that was my first thought too
    Personally I prefer to avoid buying second hand hardware, unless they're from someone I trust.
    ASUS ROG RVIE Omega | i9-9980xe | Dominator Platinum 128GB 3333 MHz | EVGA RTX 2080 Ti SLI | Samsung 970 Pro 1TB NVMe (x3)
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