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  1. #1
    ROG Junior Member Array
    Join Date
    Mar 2014
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    10
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    3

    Gl 703 start restarting from pressing on keybord/shortcut?

    So I've had my ASUS ROG Strix GL703G for a few months now, but recently it's been having a very crippling issue. Each time a key is pressed down with a little bit of force (a very light press is fine, but anything as hard as a typical typing press will cause it) the laptop instantly restarts to the bootup screen. Some of the keys don't cause this, but after testing it several times, it's the center area of the keyboard that causes this (keys R, T, Y, U, F, G, H, J, V, B, N, M, 4, 5, 6, 7, the spacebar sometimes, and even the little space between the touchpad and the spacebar). Basically, press down in that area, laptop restarts over and over and over. Sometimes it just restarts when its picked up or placed down onto a table. I'm suspecting those keys or something inside the frame is causing a short. Anybody have an idea to why this is happening and where I should go from here?

  2. #2
    ROG Guru: Orange Belt Array FULLMETALJACKET7's Avatar
    Join Date
    Mar 2018
    Reputation
    45
    Posts
    357

    Take it apart and try to figure out where exactly it is shorting. Shouldn't be too hard. It's probably the keyboard's aluminum backplate. Fix it as soon as you can because if you keep doing it will probably kill your laptop.

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