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ASUS Rog G752VS Keyboard loses function until any usb device is plugged/unplugged

Aboba
Level 7
I've tried searching for this but didn't find anything.

My built in keyboard works the vast majority of the time but once in a while, it will just stop working. I use a USB mouse and it continues working. My usb headphones continue working.

If I unplug the mouse, the keyboard starts working again.
If I unplug my usb headphones, the keyboard starts working again.
If I plug in an entirely new usb device in an unused slot, the keyboard starts working again.

It seems like any sort of usb plug/replug will cause it to work again just fine. Then it will continue working for between 10 minutes and a few hours, before it happens again.

Using the September 14th, 2018 USB drivers from Microsoft.

Any ideas at all? It's driving me crazy.
5,763 Views
1 REPLY 1

jdfrench3
Level 12
I have the same problem on my G752VSK. I use USB external mouse and keyboard.

Like you, I simply toggle a USB cable in and out and everything is fine. I don't find this problem extreme enough to try and find a solution.

Good Luck
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server