cancel
Showing results for 
Search instead for 
Did you mean: 

Sonic Studio III not working anymore (GL703GS)

hexaae
Level 12
Gaming laptop ASUS ROG GL703GS here.
After many crashes of:

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Windows\System32\audiodg.exe
Firma del problema
Nome evento problema: APPCRASH
Nome applicazione: AUDIODG.EXE
Versione applicazione: 10.0.17763.348
Timestamp applicazione: a0a39b52
Nome modulo con errori: NAHIMICV3apo.dll
Versione modulo con errori: 10.0.10011.16384
Timestamp modulo con errori: 595e4369
Codice eccezione: c0000005
Offset eccezione: 0000000000379f91
Versione SO: 10.0.17763.2.0.0.768.101
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 1719
Ulteriori informazioni 2: 171906201cee33643617b65633af2a8b
Ulteriori informazioni 3: b07a
Ulteriori informazioni 4: b07a964fb50169b2c721cb9c39e2e4c9

ASUS Sound Studio 3 (3.6.42.51937) stopped applying any effect/EQ anymore:


Changing EQ, Reverb, etc. does absolutely nothing and the sound is always the same dull default with any program (Edge playing YouTube videos, games, etc.).
Uninstalling Sound Studio 3, Sonic Radar 3, Realtek driver and reinstalling everything also with 'ASUS Install' tool (wizard) didn't change: I have no control over sound anymore except for volume.

My impression is that it doesn't point to the correct default audio device anymore, hence there are no enhancements/EQ applied.
I don't have extra sound cards or installed anything that could interfere, just all of a sudden while I was playing I had a lot of repetitive crashes due to NAHIMICV3apo.dll and from that moment on, ASUS audio tools have no control over default audio output anymore.


Reboot or reinstall of ASUS default audio tools and Realtek audio drivers won't change anything.
Audio device is always the same (Speakers).

Please, can you help me?
--
ASUS ROG Strix GL703GS, GTX 1070 8GB, 32GB RAM, 1920x1080 144Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe 4x, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse
7,138 Views
9 REPLIES 9

hexaae
Level 12
Sonic Radar 3 (3.6.42.51937) also doesn't work, as there is no sound mapping anymore: empty Radar, 3D Cursor, Signals… they won't display the audio source position anymore playing the demo:




SOLVED
Never mind, solved by itself after reinstall and updates...
--
ASUS ROG Strix GL703GS, GTX 1070 8GB, 32GB RAM, 1920x1080 144Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe 4x, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

MorePower
Level 8
I updated my Realtek driver today and now nothing works. SS3 crashes and does not start up. I can't use the EQ in the Realtek Ausio Console. I'm getting the same errors as you (Windows Audio Device Graph Isolation). I tried reinstalling but nothing helps. What exactly did you do to make it work?

MorePower wrote:
I updated my Realtek driver today and now nothing works. SS3 crashes and does not start up. I can't use the EQ in the Realtek Ausio Console. I'm getting the same errors as you (Windows Audio Device Graph Isolation). I tried reinstalling but nothing helps. What exactly did you do to make it work?

Honestly don't know. It really fixed by itself after reinstall...
I can suggest to uninstall SS3, SR3 and Realtek drivers, then find the latest ASUS official audio package for your PC (f.e. mine is https://www.asus.com/it/Laptops/ROG-Strix-GL703/HelpDesk_Download/ ).

We now have a NEW issue with ASUS Sonic Studio 3:
https://rog.asus.com/forum/showthread.php?113529-Sonic-Studio-3-UAC-issue-with-latest-Win-10-1903-up...
--
ASUS ROG Strix GL703GS, GTX 1070 8GB, 32GB RAM, 1920x1080 144Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe 4x, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

hexaae wrote:
Honestly don't know. It really fixed by itself after reinstall...
I can suggest to uninstall SS3, SR3 and Realtek drivers, then find the latest ASUS official audio package for your PC (f.e. mine is https://www.asus.com/it/Laptops/ROG-Strix-GL703/HelpDesk_Download/ ).

We now have a NEW issue with ASUS Sonic Studio 3:
https://rog.asus.com/forum/showthread.php?113529-Sonic-Studio-3-UAC-issue-with-latest-Win-10-1903-up...


