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Crosshair VII Hero - dual M.2 SATA drives, M.2_2 missing

snoopthulhu
Level 8
Hi there! I am hoping to run dual M.2 drives, yet it seems like the second one, M.2_2 (between the CPU and top PCIE slot), isn't recognized, or if it is I'm looking in the wrong place.

Both drives are identical, wd blue 3d nand sata ssd m.2 2280 2tb (part # wds200t2b0b-00ys70).

Crosshair VII Hero (no wifi)
BIOS version is 2103

I've tried my single GPU in both the top slot (PCIEX16/x8_1) and the middle (PCIEX8/x4_2).

I've tried swapping the drive sticks. Both work in slot M.2_1, neither seem to register in slot M.2_2.

In the BIOS, Advanced/SATA Configuration shows only a single M.2 at the bottom, named grey. This only shows it's populated when either drive is in the M.2_1 slot, and shows Empty when a single stick is in the M.2_2 slot. A single drive in M.2_2 also doesn't show in the boot list, while a drive in M.2_1 does.

Also in BIOS, in Advanced/Onboard Devices Configuration, I have the M.2_2 PCIe Bandwidth Configuration set to "auto". I understand the M.2_2 slot will steal bandwidth from the GPU slot, I'm OK with that.

What is really odd to me is that the bios Advanced/SATA Configuration literally only shows a single M2 entry. It doesn't show an entry for M.2_1 and M.2_2. So is it working and I can't see it, or is this something else?

thanks in advance
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6 REPLIES 6

SaLSouL
Level 10
have you checked disk management in windows?

This is pre-OS-install at this point

snoopthulhu wrote:
This is pre-OS-install at this point


is your intention to set them up in RAID 0 if so have you gone into sata options in the bios and turned on raid in sata config?
options are AHCI or RAID, you then have to create and array (2disks or more) using the RAIDXpert utility in the bios, there are tutorials available on youtube for this

you will need the native sata driver for your chipset from the MB page to load first before you install windows as windows will not see any disks until you load the driver for them

hope that helps

here is a link I found https://www.youtube.com/watch?v=QMfb_kmGLh0

SaLSouL wrote:
is your intention to set them up in RAID 0


Actually I want RAID 1

SaLSouL wrote:
if so have you gone into sata options in the bios and turned on raid in sata config?
options are AHCI or RAID, you then have to create and array (2disks or more) using the RAIDXpert utility in the bios, there are tutorials available on youtube for this

you will need the native sata driver for your chipset from the MB page to load first before you install windows as windows will not see any disks until you load the driver for them

hope that helps

here is a link I found https://www.youtube.com/watch?v=QMfb_kmGLh0


So it took some messing around to find out exactly WHY the RAIDXpert2 option didn't show up in my Advanced page in BIOS. Eventually I found a good description here: Thread: Crosshair VII Wifi nvme RAID setup

Once I got that going, RAIDXpert basically confirmed that the M.2_2 slot is not recognized as having anything in it. It doesn't show up to make a part of a RAID array.

SaLSouL
Level 10
I think ive found the problem but im afraid you wont like it>

your motherboard has 2 M.2 slots > only the M2.1 is capable of running in Pcie or SATA mode
the M2.2 slot can only run in PCIE mode which your WD_BLUE_3dnand does not, it is essentially a sata ssd in M2 form factor

you need an NVME drive to run them both in raid 1,
it is not recognising it in the M2.2 as its not using the PCIE lanes which is not supported.

Can you send them back and get 2 NvMe M2 drives?

https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/ROG_CROSSHAIR-VII-HERO/E13835_ROG_CROSSHAIR_VII_HERO... page 1-25

79952

Well, fudge... 😞

SalSoul thank you for finding that. Now the mystery is solved. And ASUS support wanted to RMA the board!