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  1. #1
    ROG Junior Member Array Quasimiyao@YT PC Specs
    Quasimiyao@YT PC Specs
    MotherboardMAXIMUS VIII HERO ALPHA
    Processori7 6700K
    Memory (part number)HX426C15FBK4/32 (KHX2666C15D4/8G x4)
    Graphics Card #1GTX1080
    Sound CardROG Centurion/Focusrite Solo 2nd Gen/ Onboard optical to receiver
    MonitorSamsung C32HG70
    Storage #1Samsung 960 EVO 250GB
    Storage #2WD Black 4TB
    CPU Coolerold EK Block
    Power SupplyCorsair HX 1050
    Keyboard Logitech G710+
    Mouse Logitech G900
    Headset ROG Centurion/Turtle Beach Seven
    Mouse Pad All of them
    Headset/Speakers Custom build
    OS Win10Pro
    Network RouterAsus RT-86u
    Quasimiyao@YT's Avatar
    Join Date
    May 2017
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    ROG Centurion 7.1, dead audio station after firmware upgrade?

    Hey, just a question regarding my Rog Centurion headset. I updated to latest firmware the other day, and everything worked fine for a couple days. After turning off my pc for maybe 12 hours (something I usually never do, they tend to stay on 24/7) the headset is no longer recognised by windows. In device manager it says
    Code:
    Unknown USB device (Port reset failed)
    and under device status I have the following message:
    Code:
    windows has stopped this device because it has reported problems (code 43) 
    A USB port reset request failed.
    Not unfamiliar messages, have encountered them a few times through the years, but none of the usual troubleshooting tricks have worked so far.

    When I plug in the headset, no matter if its through a hub or in any of the ports of the mainbord (ASUS ROG MAXIMUS VIII HERO ALPHA, BIOS 3703) I get no sign of life on the audio station. No lights turning on, not even a blink, but the lights on the headset itself lights up for a second then disappear as well.

    So in summary, after updating firmware on the audio station everything worked fine, also after a reboot, but turning the PC off for a few hours ended with the headset saying goodbye.

    So is this a case of RMA (closing in on 2 years since I bought them) or is there a way to reflash the firmware, either downgrade, flash the same or the modified one from the sticky in this forum, when the pc, and then also the firmware tool, will not recognise the headset as being connected?
    Or any other ideas if someone have encountered the same issue and managed to fix it?

  2. #2
    New ROGer Array
    Join Date
    Sep 2018
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    any luck fixing this?

    I alsop shut my pc down for a few hours and when it booted back up the headset doesn't work. same as yours, the amp flashes red and nothing else.

  3. #3
    ROG Junior Member Array paul roperos PC Specs
    paul roperos PC Specs
    MotherboardROG Maximus VIII Hero Alpha
    ProcessorIntel 6700K
    Memory (part number)16GB Corsair Vengeance LED red
    Graphics Card #1ROG Strix GTX 1070 OC
    Monitor32inch Sony Bravia TV
    Storage #1Samsung 850 EVO 250GB
    Storage #2WD Blue 1TB
    CPU CoolerCorsair H100i V2
    CaseNZXT S340 Elite
    Power SupplyCorsair RM750i
    Keyboard ROG Claymore & ROG Strix Flare
    Mouse ROG Spatha & ROG Gladius
    Headset ROG Centurion & ROG Strix Wireless
    Mouse Pad ROG Sheath & ROG Scabbard
    Headset/Speakers Logitech Z623
    OS Windows 10 Home
    Network RouterDLink
    Accessory #1 Asus External DVD Drice
    Accessory #2 ROG Spothlight

    Join Date
    Dec 2016
    Reputation
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    Posts
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    same here sometime when I booted up the pc the centurion work, but when I shut it down it is not recognize by the system same message on the device manager. I think it its due to windows update. But why ASUS still not releasing a new driver/firmware?

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