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  1. #11
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    Quote Originally Posted by wwilcz View Post
    So has anyone found the solution that doesn't require to disassemble the laptop every month?

    I've seen on this forum that it's either the CPU fan or the GPU fan that is giving trouble. In my case, it's the CPU one, going constantly at 7800 RPM regardless of settings - checked using the ROG Gaming Center mobile app. The ROG Gaming Center fan overboost utility seems to only impact the GPU fan, going from ~2100 RPM to 2500 RPM in idle. The CPU fan tends to sometime go down to ~2500 RPM without any clear reason, but goes back up to the 7.8k lock after a couple of minutes.

    I updated the BIOS - no effect
    I reinstalled every ASUS software available including newest versions - no effect
    Tried to keep it in battery mode for a longer period - no effect
    Enabled a power plan with minimal settings and capped the processing power at 48% - no effect
    Used different fan control software - no effect
    Reinstalled nVidia drivers and removed GeForce Experience yesterday - went down to 2500 RPM and stayed there for a couple of hours, then out of nowhere went back to 7800 and hasn't gone down for a day now. The only thing that had an effect right after trying and held up through an extended period of time. Didn't change anything software wise since to exclude my tempering.
    I updated everything, nothing solved the problem. For months, I tried to find some "logic" about what triggers the problem, but I couldn't. The only thing that helps is unplugging the cables... too bad it lasts only for 1 month, but it is better than going crazy with the turbine sound in my ear :-(

    Right now I'm in contact with the ASUS CEO (from USA) in the hope that he dig more into this problem and give a final solution.

    Btw, in my case, it is the GPU fan that goes crazy.

    If you are from USA (or at last bought your notebook there), I suggest that you contact the CEO using the following link. Who knows if more people speaks about the problem, ASUS will raise its priority: https://www.asus.com/us/support/Article/787

  2. #12
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    Quote Originally Posted by wwilcz View Post
    So has anyone found the solution that doesn't require to disassemble the laptop every month?

    I've seen on this forum that it's either the CPU fan or the GPU fan that is giving trouble. In my case, it's the CPU one, going constantly at 7800 RPM regardless of settings - checked using the ROG Gaming Center mobile app. The ROG Gaming Center fan overboost utility seems to only impact the GPU fan, going from ~2100 RPM to 2500 RPM in idle. The CPU fan tends to sometime go down to ~2500 RPM without any clear reason, but goes back up to the 7.8k lock after a couple of minutes.

    I updated the BIOS - no effect
    I reinstalled every ASUS software available including newest versions - no effect
    Tried to keep it in battery mode for a longer period - no effect
    Enabled a power plan with minimal settings and capped the processing power at 48% - no effect
    Used different fan control software - no effect
    Reinstalled nVidia drivers and removed GeForce Experience yesterday - went down to 2500 RPM and stayed there for a couple of hours, then out of nowhere went back to 7800 and hasn't gone down for a day now. The only thing that had an effect right after trying and held up through an extended period of time. Didn't change anything software wise since to exclude my tempering.
    Yep I did all that as well, with no result... It seems so random: sometimes the fan is quiet for a few hours but then starts spinning up again really loudly (while I'm not gaming or anything). In hindsight I also don't want to throw away my warranty, I think I'll just send this laptop back. With my laptop (GL504GM) it is the right side fan, do you know if that is the CPU or the GPU one?

  3. #13
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    Quote Originally Posted by warmbooter View Post
    I updated everything, nothing solved the problem. For months, I tried to find some "logic" about what triggers the problem, but I couldn't. The only thing that helps is unplugging the cables... too bad it lasts only for 1 month, but it is better than going crazy with the turbine sound in my ear :-(

    Right now I'm in contact with the ASUS CEO (from USA) in the hope that he dig more into this problem and give a final solution.

    Btw, in my case, it is the GPU fan that goes crazy.

    If you are from USA (or at last bought your notebook there), I suggest that you contact the CEO using the following link. Who knows if more people speaks about the problem, ASUS will raise its priority: https://www.asus.com/us/support/Article/787
    We need to do something. This computer is not cheap, and I don't want to spend a lot of money to buy a defective product. We need to get asus to pay attention because this problem is not just in the us. As far as I know, the problem of crazy fans has been found in China, Australia, Europe and other places, which may be a design problem. If this is caused by a design defect and cannot be fixed by an update, I believe asus has the responsibility to recall the defective product and compensate the consumers. Or help us solve this maddening problem.

  4. #14
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    Quote Originally Posted by 棽木 View Post
    We need to do something. This computer is not cheap, and I don't want to spend a lot of money to buy a defective product. We need to get asus to pay attention because this problem is not just in the us. As far as I know, the problem of crazy fans has been found in China, Australia, Europe and other places, which may be a design problem. If this is caused by a design defect and cannot be fixed by an update, I believe asus has the responsibility to recall the defective product and compensate the consumers. Or help us solve this maddening problem.
    Yep I agree!

  5. #15
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    How to fix ROG Gaming Center -32768 degrees
    1.Go to NVIDIA Control Panel.
    2.Manage 3D settings.
    3.Program Setting tab.
    4.Click Add and add ROGGamingCenter.
    5.On 2.Selected the preferred graphic.... Change to High-performance NVIDIA processor.

    But unfortunately,i don't know how to fix fan speed throttling.

  6. #16
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    What I did with mine was:

    1. Open up laptop
    2. Unplug battery
    3. Locate and unplug the fan from the motherboard
    4. replug fan cable
    5. replug battery
    6. close laptop
    7 turn on

    So far fans seem to still ramp up when gaming, but not as obnoxiously loud as before. I don't know about the thermals though as I haven't checked that one yet but so far I don't see any disruptions when gaming.

  7. #17
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    Quote Originally Posted by anon852 View Post
    What I did with mine was:

    1. Open up laptop
    2. Unplug battery
    3. Locate and unplug the fan from the motherboard
    4. replug fan cable
    5. replug battery
    6. close laptop
    7 turn on

    So far fans seem to still ramp up when gaming, but not as obnoxiously loud as before. I don't know about the thermals though as I haven't checked that one yet but so far I don't see any disruptions when gaming.
    This works for me, but it is temporary... after 1-2 months the problem returns and I have to repeat the process.

    Did anyone already try to replace the fan by a new one and see if it solves de problem permanently?

  8. #18
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    Angry Its back

    Quote Originally Posted by anon852 View Post
    what i did with mine was:

    1. Open up laptop
    2. Unplug battery
    3. Locate and unplug the fan from the motherboard
    4. Replug fan cable
    5. Replug battery
    6. Close laptop
    7 turn on

    so far fans seem to still ramp up when gaming, but not as obnoxiously loud as before. I don't know about the thermals though as i haven't checked that one yet but so far i don't see any disruptions when gaming.
    well what do you know? The issue is back :s

  9. #19
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    Fix for now

    I do one thing. Reset windows ( by it's recovery menu ), Then later install everything back except ROG Gaming center.

    I think It does help my machine has no noise again.

    PS. I monitoring my machine with Core Temp and I found sometime the cpu is quite hot unreasonably (it may be the cause of your problem). If the issue is persist may be it really means you need to send your machine to find a good solution for temperature issue

  10. #20
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    Thumbs up

    Well, it seems that unplugging/plunging the cables doesn't work for me anymore. It helped for some time, but now when I do that, the problem comes back after just 2 days :-(

    I'm so frustrated with this notebook and with ASUS support. Now it seems that I will have to buy another notebook and throw this one to the garbage, since probably nobody would be willing to buy such a noisy machine. What a waste of money :-(

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