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  1. #21
    ROG Member Array
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    Quote Originally Posted by Hopper64 View Post
    Tried LDash 1.04.11, 1.05.02, and 1.05.03 and none of them work.
    I had this problem too (with 1903 update), and after a LONG session of try and error I was able to make it work with 1.07.57. Here what I did:

    • First download RevoUninstaller, you can use the portable version
    • Launch the RevoUninstaller and go to options and check "show system components"
    • Uninstall all Asus Aura software components, including Kingtson, Galaxy, Patriot, Corsair aura related. For most of them there are two options, one with the blue box icon and the other with blue old computer icon, choose the blue older computer icon.
    • Uninstall the ENE software too
    • Uninstall the LiveDash
    • After uninstall all software, go to Windows services (type services on the taskbar) and check if Asus COM services still exists. If they do, stop them and kill the process on the task manager.
    • Run CMD as administrator and execute the following commands "sc delete asComSvc" and "sc delete asHmComSvc" (may not exist).
    • Delete these following folders if exists: "C:\Program Files (x86)\ASUS", "C:\Program Files (x86)\LightingService", "C:\Program Files (x86)\ENE", "C:\Program Files\ASUS", "C:\Program Files\ENE"
    • This step is optional, but I also ran the Ccleaner to clear registry.
    • Check if there are .xml files on root of C: drive. Open those files and check if they say Asus Aura (or something similar) at the top. If they do, delete them.
    • Restart the PC
    • Install Aura


    After all that I think you have a good chance to work =). I think the main issue for this problem rely on the Asus COM services and previous LightningService profiles that may cause Aura to not work properly.
    Last edited by cajudoido; 05-26-2019 at 03:48 AM.

  2. #22
    ROG Guru: Brown Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0602
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SBZ
    MonitorAsus ROG PG348Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Phoenix 360
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
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    OS Windows 10 64
    Hopper64's Avatar
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    I tried your suggestion but it didn’t work. Thanks though. Appreciate your input!!

  3. #23
    ROG Guru: Brown Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0602
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SBZ
    MonitorAsus ROG PG348Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Phoenix 360
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
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    Is this aura creator software (last paragraph) due out soon? Supposed to fix some of this stuff??

    https://www.guru3d.com/news-story/as...ming-gear.html

  4. #24
    ROG Guru: Brown Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0602
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SBZ
    MonitorAsus ROG PG348Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Phoenix 360
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
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    Just installed latest update for 1903 which includes several fixes yet I am not sure any of them address the issues with LiveDash or Aura:

    https://support.microsoft.com/en-us/...date-kb4497935

    Version now is ….145.

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