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  1. #1
    New ROGer Array
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    Exclamation Factory OS is formatted, warranty valid?

    Hey, I am Avinash I recently having some lag issues in my Asus Rog GL503 laptop so I tried to reset my Laptop and something unexpected happened and my window is unable to boot up so I created a bootable usb of windows 10 and formatted c drive and everything is gone my driver's and all softwares
    So, I want to reinstall the Factory Os with all drivers and software's so can I claim warranty its been only 1 months.
    I don't want to pay more for the reinstallation of os and that was not my fault as there was some lag so tried to refresh my PC and I don't know what happened and system stoped working.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
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    There is not a separate physical copy of the factory image available. You can find all of the drivers and software on the ASUS website support pages. Installing those will allow you to make it like it came from the factory if you like.
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    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    ROG Guru: White Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.305 )
    MotherboardAsus motherboard
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5
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    Sound CardRealtek HD Audio controller with codec 294
    MonitorLcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek with ice sound
    OS Windows 10 Insider Preview 64bit 1903build no 18950.1001
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner

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    Yes warranty is not void .
    If you not formmated full harddisk means , then you wont be to use recovery image.wim file.
    If you not formmated recovery artition , then you copy recoveryimage.wim file to any usb pendriver , keep it sae .
    Usin recoveryimage.wim ,mwe can install adain to many number of times .

    You can claim warranty its been only 1 months.

    Downloading windows 10 all edition is free, you no need to pay amount , You can install by own . I dont know about product key. If you have already activated windows previouly by usin microosft account , it will be automatically activaed once you reinstall .

    You can download all related drivers and softwares from bellow link

    https://www.asus.com/us/Laptops/ROG-...Desk_download/

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