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  1. #11
    New ROGer Array
    Join Date
    Apr 2019
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    We have updated the intel drivers.

    We have unplugged unneeded drives.
    We have upgraded and downgraded Bios

    We are not overclocking nor tweaking anything in bios

    Posting here so I get alerts

    Keep the ideas coming

  2. #12
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    For computer freezes, if you are sure your drivers are all up to date (do you check websites like AMD.com, use Intel Driver & Support and GeForce Experience, etc. daily?) then I would do a Windows Reset (under "Settings>Recovery") which reinstalls Windows. In most cases that is pretty fast these days, with SSDs, etc. and can solve such problems.

  3. #13
    New ROGer Array
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    Quote Originally Posted by Super Gnome View Post
    For computer freezes, if you are sure your drivers are all up to date (do you check websites like AMD.com, use Intel Driver & Support and GeForce Experience, etc. daily?) then I would do a Windows Reset (under "Settings>Recovery") which reinstalls Windows. In most cases that is pretty fast these days, with SSDs, etc. and can solve such problems.
    There are many threads here about freezing when idle and more than a couple have reinstall ed windows fresh with no difference

  4. #14
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

    Join Date
    Mar 2019
    Reputation
    28
    Posts
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    Has anyone contacted Asus? Not that you will definitely get much from them. Anytime I have contacted Asus via email or chat, it has not usually been worth the time. You never know though. Another option is to try contacting Microsoft. They have a chat help where you can chat online with a technician. That has helped me in a couple cases.

    I'd also try posting at Tom's Hardware. Sometimes someone might have something helpful for you there.

    Lastly, I think you have tried this, but sometimes such problems are due to the Bios you are using. Above you said you have upgraded and downgraded the Bios. How about older ones?
    Last edited by Super Gnome; 10-20-2020 at 02:28 PM.

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