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05-15-2019 01:26 PM #1ROG Member Array
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- Apr 2018
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Graphic card not working gl553vd gtx 1050
Hello,
Just today my graphic card suddenly broke without any warning or anything.
I try to open up games and I get DirectX errors, while others open but lag horribly to the point that the integrated card work even better.
The card is completely useless right now, I visited the Nvidia panel and looks like it also changed my games automatically from NVIDIA's card to the integrated probably because its not working. But i changed it back but of no use.
What can I do??? Is it hardware issue or what? My laptop is barely 1 year old.
I visited the RoG drivers support site and the newest driver for the card was from September 2018 and its the one that i am currently using.
Please help someone. Anyone else facing a similar issue?
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05-15-2019 09:20 PM #2ROG Guru: White Belt Array
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- Jan 2018
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You might have to do RMA your laptop if you still have your warranty, back up all your data and do a fresh install before you do.
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05-16-2019 07:18 AM #3ROG Member Array
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- Apr 2018
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Is it any possible that a Win10 update can mess up with the graphic card or the fans of the laptop?
Originally Posted by TimeLion724
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05-16-2019 09:04 AM #4ROG Guru: White Belt Array AsSaSsInJ0HN PC Specs
AsSaSsInJ0HN PC Specs Laptop (Model) GL551-JW Motherboard INTEL HM86 CHIPSET Processor Intel i7 4720HQ Memory (part number) 16GB DDR3L 1.35v Graphics Card #1 GTX 960m Monitor 15.6 FHD 1080p Storage #1 1TB 7200rpm HDD Keyboard RAZER BLACKWIDOW ULTIMATE 2014 STEALTH EDITION Mouse RAZER DEATHADDER CHROMA 2015 Headset/Speakers SKULLCANDY HESH 2 WIRELESS 7.1 OS WINDOWS 8.1 64bit soon to WINDOWS 10 !! Network Router KILLER LAN Accessory #1 ROG DOCK CUSTOM BUILT BY ME Accessory #2 ONE TAP TO POWER ON MY 2 LAPTOP RIG SETUP Accessory #3 EXTRA 2.1 HEAVY BASE GEEPAS AUDIO FOR MuSIC !
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- Mar 2015
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@mikeyav yes its definitely, possible that windows 10 update can mess up the gpu setttings on optimus technology.
I would recommend uninstalling the Gpu driver using DDU. (display driver uninstaller program).
Reinstall graphics drivers in safemode and check.
I would even recommend a clean reset of windows 10.
Its unlikely that a new 1050 card can die just like that.
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