Results 1 to 9 of 9

Hybrid View

  1. #1
    New ROGer Array
    Join Date
    Feb 2019
    Reputation
    10
    Posts
    3

    Turbo Boost 3.0 Causing Stuttering, freezing, and crashes

    Every 6 hours or so, YouTube videos and VLC audio stutters. I get like 50ms of play, and then like 900ms of silence, so it sounds like "DIT DIT DIT DIT DIT DIT". Sometimes I can close out of a bunch of programs and it goes away, sometimes I need to restart my computer.

    I've swapped out my video card as that was my first suspect, to no avail. I've also updated my BIOS to the latest version. I also suspected something with interrupts, but those checked out in resource monitor. Voltages in HWMonitor were stable.

    It's hard to reproduce, but I was able to get it to go away by disabling turbo boost in the BIOS. Of course, this crippled my 7960X since I'm not overclocked (I need to repaste my CPU/Cooler).

    A couple of occasions my computer has simply frozen, or I get other random behavior, like office applications failing to start (and hanging at the splash screen). These are less frequent, but I suspect they're related.

    Any thoughts? Do I have a bad MB/CPU, or am I missing something? I just uninstalled the Turbo Boost 3.0 drivers, but it'll be a few days before I know if that changed anything... are those drivers even needed?

    Thanks.

  2. #2
    Administrator Array Silent Scone@ASUS's Avatar
    Join Date
    Mar 2016
    Reputation
    124
    Posts
    1,801

    Enter the UEFI and go to MFC Mode override, select Native OS Support. You may want to manually disable the ITB service, too.

    Click image for larger version. 

Name:	171224044827.jpg 
Views:	0 
Size:	42.2 KB 
ID:	79221

  3. #3
    ROG Guru: Platinum Belt Array Rockford's Avatar
    Join Date
    Jan 2012
    Reputation
    217
    Posts
    6,204

    Click image for larger version. 

Name:	171224044827.jpg 
Views:	0 
Size:	42.2 KB 
ID:	79221

    SS, You live in a igloo?

    Click image for larger version. 

Name:	[UNSET].jpg 
Views:	0 
Size:	57.0 KB 
ID:	79289
    Last edited by Rockford; 03-03-2019 at 10:08 PM.
    UserBenchmarks: Game 22%, Desk 89%, Work 70%
    CPU: AMD Ryzen 5 2600X - 101.6%
    GPU: AMD HD 5770 - 12.8%
    SSD: Kingston HyperX 3K 120GB - 85.6%
    HDD: Seagate Barracuda 7200.14 1TB - 119.1%
    RAM: Crucial BLT4G4D30AETA.K8FD 2x4GB - 122.1%
    MBD: Asus TUF X470-PLUS GAMING
    Wind in my hair

  4. #4
    New ROGer Array
    Join Date
    Feb 2019
    Reputation
    10
    Posts
    3

    Quote Originally Posted by Rockford View Post
    Click image for larger version. 

Name:	171224044827.jpg 
Views:	0 
Size:	42.2 KB 
ID:	79221

    SS, You live in a igloo?

    Click image for larger version. 

Name:	[UNSET].jpg 
Views:	0 
Size:	57.0 KB 
ID:	79289
    LOL 14c. Good catch.

    I updated the BIOS, but I won't know if it worked for a couple of days, as this only happens every 6 hours or so.

    My guess is that turbo can be controlled by the OS (e.g. ITBM drivers) or the motherboard. When ITBM is running, it probably competes with the motherboard for control of turbo-boost. Is this correct?

  5. #5
    New ROGer Array
    Join Date
    Feb 2019
    Reputation
    10
    Posts
    3

    Quote Originally Posted by Silent Scone@ASUS View Post
    Enter the UEFI and go to MFC Mode override, select Native OS Support. You may want to manually disable the ITB service, too.

    Click image for larger version. 

Name:	171224044827.jpg 
Views:	0 
Size:	42.2 KB 
ID:	79221
    This appears to have worked. Time to brush up on my BIOS settings, I guess. Thanks!

