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Thread: Computer freeze and other issues
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10-18-2020 02:46 PM #11New ROGer Array
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We have updated the intel drivers.
We have unplugged unneeded drives.
We have upgraded and downgraded Bios
We are not overclocking nor tweaking anything in bios
Posting here so I get alerts
Keep the ideas coming
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10-18-2020 10:27 PM #12ROG Guru: Orange Belt Array Super Gnome PC Specs
Super Gnome PC Specs Motherboard ROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula Processor Intel® Core™ i9-9980XE / AMD 3950x Memory (part number) Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH Graphics Card #1 Asus 2080 Turbo / Asus 2080 ti Turbo Graphics Card #2 Asus 2080 Turbo / Asus 2080 ti Turbo Monitor JAPANNEXT JN-VT500UHD 4K 50-inch LCD Storage #1 Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500 Storage #2 Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2 CPU Cooler ROG Ryujin 360 / NZXT Kraken X62 Case Thermaltake View 71 TG / Thermaltake View 31 Power Supply CORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2 Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A
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For computer freezes, if you are sure your drivers are all up to date (do you check websites like AMD.com, use Intel Driver & Support and GeForce Experience, etc. daily?) then I would do a Windows Reset (under "Settings>Recovery") which reinstalls Windows. In most cases that is pretty fast these days, with SSDs, etc. and can solve such problems.
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10-18-2020 11:03 PM #13New ROGer Array
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There are many threads here about freezing when idle and more than a couple have reinstall ed windows fresh with no difference
Originally Posted by Super Gnome
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10-20-2020 02:25 PM #14ROG Guru: Orange Belt Array Super Gnome PC Specs
Super Gnome PC Specs Motherboard ROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula Processor Intel® Core™ i9-9980XE / AMD 3950x Memory (part number) Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH Graphics Card #1 Asus 2080 Turbo / Asus 2080 ti Turbo Graphics Card #2 Asus 2080 Turbo / Asus 2080 ti Turbo Monitor JAPANNEXT JN-VT500UHD 4K 50-inch LCD Storage #1 Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500 Storage #2 Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2 CPU Cooler ROG Ryujin 360 / NZXT Kraken X62 Case Thermaltake View 71 TG / Thermaltake View 31 Power Supply CORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2 Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A
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Has anyone contacted Asus? Not that you will definitely get much from them. Anytime I have contacted Asus via email or chat, it has not usually been worth the time. You never know though. Another option is to try contacting Microsoft. They have a chat help where you can chat online with a technician. That has helped me in a couple cases.
I'd also try posting at Tom's Hardware. Sometimes someone might have something helpful for you there.
Lastly, I think you have tried this, but sometimes such problems are due to the Bios you are using. Above you said you have upgraded and downgraded the Bios. How about older ones?Last edited by Super Gnome; 10-20-2020 at 02:28 PM.
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