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03-23-2019 12:17 PM #1New ROGer Array
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- Jan 2019
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Factory OS is formatted, warranty valid?
Hey, I am Avinash I recently having some lag issues in my Asus Rog GL503 laptop so I tried to reset my Laptop and something unexpected happened and my window is unable to boot up so I created a bootable usb of windows 10 and formatted c drive and everything is gone my driver's and all softwares
So, I want to reinstall the Factory Os with all drivers and software's so can I claim warranty its been only 1 months.
I don't want to pay more for the reinstallation of os and that was not my fault as there was some lag so tried to refresh my PC and I don't know what happened and system stoped working.
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03-25-2019 06:29 PM #2TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade
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There is not a separate physical copy of the factory image available. You can find all of the drivers and software on the ASUS website support pages. Installing those will allow you to make it like it came from the factory if you like.
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< < < Click the drop-down above my avatar for my PC specs!
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05-24-2019 06:25 AM #3ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v29.20.100.9116 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6521 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec 294 WHQL driver v6.0.9071.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v20H2 build no 19042.685 Network Router Bsnl Wi-Fi modem with router Accessory #1 Dell Wired Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello 
- Join Date
- Feb 2018
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Yes warranty is not void .
If you not formmated full harddisk means , then you wont be to use recovery image.wim file.
If you not formmated recovery artition , then you copy recoveryimage.wim file to any usb pendriver , keep it sae .
Usin recoveryimage.wim ,mwe can install adain to many number of times .
You can claim warranty its been only 1 months.
Downloading windows 10 all edition is free, you no need to pay amount , You can install by own . I dont know about product key. If you have already activated windows previouly by usin microosft account , it will be automatically activaed once you reinstall .
You can download all related drivers and softwares from bellow link
https://www.asus.com/us/Laptops/ROG-...Desk_download/
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