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  1. #1
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    ROG STRIX Z390-F Gaming - Intel Ethernet Connection (6) l219-V

    Hello, i dont know wether this is the right place but i hope somebody can help me.

    My Problem: No Internet connection.
    My Intel Ethernet Connection (6) I219-V in the device-manager shows a warning (Code 10 - device cannot be started) and all my Network-Adapters are gone. (I cant get Ethernet-to-Usb and USB-tethering (Smartphone) to work too)
    I tried almost everything: Powercycling, driver-removel & update, BIOS-update, turning LAN off and on in the BIOS, going back to an older system recoverypoint...).

    [ This started after my computer crashed while playing a game and watching a YT-Video in the Background, i heard the sound of a bluescreen, the screen froze and the sound of the video became kind of disorted ]

    I bought it at Christmas, could the Hardware be broken?

  2. #2
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    Have you tried Network Reset? It's under Settings --> Network & Internet --> Network Reset (in the bottom of options)

  3. #3
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    I tried it, sadly nothing changed.

  4. #4
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
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    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
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    NemesisChild's Avatar
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    Did you try uninstalling the adapter in device manager and then reboot?
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  5. #5
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    Quote Originally Posted by NemesisChild View Post
    Did you try uninstalling the adapter in device manager and then reboot?
    Yes uninstall -> reboot -> reinstall -> reboot

  6. #6
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    try to uninstall the driver from the device manager and then use a tool called Driver Store Explorer to delete the driver from the system and then reinstall driver from a new download... could be a corrupted driver..

  7. #7
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    That didnt change anything

  8. #8
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
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    If could be a hardware issue with the board. If you bought it before Christmas then it should still be under warranty.

    I suggest contacting ASUS tech support, they may have you return it for a RGA replacement.
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  9. #9
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    Quote Originally Posted by NemesisChild View Post
    If could be a hardware issue with the board. If you bought it before Christmas then it should still be under warranty.

    I suggest contacting ASUS tech support, they may have you return it for a RGA replacement.
    Yes, ill do that. Thanks

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