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  1. #11
    New ROGer Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    7

    I send a mail to the support. They said if it work on an other PC it's not the problem from the headphone.

    I told them I could be an issue from the hub and the firmware but they don't care at all.

    I change nothing on my computer and little by little it stop working and now it never turn on on my gaming PC.....

  2. #12
    New ROGer Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    7

    Answer from asus french support:
    " If it's work on an other pc, it's not a problem from the headphone, so we will do nothing"
    I told them it could be a firmware update, they don't care.

    So I ask them to answer officially on the thread, I waiting an answer.

    I really think they don't give a ****ing ****!

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