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  1. #1
    ROG Member Array
    Join Date
    Jun 2011
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    Angry GX701 Driver problem

    Hello All,

    I recently purchased an Asus Zephyrus X GX701 laptop. After going through the initial install, I noticed that it had alot of asus labeled software (bloatware) that I did not need. I started uninstalling them and then thought that i would just be better off with a fresh install of windows...

    I booted from my windows 10 usb install drive, reinsitalled fresh windows over everything and went from 4.5gb ram usage idle to 2gb idle.

    Now I am having trouble installing the drivers from the driver page
    https://www.asus.com/us/Laptops/ROG-...Desk_Download/

    Because I am finding that they are all compressed zip files and after decompressing them most of them have no simple install.exe, instructions, etc.

    Even if i did go to my device manager and started trying to match things up to devices, most of the devices in the device manager are not being recognized by Windows 10 Pro.

    Furthermore, I went to NVIDIA's website to get any drivers for the video card and it's saying that no compatible video card can be found. I chose the RTX 20 Series (Notebook) drivers. I even tried installing NVIDIA Experience and it also can't find any.

    I would really appreciate any help on what to do about the driver situation. Why don't any of the drivers from the driver website have any installations and why won't my hardware be recognized?

    Thank you all for your help.

  2. #2
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    74
    Posts
    2,407

    What You Need Is The Original Esupport Folder For The GX701 Ask Some To Upload The Esupport Folder , If Installing drivers from the download page install the Intel Serial IO driver first {Intel Serial driver} , and Chipset Driver ,Bios , Download Drivers To Desktop Decompress using 7-zip , Find The .bat file , Right Click install using administrator privileges , If There Is No Asus SetUp .EXE
    ALWAYS BACK UP {COPY} THE ESUPPORT FOLDER, Keep it Safe
    Last edited by toronto699; 03-23-2019 at 11:28 PM.

  3. #3
    ROG Member Array
    Join Date
    Jun 2011
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    Hello,

    What exactly IS the esupport folder?

  4. #4
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    74
    Posts
    2,407

    Esupport Folder Is A Folder With All The Original Drivers That Came With Your Laptop, Every Asus Laptop Has An Esupport Folder , Every Prebuilt Asus PC has Esupport Folder With All The Original Drivers That Were Installed When You Bought Your Laptop, If There Is No Asus Setup.EXE Use The .bat file To Install As Pointed Out In Above Post
    Last edited by toronto699; 03-23-2019 at 11:30 PM.

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