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  1. #11
    ROG Enthusiast Array Stpa67's Avatar
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    Jun 2018
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    My battery indicator on my GL702VS was totally off today, 100% yesterday when i turned it off but only 27% today when i turned it on and it did not charge. So right now i am trying to calibrate the battery by:

    - performance power plan
    - change plan settings to never shut off and critical battery 1%
    - running it without charger until it shuts off

    It lasted a few hours on 27% which it shouldn't, charging it right now i will see if it goes to 100% when it's done charging.
    Battery wear level is 8% according to hwmonitor.

    Have any of you with battery problems tried draining it until it shuts off then a full recharge?

  2. #12
    ROG Enthusiast Array Stpa67's Avatar
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    Looks like calibrating the battery did the trick, 93% and 9 minutes to full charge.

  3. #13
    New ROGer Array
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    Problem solved, asus warranty service put a new battery in.

  4. #14
    New ROGer Array
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    Guys any update on this problem?
    I have a feeling that this is caused by the "Asus Battery Health" feature that limits the battery charge to 60% or 80%.
    I previously owned the GL504GM and ran into the same issue and used that feature, now on my GL504GW, also face the same issue.

  5. #15
    ROG Member Array
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    Hi again,

    After taking my GL504GM the first time to repair in March 2019 (bought it in December 2018), they changed MB, battery and fans but the problem still persisted.
    This January I took it back with the same battery problem and right vent going crazy, they haven't touch anything because for them, after my factory reset, the problem was not present, even if I gave them video of the issue.Report says the battery life is at 92%.

    Just this afternoon, battery from 100 to 62% browsing websites alone, I turned it off and turn it on again now: when I boot it up, after login it dies reporting 0% battery. I plug it in an turn it on immediately, still dies even if plugged in. Turn it on again and it remains alive.

    This is outrageous: I had to pay a lot of money for this laptop because now all the brands must give you "gaming" laptops with Christmas lights for half a kidney, and this is the result. I was so happy with the N551JM, with a dedicated graphic card and a professional look, without RGB lights and trash "gaming" software, and I paid it only 900 bucks.

    Asus and MSI alike, you are only making products for professional gamers and youtubers, that can pay 3k for a Zephyrus in a blink of an eye.

    Gives us back sturdy and powerful products like the N551 series. You are killing gaming enthusiasts who want to keep enjoying their hobby after a stressful and tiring day of work, that can barely suffice to pay bills and food.

    https://youtu.be/heqqDhHYc9U
    Last edited by dan_himura; 04-04-2020 at 11:34 PM.

  6. #16
    New ROGer Array
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    I have the exact same problem with my rog strix hero 2 gl504gm sometimes it even happens with a battery charged up to 75% it is very strange and annoying. I own this laptop for only 8 months or so...

  7. #17
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 driver v 7988
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 driverv 445.78
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294
    MonitorBuiltin Lcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit 1909 build no 18363.753
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added sepeartely
    raju2529's Avatar
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    Feb 2018
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    I need the report of battery analysis in .html fomat. To find the real culprit which takes more battery power.
    I will give the commands later

  8. #18
    ROG Member Array
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    powercfg /batteryreport does not really give me anything meaningful.
    Got something else?

  9. #19
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 driver v 7988
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 driverv 445.78
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294
    MonitorBuiltin Lcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit 1909 build no 18363.753
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added sepeartely
    raju2529's Avatar
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    Feb 2018
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    Where is battery report.

  10. #20
    New ROGer Array
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    Jun 2019
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    I just got a bios update for my gl504gm I'll let you know if the problem has been fixed by it!

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