03-19-2019 08:59 AM - last edited 3 weeks ago by ROGBot
03-19-2019 09:22 AM
03-19-2019 09:33 AM
03-19-2019 09:44 AM
03-19-2019 10:35 AM
03-19-2019 02:05 PM
03-20-2019 10:59 AM
SK8 wrote:
Cool happy I was some help for you. Edit ..... just make sure programs like Steam and Origin are closed and webpages as well as they can give false errors. As well as make sure to reboot after each test. I tend to run the scan after each time I do a format and drivers for MB are done and windows updates 99% of the time it will find a issue after windows is set up with MB drivers and windows updates lol. But it can save you from formats best tool they ever put in windows in my mind. I get people to do this first when helping them fix game issues. And I run it once a week on all my PCs as it seems to keep my rigs more happy :]
03-19-2019 04:48 PM
Bastiman wrote:
Hello,
this forum is my last hope... i was still searching in this forum before. Many others have a similar problem like me. But all that workarounds did not help.
I use ASUS ROG Maximus XI Hero with an 9700k cpu. (since 3 weeks)
G.Skill DIMM 32 GB DDR4-3200 Kit
Samsung 970 EVO 1 TB
Corsair RM750X
My exact error description: on Windows idle (browsing...discord), i have very often freezes. It always starts with my Internet is hanging (Onboard LAN). I click on somewhere in the browser and the next page will not open. If I click on the network display in the task, it says: "no Internet access". Shortly afterwards, the freeze begins. My mouse is still working, but i can't click anything. No icon is reacting. CTRL+ALT+DEL don't work too. And is some sound playing in this time, the sound is in a loop. This is for 10-20 seconds and after that, the pc is ok again. Maybe for 2 minutes, or up to 2 hours. On the windows event display, i can't see any errors.
The interesting thing: is a load is active (like a game in the task) it never happens. The same of course at games. It never happens there. The gaming performance is great!
What i did without success:
- a clean windows install, only with driver
- bios update
- disable windows power management
- changed ram
- only used CPU graphics
- unpluged all usb devices, except mouse/keyb
I did many hardwaretests (multiple) ram, cpu, ssd (chkdsk + samsung software) but i never had an error. I think this is normal, because under load, i never had freezes. On bios i tryed so much settings without improvement. Of course i did reset the settings and use default. Ram speed to default.... CPU default...
I use the newest driver from the asus webseite.
The "funny" thing is, my friend buyed the same board + cpu like me. And he had the almost same problem. He tryed all, but nothig did help. But he gived up and changed to a other z390 Board. For a test, he don't reinstall windows... and the problem was gone!
So what can i do? I'm totally helpless. To write here, i have to load my pc with a game in the task.
best regards
Sebastian
03-20-2019 10:46 AM
03-20-2019 11:38 AM
Bastiman wrote:
Many others have a similar problem like me