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    ROG Guru: White Belt Array FalloutBoy PC Specs
    FalloutBoy PC Specs
    Laptop (Model)G751JY-T7042H
    MotherboardROG Zenith Extreme Alpha
    ProcessorAMD 2950X
    Memory (part number)Corsair CMW64GX4M4C3200C16W
    Graphics Card #1Aorus GTX 1080 Ti Extreme 11Gb
    Sound CardInbuilt
    MonitorViewsonic XG-2703-GS
    Storage #1Samsung 960 EVO 1 Tb
    Storage #2Raid 6 Array 8 x 4 Tb SAS III on a 9361-8i
    CPU CoolerNoctua NH-U14S TR4 Edition with two AF15s
    CaseXigmatek Elysium Super Tower
    Power SupplySilverstone Strider ST-1500
    Keyboard Hyper X Alloy Elite RGB
    Mouse Razor Chroma Deathadder
    Headset Hyper X Revolver S
    Mouse Pad Playmax
    Headset/Speakers Creative Labs 2.1
    OS Windows 10 Pro 64 Bit 1903
    Network RouterFritzbox 7490

    Join Date
    Jan 2013
    Reputation
    10
    Posts
    97

    AI Suite 3.0.51 and DIP5 2.00.2 Issues Thread

    I think DIP5 has an issue.

    I am presently trying to diagnose an issue on my ROG Zenith Extreme Alpha, I am suffering from unexplained occasional hard shut downs. I read that one user was advised by ASUS to remove the fan monitoring software which is part of DIP5 so I have done that after training the fans in BIOS and am continuing testing at the moment, note I only found this by trawling the internet and it was on a review from a newegg customer.

    Presently the board is on my test bench after the previous CPU - another 2950X expired slowly over three days reporting CPU Error 0D - but after re powering the board it would come back up - until it didn't anymore.

    I have seen another reference to the R.G.B lighting control software creating issues and that removing this fixes the problem but I am going to take the softly softly approach and remove one thing at a time.

    When I have had the system running two weeks without a hard shutdown that is when I will say problem solved and not before. testing continues Day 4 of 14 without DIP5 installed.

    I have notified ASUS support of this problem, I wonder how long this one will take to fix, another year? on a flagship product.

    I thought that the following which appears in the administrative log might be related but it looks like this ACPI error continues without DIP5 installed.

    The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    ACPI
    15
    The message resource is present but the message was not found in the message table.

    Day 1 of 14 .... No crashes.
    Day 2 of 14 .... No crashes.
    Day 3 of 14 .... No crashes.
    Day 4 of 14 .... No crashes.
    Day 5 of 14 .... No crashes.
    Day 6 of 14 .... No crashes.

    I think at this point I am going to declare barring anything going wrong - problems solved I have reported this to ASUS lets hope they don't take a year to fix it.

    Was messaging another user on the overclockers forum and he also stated this is the workaround for the moment, don't install DIP5 or if you have uninstall it.
    Last edited by FalloutBoy; 08-02-2019 at 07:37 AM. Reason: Done
    I truly believe that there are people on this planet who should voluntarily remove them selves from the gene pool.
    Maximus IV Extreme Z/16G/2600K, Rampage V Extreme Edition 10/32G/6900K, G751JY-T7042H
    Zenith Extreme Alpha/64G/2950x , X399 Prime A/32G/1900X
    Power Mad Mu ha ha ha

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