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  1. #1
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

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    Board has different Sn to box.

    Six or eight months ago I had to return my R6E, unfortunately I am in the process of returning the replacement .
    I have been asked for the Sn and when checking it appears the board has a different Sn to the box, this is the first time I have looked at it and should I give them the box Sn or the board Sn, wondering if I was sent a repaired one now?*

  2. #2
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    I'd give them the board SN...but make it clear this was a replacement for your original...maybe give them original SN too and first RMA number etc.

  3. #3
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

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    Thanks Arne, will do.

  4. #4
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Hope they sort you out with a decent replacement ASAP!

  5. #5
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

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    I’m wishing I hadn’t given my M8e to my son now.
    It’s just not the same using an iPad *

  6. #6
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

    Join Date
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    Hi guys, just an update on my board.
    As you know I returned board in March, probably 15-20 emails later board is now in customs on its way back to me from Canada.
    WHAT A SAGA!
    Uktechstore accepted return and sent it to ASUs,
    ASUs contacted them and said board was no longer under warranty ? Huh!
    Then they said it was not the board that was supplied to uktechstore! I must have returned a different board ( price of these I’m hardly likely to buy 2 )
    A month later they agreed it is under warranty and needs repair.
    Then they say board has to go to ASUs UK under direct RMA, they would not repair it there.
    So they returned board to uk tech in Canada and now I get phone call from fedex saying board is in customs and want my email.
    I get email from them stating import duties may apply which will have to be paid?? Wtf.
    So I will have board back soon, I don’t know if they have repaired it or not and if not I then have to send it away again.
    This is all getting a bit farcical ( more than a bit ) I don’t know who is throwing the bull sh#t *uktechstore or ASUs, one thing for sure I’m trapped, i certainly can’t afford to buy another board which I would just to have my rig working again,it’s going out of date rapidly here and hardly used!**

    Not a happy bunny!*
    Last edited by Rob W.; 08-11-2019 at 12:35 PM.

  7. #7
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    That sucks!

  8. #8
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

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    Well I got the board back ! In a box wrapped in thin bubble wrap, no original box,fittings,cables or accessories that I sent it off with,!
    I contacted ASUs UK , they won’t cover it under rma unless through point of purchase ( I sort of new that was coming) or I can pay to have it repaired?
    So at the minute it seems however it gets repaired I can’t install it because I have none of the fittings or cables.
    Too right it sucks Arne...*

  9. #9
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
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    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
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    Quote Originally Posted by Rob W. View Post
    Well I got the board back ! In a box wrapped in thin bubble wrap, no original box,fittings,cables or accessories that I sent it off with,!
    I contacted ASUs UK , they won’t cover it under rma unless through point of purchase ( I sort of new that was coming) or I can pay to have it repaired?
    So at the minute it seems however it gets repaired I can’t install it because I have none of the fittings or cables.
    Too right it sucks Arne...*
    Too late now but for future reference I would never send in accessories with an RMA unless explicitly instructed to do so. I apply this to any company. Even if they make an effort to send your stuff back there's a chance something can go missing.

    Anyway, I would at least try to test the board. Put it on a piece of cardboard and install minimal components. The last thing you need is for ASUS and the shop to faff about for a few weeks with the accessories and then you find out the board doesn't even work.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  10. #10
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

    Join Date
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    Update,
    Managed to pick up a s/h R6E at a good price so that’s in and running, it was starting to look like I’d never get board back and desperate to get some video editing done.
    Uk tech store managed to get all the bits and pieces back from ASUs, and board is now with ASUs Uk, they have agreed to fix it under warranty so I believe it’s now in Checoslovakia or somewhere like that being repaired.
    So hopefully will get it back soon. *Winters coming yeh!**

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