Results 1 to 3 of 3
  1. #1
    New ROGer Array
    Join Date
    Jan 2019

    Exclamation Factory OS is formatted, warranty valid?

    Hey, I am Avinash I recently having some lag issues in my Asus Rog GL503 laptop so I tried to reset my Laptop and something unexpected happened and my window is unable to boot up so I created a bootable usb of windows 10 and formatted c drive and everything is gone my driver's and all softwares
    So, I want to reinstall the Factory Os with all drivers and software's so can I claim warranty its been only 1 months.
    I don't want to pay more for the reinstallation of os and that was not my fault as there was some lag so tried to refresh my PC and I don't know what happened and system stoped working.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010

    There is not a separate physical copy of the factory image available. You can find all of the drivers and software on the ASUS website support pages. Installing those will allow you to make it like it came from the factory if you like.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.311 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v. Beta
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 Del Wired usb Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018

    Yes warranty is not void .
    If you not formmated full harddisk means , then you wont be to use recovery image.wim file.
    If you not formmated recovery artition , then you copy recoveryimage.wim file to any usb pendriver , keep it sae .
    Usin recoveryimage.wim ,mwe can install adain to many number of times .

    You can claim warranty its been only 1 months.

    Downloading windows 10 all edition is free, you no need to pay amount , You can install by own . I dont know about product key. If you have already activated windows previouly by usin microosft account , it will be automatically activaed once you reinstall .

    You can download all related drivers and softwares from bellow link

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts