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  1. #1
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    Strix x299-xe gaming and win7

    Hi all,

    I recently purchased a ROG STRIX X299-XE Gaming. When I try to install Windows 7 I have no mouse or keyboard and therefore can't complete my OS install. Keyboard and mouse are recognised during boot and post but nothing after. Is EFI not supported by this board ? I have explored the bios but can find nothing. I am running win 10 atm but hate it.

    Any and all help much appreciated.

    Best regards.

    fubat

  2. #2
    New ROGer Array AS185 PC Specs
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    fubat, I'm wondering on how you installed Windows 10 then?

  3. #3
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    Quote Originally Posted by AS185 View Post
    fubat, I'm wondering on how you installed Windows 10 then?
    Don't win10 have native support for usb 3.0 ? That must've been it
    Win7 does not, i think OP gon' have to get the usb drivers inside the win7 iso
    Then it should be recognized during install

  4. #4
    New ROGer Array AS185 PC Specs
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    OGSnow, well that would be very strange to say the least. I'm confident that all motherboards have keyboards & mice have enabled legacy usb ports as per default. Even if the components are USB 3.0 then most of the time the motherboard would be backward compatible with USB 2.0 I installed on Zenith Extreme, Windows 10 without any problems. If this is the issue, Windows 7 was/is truly incompatible.

  5. #5
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    Quote Originally Posted by AS185 View Post
    fubat, I'm wondering on how you installed Windows 10 then?
    Win 10 is a UEFI based system, therefore no problems. It appears the bios is also UEFI based only !!!

    Win 10 cannot even be installed on a basic MBR partition, whereas Win7 can.

    Legacy works fine whilst in bios and pre post, however when Win 7 boots even to install, legacy is lost it seems !


    Best regards.

    fubat

  6. #6
    TeamROG Moderator Array xeromist PC Specs
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    Quote Originally Posted by AS185 View Post
    OGSnow, well that would be very strange to say the least. I'm confident that all motherboards have keyboards & mice have enabled legacy usb ports as per default. Even if the components are USB 3.0 then most of the time the motherboard would be backward compatible with USB 2.0 I installed on Zenith Extreme, Windows 10 without any problems. If this is the issue, Windows 7 was/is truly incompatible.
    I think the problem is that Win 7 doesn't just use whatever EFI HID might be present. It tries to load it's own drivers and if you have hardware that didn't even have a generic Windows driver at the time Win 7 was published you are in a bind without some sort of slipstreaming.

    Frankly, nobody should be installing new Windows 7 copies at this point. MS is only supporting it for the rest of the year. Corporate customers with legacy software can get extended support on Azure, but general consumers should stick with Win 10 going forward.
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  7. #7
    New ROGer Array AS185 PC Specs
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    Laptop (Model)Lenovo ideapad Y700-17ISK
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    Quote Originally Posted by xeromist View Post
    I think the problem is that Win 7 doesn't just use whatever EFI HID might be present. It tries to load it's own drivers and if you have hardware that didn't even have a generic Windows driver at the time Win 7 was published you are in a bind without some sort of slipstreaming.
    Well I guess Microsoft figured that out when they released Windows 10. I did mount an old Logitech trackball onto my laptop a while ago and it worked just fine But damn, I suppose I wouldn't be able to install Windows 7 while using any of my Razer components.

  8. #8
    TeamROG Moderator Array xeromist PC Specs
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    Quote Originally Posted by AS185 View Post
    Well I guess Microsoft figured that out when they released Windows 10. I did mount an old Logitech trackball onto my laptop a while ago and it worked just fine But damn, I suppose I wouldn't be able to install Windows 7 while using any of my Razer components.
    There are two issues at play. Potentially the USB controller might not have a driver in which case anything plugged into the port won't work. There's also the potential for a specific device to require different drivers. Some devices are like this because they implement special functionality. Notably some gaming devices use non-standard high poling rates and are thus implemented as a custom USB device rather than a USB keyboard for example. Usually you don't notice but this is a problem for KVMs that use emulation and older BIOS implementations that are limited to a USB keyboard.

    A lot of devices are actually multiple system devices. So they implement basic HID functions as one device and macro buttons as another. That way Windows can get them working immediately with local drivers but advanced functionality isn't available until you install the custom driver or Windows pulls it from it's own servers.
    Last edited by xeromist; 04-19-2019 at 07:32 PM.
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  9. #9
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    Thanks for all the input so far guys.

    After looking again in the bios, I found this option

    Click image for larger version. 

Name:	Bios.jpg 
Views:	0 
Size:	145.1 KB 
ID:	80128

    Could this enable mouse and k/board during win 7 install ? Any thoughts, bearing in mind I have no PS/2 ports on my mobo.

    BTW, my mouse is a Logitech G9 laser and my kb is a Ducky Shine 6

    Best regards.

    fubat

  10. #10
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    Quote Originally Posted by fubat View Post
    Thanks for all the input so far guys.

    After looking again in the bios, I found this option

    Click image for larger version. 

Name:	Bios.jpg 
Views:	0 
Size:	145.1 KB 
ID:	80128

    Could this enable mouse and k/board during win 7 install ? Any thoughts, bearing in mind I have no PS/2 ports on my mobo.

    BTW, my mouse is a Logitech G9 laser and my kb is a Ducky Shine 6

    Best regards.

    fubat
    Yes with win 7 you need to enable the simulator as legacy drivers are not installed.

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