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  1. #1
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    Question Maximus Hero XI (Wi-Fi) Bluetooth Mouse in BIOS not working

    I am trying to use my Logitech MX Mouse in the BIOS... but cannot get it work. Help would be much appreciated.

    The Windows Event Viewer is giving me the following message:

    My system is not in English, so the translated message is:

    Windows cannot save any Bluetooth-authentication codes (pairing codes) to the local adapter. Bluetooth keyboards might not work in the system BIOS during boot.

    I have the XI Hero with WIFi and hope I can get this to work.

    I have tried the driver available from ASUS Version 20.100.0.5 and also the new Intel driver 20.120.2.1.
    The same error appears in the Windows Event Viewer.

  2. #2
    ROG Member Array Selynelar PC Specs
    Selynelar PC Specs
    MotherboardASUS MAXIMUS XI HERO
    ProcessorI7 8700K
    Memory (part number)HYPERX 2*8GB 2666MHZ
    Graphics Card #1MSI GTX 1080 TI GAMING X
    MonitorASUS PG258Q
    Storage #1SAMSUNG 970 EVO M.2 NVME
    Storage #2WDC WD2003FZEX-00SRLA0
    CPU CoolerBE QUIET! DARK ROCK 4
    CaseBE QUIET PURE BASE 600
    Power SupplyBE QUIET STRAIGHT POWER 10 800W
    Keyboard ASUS CERBERUS MKII
    Mouse LOGITECH G502 PROTEUS SPECTRUM
    Mouse Pad STEELSERIES QCK EDGE
    OS WINDOWS 10 64BIT(1809 VERSION)
    Network RouterTP-LINK ARCHER C8

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    I beleive that you use for the bluetooth mouse with usb connected. Did you try to install the driver of the mouse?

    Solution 1:
    Try to install its driver from here: https://support.logitech.com/en_us/p...-mx/downloads#

    Solution 2:
    Try different usb port for it.

    Solution 3:
    Enable XHCI hands off in bios.

    I hope any of these solution will help.

  3. #3
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    Quote Originally Posted by Selynelar View Post
    I beleive that you use for the bluetooth mouse with usb connected. Did you try to install the driver of the mouse?

    Solution 1:
    Try to install its driver from here: https://support.logitech.com/en_us/p...-mx/downloads#

    Solution 2:
    Try different usb port for it.

    Solution 3:
    Enable XHCI hands off in bios.

    I hope any of these solution will help.
    Thank you for your reply... I did install the driver. I only have the dongle for the 2,4 Ghz from Logitech but I am using the mouse as a bluetooth mouse. I am trying to get my bluetooth device to work in BIOS.

  4. #4
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    I guess using bluetooth mice in BIOS is not very common and maybe not supported? can somebody from ASUS perhaps confirm if this is the case?

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