Ok I got it to work. I installed the ROG SS3 drivers from here:
https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD

Then I installed the Realtek console from this link:
https://www.microsoft.com/en-ca/p/realtek-audio-control/9p2b8mcsvpln?activetab=pivot:overviewtab

I don't know why if I search for Realtek Console on my PC Microsoft Store it does not find it. I had to install it through the link. Anyone know why that is?

Yes I seen the new issue. Right now I just uninstalled Sonic Studio 3. I won't be using it till this gets fixed.

MorePower wrote:
Yes I seen the new issue. Right now I just uninstalled Sonic Studio 3. I won't be using it till this gets fixed.


Hi,

Do not mix everything, the issue concerns the Win32 version of SS2/SS3 & SR2/SR3 applications (these versions only work with HDA drivers) and not the UWP version.

Now that you've installed the UAD drivers, and installed Realtek Audio Control from MS Store, you just have to continue to follow the ROG SS3 tutorial (FIRST INSTALL/CLEAN INSTALL) to the very end to install the UWP versions of the SS3 & SR3 applications from MS Store (these versions only work with the UAD drivers).

MorePower wrote:
Ok I got it to work. I installed the ROG SS3 drivers from here:
https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD

Then I installed the Realtek console from this link:
https://www.microsoft.com/en-ca/p/realtek-audio-control/9p2b8mcsvpln?activetab=pivot:overviewtab

I don't know why if I search for Realtek Console on my PC Microsoft Store it does not find it. I had to install it through the link. Anyone know why that is?

Yes I seen the new issue. Right now I just uninstalled Sonic Studio 3. I won't be using it till this gets fixed.


Hi,

Do not mix everything, the issue concerns the Win32 version of SS2/SS3 & SR2/SR3 applications (these versions only work with HDA drivers) and not the UWP version.

Now that you've installed the UAD drivers, and installed Realtek Audio Control from MS Store, you just had to continue to follow the ROG SS3 tutorial to install the UWP versions of the SS3 & SR3 applications from MS Store (these versions only work with the UAD drivers).

Here they are :

- Sonic Studio III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n81c41dq5sj
- Sonic Radar III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n42q5xmcxms

MoKiChU
Level 40
MorePower wrote:
Ok I got it to work. I installed the ROG SS3 drivers from here:
https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD

Then I installed the Realtek console from this link:
https://www.microsoft.com/en-ca/p/realtek-audio-control/9p2b8mcsvpln?activetab=pivot:overviewtab

I don't know why if I search for Realtek Console on my PC Microsoft Store it does not find it. I had to install it through the link. Anyone know why that is?

Yes I seen the new issue. Right now I just uninstalled Sonic Studio 3. I won't be using it till this gets fixed.


Hi,

Do not mix everything, the issue concerns the Win32 version of SS2/SS3 & SR2/SR3 applications (these versions only work with HDA drivers) and not the UWP version.

Now that you've installed the UAD - ASUS ROG SS3 drivers, and installed Realtek Audio Control (UWP from Microsoft Store), you just had to continue to follow the ROG SS3 tutorial to install the UWP versions of the SS3 & SR3 applications from MS Store (these versions only work with the UAD drivers).

Here they are :

- Sonic Studio III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n81c41dq5sj
- Sonic Radar III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n42q5xmcxms

MoKiChU wrote:
Hi,

Do not mix everything, the issue concerns the Win32 version of SS2/SS3 & SR2/SR3 applications (these versions only work with HDA drivers) and not the UWP version.

Now that you've installed the UAD - ASUS ROG SS3 drivers, and installed Realtek Audio Control (UWP from Microsoft Store), you just had to continue to follow the ROG SS3 tutorial to install the UWP versions of the SS3 & SR3 applications from MS Store (these versions only work with the UAD drivers).

Here they are :

- Sonic Studio III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n81c41dq5sj
- Sonic Radar III (UWP from Microsoft Store) : https://www.microsoft.com/store/productId/9n42q5xmcxms


OK no problem. I installed it. But why is it that I can only get these from the links you provided. I searched for SS3 and SR3 through Microsoft Store on my PC and nothing was found. How are you finding these links?

MorePower
Level 8
OK no problem. I installed it. But why is it that I can only get these from the links you provided. I searched for SS3 and SR3 through Microsoft Store on my PC and nothing was found. How are you finding these links?