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  1. #1
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    Updating USB 3.1 (asm314) breaks USB 3.1

    I had to reinstall windows this weekend, so I went to the downloads page and start updating every driver, installing all the latest software.

    I got to the USB section and noticed an firmware update. So I ran the update for asm314, as I just updated to the latest bios.

    Now my red usb 3.1 ports on the back IO panel no longer work.
    The USB C port doesn't work, nor does the red USB A.
    The Firmware update ASM3142_FW_171005_70_02_00 update broke my USB 3.1 red ports on the back IO panel.

    Can any one offer suggestions?

  2. #2
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    I reverted to the 1601 bios and no change.

  3. #3
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    Thank you for your time.
    I changed back to 1701 bios and updated the drivers using the link you supplied.
    I still have a problem tho.
    The system is acting like it doesn't see the port anymore, none of the red ports on the back of my system, not the usb c and not the usb a port work anymore.
    This is after running that usb update on the downloads page, I think the firmware flash went bad or something.
    I plug items in that would light up on other ports and the item doesn't light up on the red usb 3.+ ports. I have no problems with any of the blue 3.0 ports just the red 3.+ ones.

    Thanks

  4. #4
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    As far as I can tell something is wrong with the device. Is there a way I can attempt a reflash of the firmware?
    I tried to run that firmware update tool again and it just errors out.Click image for larger version. 

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  5. #5
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    Bump.
    Has anyone else run into this?
    Has anyone run the USB firmware updater?
    What are your XHCI settings?
    Any help, please...

  6. #6
    ROG Guru: Blue Belt Array gupsterg PC Specs
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    I did run the updater, back in March. As I dropped off the forum I never saw this thread and didn't test. Currently I have the Zenith Extreme removed and using a Zenith Extreme Alpha so can't test this.
    Intel Defector AMD Rebel

    TR 1950X - Custom WC - Asus Zenith Extreme Alpha - G.Skill Trident Z 3400MHz C14 QC - RX VEGA 64
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    24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
    Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

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