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  1. #1
    ROG Member Array
    Join Date
    Apr 2017

    ROG Laptop GL502VS - Type C hub unusable

    Hey everyone,

    At this point I'm completely uncertain whether the issue is hardware, driver or windows caused.
    Briefly, I purchased this Type-C Thunderbolt 3 compatible Hub for my GL502VS, to simply connect my USB peripherals and dongles through it. I didn't want to go overboard with the expenses, this is why I chose this HUB.

    The Hub connects to the Laptop just all right, Device Manager shows the Generic USB Hub and Generic SuperSpeed USB Hub driver instances activated. The issue is that any connected device functions dodgy, constantly freezing or even completely losing power.
    I unfortunately have no possibility to test the HUB with other laptops/PCs, I however checked with a phone with a Type-C port, both my keyboard and mouse worked flawlessly there.

    Please let me know whether the Type-C port is faulty on the GL502VS, or if there might be incompatible driver based issues, which interfere.

    Thanks, Cheers!

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