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Gaming Centre showing wrong GPU information

MattPux
Level 7

‎04-06-2019 06:25 AM - last edited on ‎03-05-2024 06:23 PM by Community Admin

Hope this is the right thread for this.

I'm having issues with my gaming centre, I've tried searching to see if anyone else has this problem but I've only seen other people with CPU information being wrong.

The GPU information is showing the wrong speed and temperature and I was hoping someone knows why and how to correct it? When I first bought the laptop it was working fine, it's only 5 months old.

Thanks.
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MoKiChU
Level 40

‎04-06-2019 08:20 AM

MattPux wrote:
Hope this is the right thread for this.

I'm having issues with my gaming centre, I've tried searching to see if anyone else has this problem but I've only seen other people with CPU information being wrong.

The GPU information is showing the wrong speed and temperature and I was hoping someone knows why and how to correct it? When I first bought the laptop it was working fine, it's only 5 months old.

Thanks.


Hi,

Do you use the latest version 2.5.10 of ROG Gaming Center : https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/GamingCenter/ROGGamingCenter_ASUS_CFL_W10_64... ?
[INDEX] All My Drivers/Firmware/Software Threads
[ALTERNATIVE INDEX] All My Drivers/Firmware/Software Threads
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MattPux
Level 7
In response to MoKiChU

‎04-06-2019 12:33 PM

MoKiChU wrote:
Hi,

Do you use the latest version 2.5.10 of ROG Gaming Center : https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/GamingCenter/ROGGamingCenter_ASUS_CFL_W10_64... ?


I'm not sure how to find out what version I am using, so I uninstalled it and reinstalled it from that link, now it doesn't show any information for my CPU but shows the exact same information for the GPU.
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MoKiChU
Level 40
In response to MattPux

‎04-06-2019 12:46 PM

MattPux wrote:
I'm not sure how to find out what version I am using, so I uninstalled it and reinstalled it from that link, now it doesn't show any information for my CPU but shows the exact same information for the GPU.


Try with the previous version (2.5.9) : https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/GamingCenter/ROGGamingCenter_ASUS_CFL_W10_64...
[INDEX] All My Drivers/Firmware/Software Threads
[ALTERNATIVE INDEX] All My Drivers/Firmware/Software Threads
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jocok
Level 7

‎04-07-2019 08:24 AM

Hi , not the version of the graphic card is bugged. (or the thermal paste or your laptop)
The problem is the newest nVidia Graphic Card driver! Make sure you're set your nVidia Card to default.
Step 1; nVidai control panel - Open the Nvidia Control Panel. You can do this by right-clicking on the desktop or you can find the option within the notification area of the Taskbar.
Step 2; Select Manage 3D Settings under 3D Settings.
Step 3; Now select the 'preferred graphics processor' in the drop down list (you can see what the automatic option is listed as global setting). If you want to use the dedicated graphics card, select High-performance Nvidia processor. - This is the Important to select Dedicated nVidia Graphic card to your setting!
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Tessarae
Level 7
In response to jocok

‎04-10-2019 07:23 PM

jocok wrote:
Hi , not the version of the graphic card is bugged. (or the thermal paste or your laptop)
The problem is the newest nVidia Graphic Card driver! Make sure you're set your nVidia Card to default.
Step 1; nVidai control panel - Open the Nvidia Control Panel. You can do this by right-clicking on the desktop or you can find the option within the notification area of the Taskbar.
Step 2; Select Manage 3D Settings under 3D Settings.
Step 3; Now select the 'preferred graphics processor' in the drop down list (you can see what the automatic option is listed as global setting). If you want to use the dedicated graphics card, select High-performance Nvidia processor. - This is the Important to select Dedicated nVidia Graphic card to your setting!


I had the same issue after updating the graphics card driver. This worked! Thanks.
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junli1988
Level 8
In response to Tessarae

‎08-31-2022 11:24 AM

Tessarae wrote:
I had the same issue after updating the graphics card driver. This worked! Thanks.


Hi, I have the same issue with Gaming Center not showing any information on GPU data. However, I don't see the "Preferred Graphics Card" in the Nvidia control panel
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