  6. #6
    ROG Guru: Yellow Belt Array Sprayingmango PC Specs
    Sprayingmango PC Specs
    Laptop (Model)Late 2017 MacBook Pro 15"
    MotherboardRampage VI Extreme X299
    Processori9 7900X
    Memory (part number)G-Skill Trident Z RGB 3600 32GB
    Graphics Card #1EVGA 2080Ti XC Ultra
    Graphics Card #2EVGA 2080Ti XC Ultra
    MonitorTriple Asus PG27UQ G-Sync
    Storage #1Samsung 970 Evo 2TB NVME
    Storage #2Samsung 970 Evo 1TB NVME
    CPU CoolerCorsair H150i Pro RGB
    CaseCorsair 1000D
    Power SupplyCorsair AX1600i
    Keyboard Logitech G910
    Mouse Logitech G Pro Lightspeed
    Headset No...just no. Sennheiser HD650s w/ Schitt Stack
    Mouse Pad Logitech PowerPlay
    Headset/Speakers Denon 7.2 Atmos w/ Polk Signature Series
    OS Win10 Pro 1809
    Network RouterAsus Rog Rapture GT-5300

    Join Date
    Mar 2013
    Reputation
    10
    Posts
    176

    Any explanation as to what causes this from ASUS? I turn off Turbo Boost Max 3.0 on my RVIE because it actually makes games perform worse on my 7900X.

  7. #7
    ROG Enthusiast Array BlackhatEspeed PC Specs
    BlackhatEspeed PC Specs
    MotherboardASUS ROG Rampage VI APEX
    ProcessorIntel® Core™ i9-9820X
    Memory (part number)G.SKILL TridentZ RGB 32GB (4 x 8GB) 288-Pin DDR4 SDRAM 3200
    Graphics Card #1EVGA GTX 1080
    Sound CardSupreme FX
    MonitorLG 4K Monitor
    Storage #1VROC RAID 0 - 2 X Intel 760P 512GB
    Storage #2PCH RAID 0 - 2 X Intel 760P 512GB
    CPU CoolerCorsair H80i V2
    CaseCooler Master Storm Trooper
    Power SupplyEVGA SuperNOVA 1600 T2 80+ TITANIUM, 1600W Power Supply
    Keyboard Logitech G910
    Mouse Logitech G700S
    Headset Logitech G933
    Mouse Pad Corsair Full Size Mouse Pad
    Headset/Speakers Samsung 5.1 Surround Sound THX System
    OS Windows 10 Pro 64 Bit
    Network RouterNetgear Nighthawk AC3200 Router
    Accessory #1 Steam Controller
    Accessory #2 Thrustmaster Warthog With Combat Rudder Pedals
    Accessory #3 UPEK Bio-metric Login
    BlackhatEspeed's Avatar
    Join Date
    Mar 2013
    Reputation
    10
    Posts
    26

    You should just disable all that CPU throttling stuff from the BIOS, although I've never had a problem on my Apex.
    MB: ASUS Rampage VI Apex
    CPU: Intel Core i9-9820X 10 Core OCed 4.8GHZ
    RAM: G.SKILL TridentZ RGB 32GB (4 x 8GB) 288-Pin DDR4 SDRAM 3200
    PSU: EVGA SuperNOVA 1600 T2 80+ TITANIUM, 1600W Power Supply
    GFX: EVGA GTX 1080
    VROC: 2 x Intel 7600Ps 512GB
    PCH: 2 x Intel 7600Ps 512GB
    SSD: Samsung 850 Evo 500GB
    MON: LG 4K 27" IPS
    CASE: Cooler Master Storm Trooper (Window)
    OS: Windows 10 Pro 64 Bit

  8. #8
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    12
    Posts
    1,330

    interesting..... You know on z390 did detected these when i start having issues with 1809 and audio. after many bios reflash, i was stock 48ghz and that was it. I find out that there was something different. AI SUITE. I install that and turbo boost was back. I am running xmp1 and asus presents. maybe that is why the turboboost was not working. I can test these later if that is present on z390
    Learn, Play Enjoy!

  9. #9
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    12
    Posts
    1,330

    i try all.

    2 strix 2080ti crash
    i test a 2080 and 2080 from another manufactures and no issues.

    I will call the store so we can make a special request to asus so we can try to find out what the heck is going on.

    is imposible that 4 cards have the same issues.

    i add my 1080 ti and the 2 more cards and no issues what so ever.

    if someone see these during the next 2 days please send me ideas. I try these same card using another computer and same issues. and with the other cards no issues at all.

    Une card was send all ready to check. but these one in particular we need to send it for close inspection.
    Learn, Play Enjoy!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •