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  1. #51
    ROG Member Array hurrakan PC Specs
    hurrakan PC Specs
    MotherboardROG MAXIMUS X CODE
    Processor8700K
    Memory (part number)F4-3000C15Q-32GTZR
    Graphics Card #1MSI GEFORCE GTX 1080 Gaming X Plus
    MonitorViewSonic XG2703-GS
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    Storage #2Crucial MX500 1TB
    CPU CoolerCorsair H150i Pro
    Casebe quiet! Dark Base PRO 900 rev.2
    Power SupplySeasonic PRIME Ultra Platinum 850
    Keyboard Corsair K70 MK.2 Low Profile RapidFire
    Mouse Roccat Kone Pure Owl-Eye
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Glorious PC Gaming Race
    OS Windows 10 x64 Home

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    I also have these random freezes for a few seconds in Windows 10 (on desktop or when plaing Apex Legends).

    Motherboard is Maximus X Code with BIOS 1704.

    It only started happening recently after I updated Windows from 1803 to 1809. Around the same time I added three HDDs, an SSD and an Asus Blu-Ray drive. So I'm using all SATA connections. Boot drive is an NVME drive in M2-1.

    I also have that (apparently common) problem where the Windows power plan keeps reverting to Balanced and wont let me edit it or change plans.

    I have Intel RST installed... actually I just noticed that the taskbar icon for RST is not in the tray anymore - when I opened RST from the start menu the system froze for a few seconds again. I just changed Link Power Management to "Disabled" so I'll see if that fixes it. If not I guess I'll try uninstalling RST.
    Last edited by hurrakan; 04-29-2019 at 12:37 AM.

  2. #52
    New ROGer Array Xelnaga PC Specs
    Xelnaga PC Specs
    MotherboardAsus ROG MAXIMUS XI HERO (WI-FI) (LGA1151)
    ProcessorIntel Core i9-9900K CPU @ 3.60GHz
    Memory (part number)Ram Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 2666 MHz CL16 Bianco
    Graphics Card #1Asus Nvidia GeForce RTX 2080 Ti
    MonitorSamsung U28E590 4K
    CPU CoolerNoctua NH-D15
    CaseCooler Master H500P MESH
    Power SupplyEVGA SuperNOVA 750 P2, 80+ PLATINUM 750W
    Keyboard Logitech G213
    Mouse Steelserie Kinzu V2 Pro Edition
    Headset Steelserie 5H V2

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    Quote Originally Posted by hurrakan View Post
    I also have these random freezes for a few seconds in Windows 10 (on desktop or when plaing Apex Legends).

    Motherboard is Maximus X Code with BIOS 1704.

    It only started happening recently after I updated Windows from 1803 to 1809. Around the same time I added three HDDs, an SSD and an Asus Blu-Ray drive. So I'm using all SATA connections. Boot drive is an NVME drive in M2-1.

    I also have that (apperently common) problem where the Windows power plan keeps reverting to Balanced and wont let me edit it or change plans.

    I have Intel RST installed... actually I just noticed that the taskbar icon for RST is not in the tray anymore - when I opened RST from the start menu the system froze for a few seconds again. I just changed Link Power Management to "Disabled" so I'll see if that fixes it. If not I guess I'll try uninstalling RST.
    I think you might solve without uninstalling RST

  3. #53
    ROG Member Array hurrakan PC Specs
    hurrakan PC Specs
    MotherboardROG MAXIMUS X CODE
    Processor8700K
    Memory (part number)F4-3000C15Q-32GTZR
    Graphics Card #1MSI GEFORCE GTX 1080 Gaming X Plus
    MonitorViewSonic XG2703-GS
    Storage #1Samsung 970 Evo 1TB
    Storage #2Crucial MX500 1TB
    CPU CoolerCorsair H150i Pro
    Casebe quiet! Dark Base PRO 900 rev.2
    Power SupplySeasonic PRIME Ultra Platinum 850
    Keyboard Corsair K70 MK.2 Low Profile RapidFire
    Mouse Roccat Kone Pure Owl-Eye
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Glorious PC Gaming Race
    OS Windows 10 x64 Home

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    Quote Originally Posted by Xelnaga View Post
    I think you might solve without uninstalling RST
    Haven't noticed another freeze yet. And I just played Apex Legends for 3.5 hours without any freeze or crash - so possibly might be ok now...

  4. #54
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    Quote Originally Posted by hurrakan View Post
    Haven't noticed another freeze yet. And I just played Apex Legends for 3.5 hours without any freeze or crash - so possibly might be ok now...
    Same here. I believe that Intel RST was somehow changing the power plan to one that put the HDD to sleep. Since uninstalling RST and setting my power plan to Ultimate Performance (which is set to never put HDD to sleep), the freezing and popups have went away.

  5. #55
    ROG Member Array hurrakan PC Specs
    hurrakan PC Specs
    MotherboardROG MAXIMUS X CODE
    Processor8700K
    Memory (part number)F4-3000C15Q-32GTZR
    Graphics Card #1MSI GEFORCE GTX 1080 Gaming X Plus
    MonitorViewSonic XG2703-GS
    Storage #1Samsung 970 Evo 1TB
    Storage #2Crucial MX500 1TB
    CPU CoolerCorsair H150i Pro
    Casebe quiet! Dark Base PRO 900 rev.2
    Power SupplySeasonic PRIME Ultra Platinum 850
    Keyboard Corsair K70 MK.2 Low Profile RapidFire
    Mouse Roccat Kone Pure Owl-Eye
    Headset Steelseries Arctis Pro + GameDAC
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    OS Windows 10 x64 Home

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    I spoke too soon it's freezing really bad again...

  6. #56
    ROG Member Array letrasenumeros PC Specs
    letrasenumeros PC Specs
    MotherboardAsus ROG Maximus X Hero (UEFI 1801)
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair CMD16GX4M2B3466C16
    Graphics Card #1Asus ROG Strix GeForce GTX 1070
    MonitorAcer Predator XB271HU
    Storage #1Samsung 970 PRO 512 GB
    Storage #2Seagate Barracuda 7200.14 3TB
    CPU CoolerCorsair Hydro H100i PRO
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX750i
    Keyboard Razer Cyclosa
    Mouse Razer DeathAdder Elite
    Headset/Speakers Logitech X-540 5.1
    OS Windows 10 Home x64
    Accessory #1 Samsung SH-S183L DVDW

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    So far I tested these 2 workarounds individually for several days without getting a single freeze:
    - Set the option "Turn off hard drives after x minutes" to "Never".
    - Uninstall Intel RST and install the version 15.9.0.1015 2017/12/26.

    Now I am going to test the RST version 16.8.0.1000 2019/01/02.

  7. #57
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    Last posted in mid April, I was still getting freezes but way less after uninstalling Intel RST. I stopped my HDD's from turning off after a certain time and it was looking good but when I came on the next day it started again. I was wounded as I thought I had finally fixed the problem. Turns out for some reason the power plan had gone back to an old AS Rock plan I had from my previous motherboard. I deleted that to stop it happening and changed it to high performance so the HDD never turns off. It's been weeks now and no sign of any freezes or notifications from Dolby.

    Thanks for the help all.

  8. #58
    ROG Member Array hurrakan PC Specs
    hurrakan PC Specs
    MotherboardROG MAXIMUS X CODE
    Processor8700K
    Memory (part number)F4-3000C15Q-32GTZR
    Graphics Card #1MSI GEFORCE GTX 1080 Gaming X Plus
    MonitorViewSonic XG2703-GS
    Storage #1Samsung 970 Evo 1TB
    Storage #2Crucial MX500 1TB
    CPU CoolerCorsair H150i Pro
    Casebe quiet! Dark Base PRO 900 rev.2
    Power SupplySeasonic PRIME Ultra Platinum 850
    Keyboard Corsair K70 MK.2 Low Profile RapidFire
    Mouse Roccat Kone Pure Owl-Eye
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Glorious PC Gaming Race
    OS Windows 10 x64 Home

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    The freezes have gone and system seems stable again.

    There was some issues with Windows RS 5 (build 1809) when you have a Samsung NVME drive and a Samsung SSD and using the Samsung 3.0 NVME driver, especially when waking from sleep.
    Samsung released a new 3.1 driver that fixes the issue.

    I completely uninstalled Intel RST. I updated BIOS from 1704 to 1801. I disconnected my Samsung 850 Evo. Also removed my RAM and re-seated it. Then installed the new Samsung 3.1 NVME driver.

    It's been several days with zero freezes/crashes, including hours-long gaming sessions of Apex Legends and Witcher 3.

  9. #59
    ROG Member Array letrasenumeros PC Specs
    letrasenumeros PC Specs
    MotherboardAsus ROG Maximus X Hero (UEFI 1801)
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair CMD16GX4M2B3466C16
    Graphics Card #1Asus ROG Strix GeForce GTX 1070
    MonitorAcer Predator XB271HU
    Storage #1Samsung 970 PRO 512 GB
    Storage #2Seagate Barracuda 7200.14 3TB
    CPU CoolerCorsair Hydro H100i PRO
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX750i
    Keyboard Razer Cyclosa
    Mouse Razer DeathAdder Elite
    Headset/Speakers Logitech X-540 5.1
    OS Windows 10 Home x64
    Accessory #1 Samsung SH-S183L DVDW

    Join Date
    Apr 2018
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    Solution

    CAUSE OF THE PROBLEM: Intel Rapid Storage Technology (RST) Driver.

    SOLUTION: Use an older version of the Intel RST Driver, Version 15.9.0.1015 (2017/12/26).

    I used it for several days and the Windows was stable. On the first minuts that I tried another more recent version, the freezes returned.

    By the way, I am altready using the Samsung NVME Driver version 3.1.

  10. #60
    ROG Guru: Orange Belt Array chevell65 PC Specs
    chevell65 PC Specs
    MotherboardROG Strix Z370-H, ROG Maximus VII Z97
    ProcessorIntel 4790K 4.6GHz, Intel i5 8400, Intel e8600 Wolfdale, Intel Q9650 Yorkfield, Intel E6750 Conroe
    Memory (part number)16GB G.Skill PC3600
    Graphics Card #1GTX 660 OC
    MonitorAsus 23"
    CaseCorsair clear case
    Power SupplyThermaltake
    Keyboard Logitech G15
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    OS Windows 10 Pro
    Network RouterDLink DIR-655, Asus AC88
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    It's the constant Windows updates that are changing things in the OS. The drivers were likely working fine on previous versions. Every time Windows updates with a new build we end up with these types of strange problems. Latest Windows update completely killed AI suite 3 for me, along with a bunch of other stuff I'm sure.
    Last edited by chevell65; 05-08-2019 at 05:36 PM.

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