Results 1 to 9 of 9
  1. #1
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    5

    Computer freeze and other issues

    Just recently built the following:

    ASUS Maximus XI Hero BIOS: 0805 set to all defaults

    INTEL I9-9900K No overclock

    G. Skill F4-3200C16-8GTZR (4 8GB modules)

    NZXT Kraken X62

    EVGA GTX 1080


    Computer freezes for a few seconds, then recovers after a few seconds. Sometimes the freeze will require a hard boot. System usually freezes when computer is idle. Computer wont freeze if playing a game, usually acts up when its not doing anything.

    One other strange issue is that Origin will not fully load and NVIDIA Geforce experience will not load completely. Some programs say I am not connected to the internet, but the computer is online and other programs are fine and interacting with the internet. Something is buggy about the LAN port.


    Things I have tried:

    Reloaded Windows 10 64Bit

    Reseated the CPU and NZXT AIO, ensured the AIO was not to tight (heard that overtight may cause weird CPU behavior)

    Installed Chipset v. 1828.12.0.1152

    Ive built numerous ASUS/INTEL boxes, but this problem is driving me batty... Ive read there may be an issue with running all 4 modules of G.Skill Tridentz RGB ram.



    Where to Start?


    Thanks....

  2. #2
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
    Join Date
    Apr 2012
    Reputation
    481
    Posts
    13,453

    Quote Originally Posted by bruceanast@att.net View Post
    Ive read there may be an issue with running all 4 modules of G.Skill Tridentz RGB ram.
    If that's not a single kit of RAM, then that mey well be the source of the problems

    If you have two kits...separate them by serial number and try one of them only...

  3. #3
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    5

    Quote Originally Posted by Arne Saknussemm View Post
    If that's not a single kit of RAM, then that mey well be the source of the problems

    If you have two kits...separate them by serial number and try one of them only...
    It was bought as one kit (4 modules)… I am going to uninstall 2 modules in DIMM A1 and B1 and see if there is a change.

  4. #4
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
    Join Date
    Apr 2012
    Reputation
    481
    Posts
    13,453

    If it's one kit...then I'd test one stick at a time in the recommended slot...if they pass try a pair...then all four reseated...

    If that doesn't solve anything I'd do a clean install of Windows...minimal with no Geforce experience or AI suite or anything like that...

    Then look at the MB

  5. #5
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    5

    Quote Originally Posted by bruceanast@att.net View Post
    Just recently built the following:

    ASUS Maximus XI Hero BIOS: 0805 set to all defaults

    INTEL I9-9900K No overclock

    G. Skill F4-3200C16-8GTZR (4 8GB modules)

    NZXT Kraken X62

    EVGA GTX 1080


    Computer freezes for a few seconds, then recovers after a few seconds. Sometimes the freeze will require a hard boot. System usually freezes when computer is idle. Computer wont freeze if playing a game, usually acts up when its not doing anything.

    One other strange issue is that Origin will not fully load and NVIDIA Geforce experience will not load completely. Some programs say I am not connected to the internet, but the computer is online and other programs are fine and interacting with the internet. Something is buggy about the LAN port.


    Things I have tried:

    Reloaded Windows 10 64Bit

    Reseated the CPU and NZXT AIO, ensured the AIO was not to tight (heard that overtight may cause weird CPU behavior)

    Installed Chipset v. 1828.12.0.1152

    Ive built numerous ASUS/INTEL boxes, but this problem is driving me batty... Ive read there may be an issue with running all 4 modules of G.Skill Tridentz RGB ram.



    Where to Start?


    Thanks....

    Uninstalled ram modules in DIMM A1 and B1, no improvement. The program Origin loads, but the images/icons are missing and says Origin login is unavailable and says I am offline (which I am online and I can play games online). Computer still has intermittent hangs. DISCORD also will not start, it says its "starting" but never fully loads.

    I somehow think there is an issue with the lan port.

    I deleted the LAN driver, had the computer rediscover it and reinstalled v. V12.17.10.7

    I went into device manager and manually asked to update driver, it found and installed v. 12.18.8.4.

    After updating network driver, still having issues with freezing. Applications still have issues fully loading or recognizing that they are connected to internet.

  6. #6
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    5

    Ran Memtest86 thru 4 passes and no errors. I had two modules populated. I will try a fresh install of windows...

  7. #7
    Administrator Array Silent Scone@ASUS's Avatar
    Join Date
    Mar 2016
    Reputation
    124
    Posts
    1,829

    1. Verify this happens at stock (UEFI defaults without XMP enabled)

    2. Test memory stabilty with https://www.karhusoftware.com/ramtest/

  8. #8
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    5

    My computer is now stable. The 64bit LAN driver posted on ASUS website is not the correct LAN driver for the Maximus XI Hero motherboard. I believe it is a 32 bit driver. Once downloaded, it wont execute or install. I went to the INTEL website and downloaded from their website. I had windows do an automated search, built that driver didn't work either.

    The way I diagnosed that it was a lan issue is I deleted the LAN from device manager and the system had absolutely no freezes. I left it on and tried several applications and it behaved normal. I was trying to install the drivers that came on the disk, but I have no disc drive, si I went to intels website and all seems to be good!

    Thanks for those that replied and lent their advice.

  9. #9
    ROG Member Array
    Join Date
    Mar 2019
    Reputation
    10
    Posts
    15

    I'm not sure, but i believe, youre right.... i have (had maybe) the same issue. Since 2 days (suspiciously long) i had no freeze. Could be so cool, if that was the issue. That problem killed me 3 weeks. I don't really think, that is a 32bit driver, but something must be wrong.


    Btw: Could be nice, if a asus employees read this..to check that lan driver file.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •